← All aircon servicing
61
Honestfix
score

Magic Cool

5.0 (123 Google reviews)Based in Woodlands

AI summary

Reviews are almost all for home aircon servicing and repairs by Brendon, who reviewers say explains the cause of leaks, gives honest advice on what is needed and cleans up afterwards. Of 44 written reviews, 10 say the problem was fixed, 8 say they used the business again and 4 say the business came quickly. Most reviews centre on Brendon himself, so ask that he attends and what the service price includes.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 44 written reviews of 123 on Google

Summary of reviews

Fixed the problem10 of 44 reviews · 23%
Came quickly4 of 44 reviews · 9%
Price known upfront1 of 44 reviews · 2%
Would use again8 of 44 reviews · 18%

Jobs customers mention

General servicing 7Repair 5

Based on the Honestfix algorithm — see how it works.

Customer reviews

44 written reviews to read

123 ratings on Google
44 reviews
  1. Ahmad T.

    ⭐⭐⭐⭐⭐ Marvellous job by Brendon! Excellent service from start to finish. Brendon was professional, knowledgeable, responsive, and very attentive to detail. He explained the issue clearly and made sure everything was properly checked and done. Really appreciate the great workmanship and excellent service. Highly recommended! 👍

  2. Thinzar H.

    Thank you Brendon very 👍 job

  3. Muhamad Ardy Bin Mohamed Y.

    Very professional and friendly, thank you Brandon

  4. Ivo K.

    Perfect job!

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  5. Meenachi S.

    brandon , good and efficient service 👍🏻

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  6. Bunda eni B.

    Brendon did an excellent job thank u

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  7. Ong Seng C.

    Brendon very good job

    Response from the business

    Thank you for the 5-star review, we truly appreciate it!

  8. Ivan K.

    Very impressed and highly satisfied with the aircon servicing provided by Brendon from Magic Cool. Unlike other aircon servicing technicians, he patiently explained the root cause why my 3 units of blowers leak. He has done his task professionally. His friendly and helpful working attitude really makes my day. A strong recommendation to those home owners looking for a reliable and trustworthy aircon servicing guy.

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  9. Ken K.

    Highly recommend! The technician was incredibly helpful and took the time to explain everything clearly. They didn't just fix the issue; they made sure I understood what was wrong and how to maintain it. Outstanding customer service from start to finish. Will definitely use them again!

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  10. Aive P.

    I had my air conditioning system serviced and detailed by Brendon, and I am extremely satisfied with the overall experience. From start to finish, he was professional, punctual, and very knowledgeable. He carefully inspected the unit before starting and explained what needed to be done, giving me confidence that the job was being handled properly. Brendon carried out the cleaning thoroughly, making sure the fan coil, filters, drain tray, and other internal components were cleaned properly. He paid close attention to every detail instead of rushing through the job. You can tell he genuinely cares about the quality of his work and wants the customer to get the best results. After the service, the difference was immediately noticeable. The airflow became much stronger, the cooling performance improved significantly, and the air felt much fresher and cleaner. The unit also runs more quietly now, and it’s reassuring to know that everything has been properly cleaned and maintained. What impressed me the most was his honesty and professionalism. He only recommended what was necessary and took the time to answer all my questions. The workmanship, cleanliness, and attention to detail were excellent throughout the entire process. If you’re looking for someone reliable, experienced, and meticulous for air conditioning servicing or detailing, I highly recommend Brendon. His service exceeded my expectations, and I will definitely use his services again in the future. Thank you for the outstanding work! Highly recommended!

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  11. Jennifer S.

    Good service and fast… not the first time engaged them to service my aircon.. 👍🏻

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  12. Violesa B B.

    Brendon excellent service good job

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  13. Ellie S.

    Highly recommend 👍👍👍(Brandon)… all my family member do with magic cool .

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  14. Oliver H.

    The aircon repairman Brendon was very helpful, fast and efficient with the work done.

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  15. audrey T.

    Brendan gives practical advice on aircon maintenance, also appreciate him putting in the effort to clean the area well after he's done with the maintenance

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  16. Vu D.

    Very satisfied with the aircon service! The technician was professional, friendly, and explained the issue clearly. He arrived on time, checked everything carefully, and made sure the aircon was working properly before leaving. The service was efficient, clean, and reasonably priced. My aircon is now much colder and running smoothly. Highly recommend his service to anyone looking for reliable aircon repair and servicing. Thank you again! 😊

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  17. Tang K.

    The service is excellent, the service man is very thorough and giving a very frank advices and service is thorough! Strongly recommended!

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  18. alex L.

    I had an excellent experience with Brendon! From start to finish, he demonstrated great professionalism, strong technical knowledge, and a very positive attitude. He was punctual, well-prepared, and took the time to carefully inspect and explain the condition of my aircon units before proceeding with the servicing. Brendon went above and beyond to ensure everything was done properly, not just rushing through the job. His workmanship was neat and thorough, and he made sure the system was running efficiently before leaving. I especially appreciated how he patiently answered all my questions and gave helpful advice on maintenance to prevent future issues. Overall, it was truly a great service experience. Reliable, skilled, and dedicated—highly recommended to anyone looking for quality aircon servicing. Thank you, Brendon, for the excellent job!

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  19. i P.

    Recommend by my friend. Brandon services didn't disappoint at all. Very transparent person about pricing and problems. Non-pushy sales. Suggested me some solutions to my problem as well. Kept the area clean and did a very thorough job. Definitely will engange with him again! Great guy with great service. 10/10 ⭐️⭐️⭐️

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  20. TONY W.

    Brendon is very professional providing sterling service. He is knowledgeable, efficient and meticulous in all that he does. He is an asset to any organisation.

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  21. PO SHOU L.

    Excellent aircon service! Mr. Brendon was punctual, professional, and very friendly. He did a great job cleaning and left no mess behind. Highly recommended👍🏽

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  22. Yus A.

    Brendon did a good job

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  23. Osman N.

    Branded is very honest and very competent. Will recommend to any one for his service

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  24. Erik H.

    Brendon delivered an excellent aircon servicing experience from start to finish. He was punctual, professional, and clearly knowledgeable about his work. He took the time to thoroughly inspect and service the unit, ensuring everything was cleaned and functioning properly. After the service, the air conditioning performance improved significantly — cooling is now strong, consistent, and much more efficient. He also explained the condition of the unit and shared helpful maintenance tips in a clear and honest manner. Overall, I’m very satisfied with the quality of service. Highly recommended for anyone looking for reliable and professional aircon servicing.

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  25. Soh May T.

    Brendon 👍

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  26. astutik S.

    Good job Brendon very details work

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  27. Tay Ming S.

    This is my 1st time I’m using this company for ac service, however disappointed with their service level. I was told that removal of blower for cleaning is subjected to additional charge, whereby other service company that I used to engage include this work scope in their normal ac service without any additional charge. Blower cleaning will not be done properly without removal for cleaning with water.

  28. Qaisha A.

    Brendon did a well done and give honest advice 👍

    Response from the business

    Thank you for taking the time to share your feedback. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. We look forward to serving you again!

  29. Alijah S.

    Tks to Brendon. Very good service, clear with the explanation. Very friendly and polite.

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  30. Kamal K.

    Brendon Svc engineer provides good Svc and very helpful

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  31. T T.

    Brandon is efficient and fuss free aircon servicing. Always given and smooth process.

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  32. Karishma F.

    Brendon did a great job servicing our aircon—he was professional, punctual, and very thorough with the cleaning.

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  33. Ronnie Y.

    Brandon, excellent service.

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  34. Lim Sew L.

    Brendon well done

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  35. Anna C.

    My husband and I are witnessing boss Brendon from employee to employer, happy to watch his team is growing bigger these few years. His team always providing professional advises with proof (pictures) if they verify my certain ACs need to proceed with chemical wash. They always come with details ACs and compressor checking before AC servicing. Here are my 3 points to continue support to Magic Cool: 1) technicians always clean up my floor, no dirt left behind after servicing 2) spend enough time to take care of every ACs, not rushing time 3) negotiable & attentive boss Brendon

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  36. Ronald T.

    Fast efficient Have been servicing my house aircon for years

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  37. Muhammad Hafiez I.

    Fantastic job done in servicing my aircons. Very professional, knowledgeable, and took time to explain the condition of each unit. The aircons are now cooling much better, and they worked very cleanly. Thank you.

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  38. Thomas Y.

    The aircon technician who came over to our house displayed absolute professionalism. His name is Brandon. He has been servicing our aircon for many years. We have been having issues with our aircon lately and thought it was dirty. So we ask for a chemical clean. However it is our aircon motherboard that spoiled. He took initiative to recommend a change of motherboard instead of charging us for chemical cleaning. We appreciate his consistent proactiveness and would recommend him to anyone who needs a fix for their aircon.

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  39. d T.

    Professional and efficient

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  40. ser reine L.

    Thanks for the quick service! It’s a relief knowing the unit is all cleaned out and ready for the heat

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  41. Barry Y.

    Very good service & patient with sound advice for the air conditioning system. Thank you Brendon

    Response from the business

    Thank you very much for your 5-star review! I truly appreciate your kind support and trust. It was a pleasure serving you, and I look forward to assisting you again in the future.

  42. Christopher C.

    Good and fast aircon service

    Response from the business

    Thank you for the 5-star review, we truly appreciate it!

  43. Jj N.

    I’m very pleased with the aircon servicing provided by Brendon. He is professional and reliable , highly recommend him for any aircon servicing service

    Response from the business

    Thank you very much for the 5-star review. Truly appreciate your support.

  44. Ethan C.

    Brendon is very professional and efficient with cleaning

    Response from the business

    Thank you so much for your great review! We truly appreciate your support and are glad you had a positive experience. Your satisfaction means a lot to us. — MAGIC COOL

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← All aircon servicing
61
Magic CoolHonestfix score 61 · Woodlands
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