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Cool Channels is mostly regular aircon servicing and chemical washes, with some repairs, and reviewers most often name technicians Latt and Ah Lun, praising friendly, knowledgeable staff. Customers mention clear explanations of leaks and cooling problems, and one had a PCB, fan motor and tube replaced fast. Of 46 written reviews, 7 say the problem was fixed, 4 say the business came quickly, 3 say they used it again and 1 says they knew the price first.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
It was wonderful experience. Michael is very attentive to details. He listens to you and takes care of minor problems. He is dedicated to his work. Great guy!
5.0Kia Liang P.
Good service, cleared dripping condition. Prompt and thorough cleaning
5.0Nadiya G.
Service is good. The engineers are very knowledgeable.
5.0Cheong Beng H.
Great !!
5.0Zayden C.
The Aircon servicing is good and service crews are good and give good suggestions and advices. The aircon are clean and cooling
Response from the business
Thank you, Zayden, for sharing your experience! I'm glad our professional service and suggestions met your expectations. It's great to hear your aircon is now clean and cooling well.
– Cool Channels 😊
5.0James Mcqueen C.
Great service from Ahlun! 👍 Very friendly, professional and knowledgeable. He explained everything clearly and did the aircon servicing thoroughly. Work was clean and efficient, and the whole experience was smooth. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Response from the business
Thank you, James! I'm thrilled to hear Ahlun provided such professional and efficient service. I'll make sure to share your kind words with him—it’ll mean a lot! Your recommendation truly motivates us.
– Cool Channels 😊
5.0
Service was prompt and efficient. Aircon feels cooler immediately. 10/10 would recommend!
Response from the business
Thank you for sharing your experience! I'm thrilled to hear you noticed such a difference right away. Reliable engineering support and fast response are what I strive for. Reach out anytime you need assistance!
– Cool Channels 😊
5.0Ahmad H.
Nice pricing, flexible arrangement and service meets expectation. Mr Latt and Mr Kyat help servicing and explained well to my questions. Kudos to them
Response from the business
Thank you, Ahmad! I'm glad to hear Mr. Latt and Mr. Kyat provided excellent explanations and service. Your satisfaction with our professional support means a lot to me. Feel free to reach out anytime for assistance!
– Cool Channels 😊
5.0Mingo
Thanks ah Lun for the good service! And detailed explanation of the cause of water leaking.
Response from the business
Thank you, Mingo! I'm glad you appreciated the detailed explanation and service. It's always great to know our effort in providing professional support is valued. Let me know if you need assistance in the future!
– Cool Channels 😊
5.0goh yong yee P.
Great experience.
The “shi fu” is polite, professional and friendly.
Highly recommended!
Response from the business
Thank you, Patrick! I'm glad to hear you had such a positive experience with our professional service. Your recommendation means a lot to me! 😊
– Cool Channels 😊
5.0Alejandro F.
Good service and nice people.
Response from the business
Thank you, Alejandro! I’m glad you appreciated the professional service and our team's effort. Your support means a lot to us! 😊
– Cool Channels 😊
5.0Edgar C.
The technicians arrived on time as arranged and gave the right recommendation to have a chemical wash due to the condition of my unit. Efficient job and good pricing!
Response from the business
Thank you, Edgar, for your kind words! I'm glad our technicians provided professional service and reliable engineering support. It's great to hear the process was efficient for you. Feel free to reach out anytime you need assistance!
– Cool Channels 😊
5.0Kim N.
Very good service!!
Response from the business
Thank you, Kim! I'm thrilled you appreciated our professional service. Your support means a lot!
– Cool Channels 😊
5.0TAY Y.
Good service, friendly man
Response from the business
Thank you, TAY YA! I’m thrilled you enjoyed the friendly service and professionalism. Always here to provide reliable support when you need it. 😊
– Cool Channels 😊
5.0Loida P.
Well experienced technician, friendly and orienting the customers well. Keep it up 💪🏻, highly recommended.
Response from the business
Thank you, Loida! I’m glad you found the service professional and engaging. Your recommendation motivates us to maintain reliable engineering support and fast responses always. Your feedback truly means a lot! 💼🙌
– Cool Channels 😊
5.0Rupal C.
They have checked the parameters and also advise to clean condensing unit as it was running hot. Overall okay.
Response from the business
Thank you for sharing your experience, Rupal. I appreciate your feedback on our reliable engineering support and advice. If you have any further needs, feel free to reach out—I’m here to help!
– Cool Channels 😊
5.0Sherif Y.
Great service, always on time and always very professional!
Response from the business
Thank you, Sherif! I’m delighted to hear you appreciate the professional service and reliability. Your kind words mean a lot, and I’m thrilled we could meet your expectations.
– Cool Channels 😊
5.0Wilem T.
Well done
Response from the business
Thank you, Wilem! I'm thrilled to hear you had a great experience. Delivering professional service with fast responses is what I always aim for. If you need reliable engineering support, I’m here to help!
– Cool Channels 😊
5.0juan F.
So glad to have tarikul and yi to service! Service is prompt and professional! Absolutely will engage again. :)
Response from the business
Thank you so much, I'm delighted you found our service prompt and professional! It's wonderful to hear you'll consider engaging with us again. 🙌 – Cool Channels 😊
5.0khine Z.
Chemical wash done ready ..now cool ready aircon...highly recommended
Response from the business
Thank you, Khine, for your recommendation! I'm glad to hear your aircon is now operating efficiently. Providing reliable engineering support and professional service is always our goal. Feel free to reach out anytime for assistance. – Cool Channels 😊
5.0hockchun T.
Great service!
Response from the business
Thank you, Hockchun, for your kind words! I'm thrilled to hear you appreciated our professional service and reliability. If you ever need further assistance, feel free to reach out anytime. – Cool Channels 😊
5.0Eric L.
Great service
Response from the business
Thank you for your kind words, Eric! I'm glad you appreciated the service. We're here to ensure you always get excellent support and solutions.
5.0karen
Aircon servicing maintenance, great service and very fast! The guy is also very friendly
Response from the business
Thank you, Karen! I'm thrilled to hear you appreciated the fast and friendly service. It's always great to assist with professional and reliable aircon maintenance. 😊
– Cool Channels 😊
5.0i L.
Pleasant experience dealing with this Aircon servicing company. Their service is good and staff , friendly and polite. Highly recommended and would engage them again.
Response from the business
Thank you, Lee! I'm delighted to know you found our service pleasant and professional. Your recommendation means a lot, and I look forward to assisting you again in the future. Have a great day!
5.0JOYCE C.
I just signed up a yearly Service and Maintenance Contract with Cool Channels to service my home Aircon and their services are highly commendable. Highly recommend them. Technician Latt very attentive and thorough in his servicing works.
Response from the business
Dear Joyce Cho
Thank you for recommending us! We're delighted to hear you're pleased with our service. If you have any questions throughout your contract, feel free to reach out anytime.
Warmest Regards,
Cool Channels Engineering Pte Ltd
5.0guillen glenn del A.
Excellent service
Response from the business
Thank you, Guillen! I'm thrilled to know you enjoyed the professional service. Your satisfaction motivates me to keep delivering fast responses and reliable engineering support. Hope to assist you again soon!
– Cool Channels 😊
5.0StarFrey
They do the jobs very fast and good , helped to replace one PCB board and fan motor and also replace the air con tube.
The aircon is very cold and working now
Response from the business
Thank you, StarFrey! I'm glad to hear you’re enjoying the cool air again. Our team takes pride in providing professional service and reliable engineering support to ensure everything works perfectly.
– Cool Channels 😊
5.0彭竟成
Good services…
Response from the business
Thank you, 彭! I'm thrilled you appreciated the professional service. If there's anything more I can assist with, feel free to reach out anytime. Your satisfaction means a lot!
– Cool Channels 😊
5.0Benjamin W.
excellent service, no complaints
Response from the business
Thank you, Benjamin! I'm thrilled to hear your positive feedback about our excellent service. Providing professional service with a fast response is always my priority. Feel free to reach out with any needs! – Cool Channels 😊
5.0Lin H.
Great service and very friendly.Recommended for everyone.
Response from the business
Thank you, Lin, for your kind words! I'm glad to hear you had a positive experience with our professional service. Recommendations like yours mean a lot! 😊
– Cool Channels 😊
5.0Nino Andrew R.
Cleaning done properly
Response from the business
Thank you, Nino! I'm glad you noticed the effort we put into delivering professional service. Your satisfaction means a lot to me. Your kind words keep us motivated every day. 😊
– Cool Channels 😊
5.0WeiChee L.
Ah Lun is very good and professional
Response from the business
Thank you, WeiChee! I’m happy to hear Ah Lun’s professional service stood out. Your feedback means a lot and helps us maintain reliable engineering support for everyone. 😊
– Cool Channels 😊
5.0Michael F.
Good job done and service staff very friendly and professional!
Response from the business
Thank you, Michael! I’m thrilled to hear you appreciated the professional service and friendly staff. It means a lot to know we made a positive impression. We’ll keep delivering reliable support whenever you need us!
– Cool Channels 😊
5.0Carlos K.
Good service
Response from the business
Thank you, Carlos! I'm glad you were satisfied with our professional service. If you ever need reliable engineering support or fast response, feel free to reach out to us. Your feedback means a lot!
– Cool Channels 😊
5.0Jensen K.
Very good service
Response from the business
Thank you, Jensen! I’m glad you appreciated the professional service. Your feedback is motivating, and I look forward to assisting you with fast responses and reliable engineering support in the future!
– Cool Channels 😊
5.0Junxue J.
Good service.
Response from the business
Thank you, Junxue! I’m glad you enjoyed the service. Providing professional and reliable support is always my priority. Let me know if there’s anything else I can assist you with!
– Cool Channels 😊
5.0Joseph T.
They are punctual and professional. Technician provided execptionally good services. 100% would recommend
Response from the business
Thank you so much, Joseph! I'm thrilled you experienced our professional service and reliable engineering support. Your recommendation means a lot and motivates us to keep delivering top-notch assistance! 😊
– Cool Channels 😊
5.0Jazz T.
Latt has very good service and professional.
Response from the business
Thank you, Latt! I truly appreciate your kind words. It's fantastic to know you enjoyed the professional service—we strive to provide reliable engineering support every step of the way. 😊
– Cool Channels 😊
4.0Geraldine A.
Very efficient and helpful in services.
Response from the business
Thank you, Geraldine! I'm so glad you found our services efficient and helpful. Providing professional service and reliable support is what I aim for every day. Looking forward to assisting you again!
– Cool Channels 😊
5.0Glen T.
Ah Heng provided very good service in helping to do regular maintenance of the air con and great suggestion on how to keep it clean. Proposed solutions to help with water leaking too
Response from the business
Thank you, Glen! I'm glad to hear Ah Heng delivered professional service and helpful advice for maintaining your air con. Reliable engineering support is our priority, and it’s great to know we met your expectations.
– Cool Channels 😊
5.0倉重勇太朗
No specific issue. They proceeded to do maintenance smoothly.
Response from the business
Thank you, Yutarou! I’m glad to hear the maintenance went smoothly. Our goal is to provide professional service with reliable engineering support every time. Let us know if you need anything else!
– Cool Channels 😊
5.0mohamed wanda bin mohamed N.
Good job and good service.
Response from the business
Thank you, Mohamed! I appreciate your kind words. I'm glad you’re happy with the professional service. Your support means a lot! 😊
– Cool Channels 😊
5.0Agnes
Super pleased with the air con cleaning services. Thank you!
Response from the business
Thank you, Agnes! I’m glad to hear the service improved your unit’s performance and comfort. Efficient and reliable support is always our goal. Feel free to reach out anytime for future needs!
– Cool Channels 😊
5.0Surbhi A.
Excellent service and staff..
Response from the business
Thank you, Surbhi, for your kind words! I’m thrilled to hear you appreciated the professional service and the team’s efforts. We truly value your support and look forward to serving you again!
– Cool Channels 😊
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