← All aircon servicing
85
Honestfix
score

Aircool Aircon

Aircool Aircon Pte. Ltd. · UEN 202435793H · since 2024

3.6 (27 Google reviews)Based in Choa Chu Kang

AI summary

Reviews describe aircon repairs, chemical washes and chemical overhauls, with customers praising technicians Mani and Suthan for thorough work that keeps the room clean. Customers also mention instant, polite replies on WhatsApp, on-time technicians and reasonable prices. Of 26 written reviews, 11 say they used the business again, 7 say the problem was fixed and 2 say it came quickly. It has been registered as a business in Singapore since 2024 and publishes a WhatsApp number. Message it on WhatsApp and say whether you need a wash, an overhaul or a repair.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 26 written reviews of 27 on Google

Summary of reviews

Fixed the problem7 of 26 reviews · 27%
Came quickly2 of 26 reviews · 8%
Price known upfront1 of 26 reviews · 4%
Would use again11 of 26 reviews · 42%
Problem came back2 of 26 reviews · 8%

Jobs customers mention

Repair 6Chemical wash 4Chemical overhaul 4General servicing 3Installation 3Gas top-up 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

26 written reviews to read

27 ratings on Google
26 reviews
  1. Mark

    Came to do routine maintenance. Caused a leak in the pipes of one of the aircons after vacuuming it. The leak wasn't there before the cleaning. Refused to fix it and are now ghosting me.

  2. Phei Y.

    Very disappointed with this service. Technician came on 29 April, said there was no leak and only gas not enough, thus topped up gas. However, the aircon was still not cold even after running for hours on the same day. We contacted them immediately and followed up multiple times, but received no response for several days. Issue remains unresolved. Poor workmanship and zero after-service support. Would not recommend.

  3. Jon S V.

    Do not engage them. Bad service attitude and unscrupulous shonky service. Very irresponsible workers. Spoiled the aircons compressor after chemical wash and not take responsibility for workers mistakes! Bewares!!! Just to warn you!

  4. Clarence P.

    Needed help with aircon. Sent the a message on a Thursday. They replied the next day. Told me the earliest slot is Saturday. Fine, I said sounds good. They asked me for more details which I provided. After that they just forgot about me. If you're looking for a earnest and responsible aircon company. This is not it. Steer far far far away from them. Niama... Hope the business close down with this type of service. Already found and engaged another company which is waaaay more reliable and friendlier than this sorry excuse of a company

  5. js O.

    I have been using their services for the past 3 years. Just completed servicing 3 units today. Very good, reliable and on time. From: Jason

  6. Harpal

    Very experienced guys did the work and cleaning Very professionally their technician was a great 👍 guy help me throughout the whole process. I will stick to this aircon company thank 🙏 you 6stars.

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  7. Derrick P.

    Very good! Repeated customer and good customer service

    Response from the business

    Thank you for your kind words! We're delighted to have met your expectations. Aircool Aircon is always here for your cooling needs!

  8. Tey Siang T.

    Appointment request for site survey was responded to and arranged very quickly. However, they can only arrive at any time within the 1hr slot and not at a definite time, so that’s potentially near 1hr of waiting around. On appointment day (11-12pm appointment), the surveyor called at 30 minutes past to inform that he can only reach at 12.15pm without good reason given. When pressed further, he then said he would try his best to reach by 12pm. I had to return to work so could not accommodate his tardiness. It was a waste of time and money (because I had to travel to my new home) for me. Terrible. Subsequent complaint message (yes just 1 message) sent to their WhatsApp wasn’t responded to.

  9. Alan M.

    Was trying to contact them for aircon service. Multiple call. Multiple text. Only one reply asking what can they help. Already explained in the SMS what was needed. Waited for another 4 days no reply. Please look elsewhere as there are more prompt aircon services in singapore. I do not think they deserve so many stars.

  10. alexander F.

    Will continue to use your service again and recommend it to friends and family. Keep up the great work! The aircon installation is properly done.

    Response from the business

    Your feedback means the world to us! We’re grateful for your trust in Aircool Aircon and look forward to serving you again soon.

  11. BasicGamerZG

    The servicemen who came for installation were really skilled and talented. They were able to fix all other issues as well. definitely engages with your company again.

    Response from the business

    Thank you for your kind words! We're delighted to have met your expectations. Aircool Aircon is always here for your cooling needs!

  12. Richie T.

    Thanks for fixing my aircon leakage problem quickly, Technician Mani and team was very good

    Response from the business

    Thanks for the fantastic review! We’re committed to delivering excellent aircon services and are glad you’re satisfied!

  13. Cavin L.

    I booked chemical washing for 4 unit. The price is less and servicing quality is too good. Impressed. Professional team !!!!

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  14. Ricky Y.

    customer support team was awesome, the replies to message instantly in WhatsApp. Especially answering my queries very polite.

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  15. Thong Lap Y.

    I engage with aircool for my 2 unit aircon chemical overhaul service. after the service now it’s working like a new.

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  16. endorphins

    Aircon service price is reasonable and quality is good. Kudos to aircool

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  17. Minecraft M.

    The technician came on time and solved my problem very shortly now it’s working well. I’m happy with Aircool service. Professional and Reasonable pricing with promo offers

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  18. Alan Y.

    Poor after service. Call and message no response. Did not even update FB page. Damaged AC part in the last servicing, call n with no response. This company need to close down

    Response from the business

    My apologies based on our records we do not have any of your informations. Kindly contact us at our hotline so that we can assist you further Thanks Aircool Aircon

  19. This Aircool is not professional. We have called and what'sapp the no. many time and even live chat online but no response from them to arrange appt. My ac blower was stucked after the last servicing 3 mths ago and now it could not be opened. I informed the live chat online and requested for an follow-up yesterday but today i could not get into this live chat at all, not sure if i am blocked. They should at least response date not scheduled, but looking at this, this company is not responsible at all. Here we are desperate to get this fixed but they are no responding and answering.

    Response from the business

    Dear SL, My Apologies, We promise we will do better in future. At the time our company staffs got affected by covid. Due to covid we are not able to pick up the calls and lack of manpower. Now we are fully available in case of any issues please feel free to contact us anytime at our company hotline. Hope to work with you in future Thanks Aircool Aircon

  20. Mustak A.

    Professional and reliable in creating a cool and clean environment at home 100% will recommend to my families and friends. Good job guys

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  21. Rohit

    Always help me ,,best service give all time ,the staff there was always talking politely .

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  22. Yash G.

    I full setisfied this service. Hiely reminded

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  23. Jo

    Great thank to Mani & Suthan. Did a good job. Thorough & maintaining my room clean even during cleaning. Good workers you have 👍🏽👍🏽 Will continue your service again

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

  24. Derick A.

    Engaged them to do a chemical overhaul on my bedroom which cause the whole house to trip. Diagnosed to be the condenser. Happened on a Saturday evening so no Aircon for the rest of the weekend as it can only be fixed by them on the following Monday. They decided to swap my AC condenser to their old one but still insisted I pay for their services. The technicians were reasonable but their management were not at all professionals, they wanted to throw the problem back to me in the end. I do not recommend engaging any services from this company and you should not either.

    Response from the business

    Dear Derick Ang, My Apologies for these unforeseen circumstances, From our investigation we did a chemical overhaul only for fancoil. Technically there is no direct power to fancoil the which is connected to the compressor and the source of power is the only compressor. We never did any servicing/cleaning on the compressor. In case of any issues, you can contact us at our hotline we are ready to help you anytime Thanks Aircool Aircon

  25. Chew R.

    Wonder how all the 5star came about?? contact for days,no reply,contact online agent,say will get back,watspp,messenger all no reply. this is how they do business..terrible.

    Response from the business

    Dear Chew Rick, Reviews are very important to us please don't post fake reviews to damage our reputation. We believe in ethical means of business and we give our full best to serve our customers. Customer satisfaction is our topmost priority Thanks Aircool Aircon

  26. MEITING T.

    Second time using Aircool services. The fancoil unit was very choked with dust and mold and the aircon technicians Banu and Kumar did a very fantastic job to advise, clean and service the units including the outdoor condensers. Now the aircon unit is running smoothly, clean and cold. Am very happy and satisfied with the services. Will definitely use Aircool again.

    Response from the business

    Thank you for your 5-star review! We're glad you had a great experience with Aircool Aircon. Looking forward to serving you again!

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← All aircon servicing
85
Aircool AirconHonestfix score 85 · Choa Chu Kang
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