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Kotta and Mani are named most as friendly, careful technicians, and a customer says the price includes compressor cleaning and a gas check. Of 29 written reviews, 6 say they used the business again, 5 say the problem was fixed, 5 say the business came quickly and 1 says they knew the price before work started. Customers describe on-time, professional work, and Jackson is named as a knowledgeable technician. It is rated 4.9 out of 5 from 234 Google reviews, publishes a WhatsApp number and has been registered in Singapore since 2018. Ask on WhatsApp what the price covers.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Kotta and Mani are very friendly and efficient. Thumbs up for the good service.
Response from the business
Thank you for your kind review, CH Teo! 😊
We’re glad to hear Jackson was professional and helpful in sharing maintenance tips. Your support means a lot to us, and we look forward to serving you again!
5.0
Really happy with the service from Shwe and his colleague! I was running late but they waited patiently for me without any complaints. They were both very friendly and professional and still greeted me with a warm smile when I arrived.
They did a really thorough job cleaning my air conditioning and left everything neat and clean afterwards. I really appreciate their patience, good attitude and excellent service. Highly recommended!
Response from the business
Thank you for your kind words. We're thrilled to hear that Jackson's service exceeded your expectations. His dedication and willingness to go above and beyond are truly appreciated. We'll be sure to pass on your positive feedback. Thank you for recommending us!
5.0Daniel C.
Reliable
Response from the business
Thank you so much for the 5-star review! ⭐ We’re happy to know that you had a good experience with our team. Your support means a lot to us. See you again next time! 😊
4.0ChiuSan L.
I came to know Dr Penguin Aircon Engineering through a brochure which they left at the door of a property I was in charge of. Having used their services twice so far, I am fully satisfied with the standard of their work. And their charges are within market norms.
Response from the business
Thank you for your kind review and for choosing Dr Penguin Aircon Engineering. We’re glad to hear that you’re satisfied with our workmanship and pricing. Your support and trust mean a lot to us, and we look forward to serving you again in the future.
5.0Shufen N.
Kotta and Mani are the technicians who service. They are very gentle and careful, did a clean job, their price includes compressor cleaning and gas check if u feel aircon is not cold. Overall is good.
Response from the business
Thank you so much for your kind feedback! 🐧❄️
We’re glad to hear that Kotta and Mani provided careful, gentle and clean service. We’ll definitely share your compliments with them!
At Dr Penguin, we believe in thorough servicing, proper checks and quality workmanship to keep your aircon running smoothly.
Thank you for trusting Dr Penguin! 😊
5.0hua D.
The aircon service team demonstrated professionalism and efficiency throughout the process. They were very helpful in addressing my concerns and successfully resolved the issue. In addition, they took proactive measures to prevent potential problems in the future, which I greatly appreciate. Their thorough and reliable service has given me peace of mind.
Response from the business
Thank you so much for your wonderful feedback! 🙏 We’re delighted to know that our team was able to resolve the issue efficiently and provide you with peace of mind.
At Dr Penguin, we believe good aircon service is not just about fixing the problem—it’s about identifying potential issues early, providing the right solutions, and helping prevent future breakdowns. Our team is committed to delivering professional, thorough and reliable service every time.
Thank you for trusting Dr Penguin! 🐧❄️ We truly appreciate your support and look forward to keeping your home comfortable and your aircon running smoothly.
5.0Dilip K.
Dr Penguin has been the only servicing company that I have used so far, top notch service, most importantly before and after service is also excellent. Highly recommended
Response from the business
Thank you so much for your kind words and for your continued support! 😊 We’re truly grateful to know that you’ve been happy with both our service and the support provided before and after each appointment.
Your recommendation means a lot to the entire Dr Penguin team. We look forward to continuing to provide you with the same reliable and top-notch service! 🐧✨
5.0iam R.
Service technicians quickly identified the issue of blinking green light and fixed it with a PCB board replacement. Appointment timing was also within estimated time given. Satisifed overall with service!
Response from the business
Thank you so much for your kind review and for sharing your experience with us! 😊
We’re glad our technicians were able to quickly identify the blinking green light issue and resolve it with the PCB board replacement. We’re also happy to hear that our team arrived within the estimated appointment timing.
At Dr Penguin, we always aim to provide prompt diagnosis, reliable repairs, and professional service so our customers can enjoy a comfortable and hassle-free experience.
Thank you for your trust and support! We truly appreciate it. 🙏❄️
5.0Donovan K.
Very professional service and knowledgeable technician, Jackson, who serviced my two units. Despite a lack of space due to my bed, he managed take care to service my unit without damaging any parts of my bed frame. He was speedy and finished within an hour. He also shared tips on how to reduce power usage and costs, while also suggesting best practices to prolong the lifespan of the aircon. On top of a CNY period discount, he gave us a free gift too to keep away insects and smells. Lastly, everything was detailed in a report sent to my WhatsApp and was digitised. When asked if I should call them more often such as every 3 months to clean, he was honest and said 6 months first would be better to assess how much dirt accumulated since and then to tailor from there if we needed to lower the time between cleans, as how fast each unit accumulates dirt depends on a variety of factors and differs from house to house.
Also the company responded to my initial request for a quote very quickly and I was able to slot in the technician the day after because one of my units was leaking water by then. This was great news as it was hard to work without aircon for too long.
All in all will highly recommend the service, and is value for money as it was not too expensive either. 50 per unit before discount and 120 for a flush through to clean the gel and dirt backlog in the pipes.
Response from the business
Thank you so much for your kind and detailed review! We’re delighted to hear that you had a great experience with our service and that Jackson was able to assist you efficiently despite the space constraints. Our team takes pride in providing professional and honest service, and we’re glad you found the cleaning recommendations and energy-saving tips helpful.
It’s wonderful to know that our quick response time and CNY promotion added value to your experience. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need further assistance, feel free to reach out.
Wishing you a great day ahead!
5.0jee kiang H.
Dr Penguin aircon services are very good and reliable and honest. Their workers are very experienced and helpful too. I am a satisfied customer.
Response from the business
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate your kind words and are delighted to know that you found our service reliable, honest, and professional. Our team works hard to provide quality workmanship, transparent recommendations, and long-term solutions for every customer.
Your support and trust mean a lot to us. We look forward to serving you again for your future air-conditioning servicing and maintenance needs. If your family or friends ever need a trusted aircon specialist, we'd be honoured if you recommend Dr Penguin to them.
Thank you once again for choosing Dr Penguin!
5.0Kannapathy V.
Thks for good service provided. Thks also for highlighting any issues before any issues that will occur in the future. The team is very well trained and gives good advice on how to ensure best optimum setting
Response from the business
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you were satisfied with our service.
We're glad our team could help identify potential issues early and provide useful advice to keep your air conditioning system running at its best. Preventive care and honest recommendations are values we always strive to provide.
Your encouragement means a lot to our team and motivates us to continue delivering the highest standard of service. Thank you once again for your trust and support. We look forward to serving you again in the future!
4.0Jay W.
Came on time, cleaned two fans coil a condensor good quality work.
I would say excellent service.
Response from the business
Hi, thank you for your kind review. We are glad to hear that our team arrived on time and that you are satisfied with the cleaning of the fan coils and condenser. Your support and feedback mean a lot to us, and we truly appreciate your encouragement.
We look forward to serving you again in the future.
5.0Rajandran
V good
Response from the business
Thanks for the great feedback! We’re delighted you’re happy with our HVAC maintenance service. At Dr Penguin, we take pride in providing reliable and thorough aircon care to keep your space cool and comfortable all year round. ❄️🐧
4.0Derek F.
Friendly and quick response
Response from the business
Thank you for your kind review! 😊
We’re glad to hear you had a good experience with our team.
We truly appreciate your support and look forward to assisting you again!
5.0Jai T.
Excellent and Courteous Service.
Response from the business
Thank you for your kind words! We’re delighted to hear you enjoyed our service.
5.0You Bin L.
Excellent service. I've been using their service for years. Always on time and fast, without compromising. The technicians always clean up the floors after servicing the air cons. No trace of dust or stains. They even ensure the bathroom is clean after washing the Aircon parts. So much better than other Aircon servicing.
Response from the business
Thank you for your kind words and continued support over the years. We truly appreciate your trust in our service. Our team always strives to be punctual, thorough, and respectful of our customers’ homes, so we’re very glad to hear that it made a positive difference. We look forward to continuing to serve you.
5.0Victor K.
very good, very polite
Response from the business
Thank you for the 5-star review! We’re happy to hear our team was polite and provided good service. At Dr Penguin, we always strive to deliver professional and friendly support. We look forward to serving you again!
5.0Jenny K.
Team very efficient and did a good job.
Response from the business
Thank you for your kind feedback. We’re glad our team delivered efficient and quality service for you. At Dr Penguin, we always strive to provide fast, reliable, and professional workmanship. We look forward to serving you again for your next maintenance or installation.
5.0Mike E.
Ad-hoc and lucky one team is nearby and able to service my 2 units. Very professional servicing
Response from the business
Really appreciate your kind feedback! Glad our nearby team could help with your 2 units and deliver a professional job. If you need future servicing or want to explore our maintenance packages, Dr Penguin is here for you!
5.0Kah Lam K.
Technician is able to service the units without dirtying the house or toilet. He is polite and professional. The servicing job is very well done. Very pleased with the service.
Response from the business
Thank you for the wonderful review! We’re thrilled our technician could provide professional, clean, and courteous service. Your satisfaction means a lot to us!
5.0Hong K.
Excellent job well done, and polite too 😊
Response from the business
Thank you for your positive feedback and 5-star rating!
We truly appreciate your support and are glad our team delivered a great experience for your aircon maintenance.
5.0mohamed noor (.
Excellent service .
Helpful and friendly .
Highly recommended
Response from the business
Thank you so much for your kind words! 😊 We’re glad to hear you found our service helpful and friendly. Your recommendation means a lot to the Dr Penguin team! ❄️
5.0Tang M.
Very good service
Response from the business
Hi, Thank you so much for your kind words! We’re delighted to hear that you’re happy with our aircon service. We truly appreciate your support and look forward to serving you again in the future!
5.0Jazmine C.
Second time engaging the standard service from Dr. Penguin Aircon. Very professional. Appreciate the great service served with patience. Will engage their services again!
Response from the business
Thank you for sharing your experience! We’re delighted to hear that you found our service professional and accommodating. At Dr. Penguin Aircon, we strive to provide exceptional service to all our customers, and it means a lot to know we met your expectations. We're so glad you appreciated the free gift as well! If you ever need assistance again, don’t hesitate to reach out. We’d be happy to help!
5.0Vera T.
Good service! Punctual! Recommended!
Response from the business
Thank you so much for your kind words and recommendation! 💖 We’re happy to know you’re satisfied with our service and punctuality. We look forward to serving you again! 😊
4.0Mohamed R.
Very professional service, explained what is wrong and affordable as well with no hidden fees. Worth signing up with them
Response from the business
Hi, thank you so much for your kind words and support! We're glad to hear that you found our service professional, transparent, and value-for-money. At Dr Penguin, we believe in honest pricing and clear communication—no hidden fees, just quality service. We're delighted to have you onboard and look forward to keeping your aircon in top condition!
5.0Ratna M.
Very fast, efficient, informative and friendly
Response from the business
Thank you so much for your kind words! We're glad to hear that you found our service fast, efficient, informative, and friendly. It means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
5.0Ye J.
Friendly approach and very detail service
Response from the business
Thank you so much for your kind words! We're really glad to hear that you liked our aircon service and found our team friendly and detailed. Your support means a lot to us, and we look forward to serving you again!
5.0Cindy C.
They were recommended by a colleague. Excellet service! Very impressed with the professionalism of the team. They arrived on time, explained the servicing process clearly, and very thorough! All the aircon units in my house is much cooler now and the air feels fresher. Will definitely use their services again! Highly recommended!
Response from the business
Thank you so much for the wonderful review and for choosing us through your colleague’s recommendation! We’re delighted to hear that you were impressed with our team’s professionalism and service quality. It’s great to know your aircon units are now cooler and the air feels fresher. Your kind words mean a lot to us, and we truly look forward to serving you again in the future. Thank you for the trust and recommendation!
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