← All movers
65
Honestfix
score

Panda Movers Singapore

Panda Movers Pte. Ltd. · UEN 202338400D · since 2023

4.5 (419 Google reviews)Based in Tampines

AI summary

Reviews describe a mover that also handles pianos, treadmills, storage and disposal jobs, often booked the same day. Of 43 written reviews, 15 say it came quickly, 4 used it again and 2 say they knew the price before work started. It is rated 4.5 from 419 Google reviews.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 43 written reviews of 419 on Google

Summary of reviews

Fixed the problem1 of 43 reviews · 2%
Came quickly15 of 43 reviews · 35%
Price known upfront2 of 43 reviews · 5%
Would use again4 of 43 reviews · 9%
Paid more than quoted3 of 43 reviews · 7%

Jobs customers mention

Disposal 3Piano and special items 3House moving 2Storage 2

Based on the Honestfix algorithm — see how it works.

Customer reviews

43 written reviews to read

419 ratings on Google
43 reviews
  1. Benjamin L.

    Engaged Panda Movers service under Penguin Logistics. 1. Pick up delay few hours 2. Delivery was not made directly after items were picked up. (delay few hours again) (FYI, pick up point and drop off point – 17 mins distance by veh only) 3. Probably went for other jobs. But tell customer lorry’s tyres got problem. (old excuses) (At least, should inform customer in advance and not letting your customer to wait whole day) Overall experience VERY BAD.. Think twice before you engage them

  2. Expeditiously done - within 3 hours from chatting to arrange for the disposal (I was getting rid of my old massage chair). Professionally done, staff arrived prepared with tools.

  3. Sue N.

    Non fussy, highly efficient & arrives on time for the waste disposal.

  4. Andrew L.

    3rd time I have used their services for moving into storage / disposal and each time, the process has been smooth and stress free. Very decent quotes with the ability to handle my requests quickly. Very friendly and efficient team too. Will definitely use them again in the future.

  5. Very thankful that they could come within the day despite me calling at 5pm, I have no complaints!

  6. Elsa T.

    The move was literally from one block to the next block. The workers arrived late, which meant that I missed my optimal timing for moving. After they arrived, they were slow and unhurried despite my concerns. I can only assume this was to increase the time since they’re paid by the hour. I communicated with the boss, but he was unhelpful and unapologetic. On top of that, they didn’t move all the furniture!Left some pieces behind. Some items damaged. I can’t recommend this company.

    Response from the business

    Hi Elsa, we believe this review may have been intended for another moving company. We have checked our recent booking records carefully and are unable to identify any job matching the details described, including a move from one block to the next with hourly charges. If you did engage Panda Movers, please contact us with your booking name or number so we can verify the job and investigate immediately. Otherwise, we would appreciate it if you could check whether this review was posted to the correct company. Thank you.

  7. Jason O.

    The company has provided proper protection for my piano move. The move went well including moving my treadmill. The movers came on time and they have secured the piano and treadmill properly in the truck.

  8. Hannah S.

    Terrible service- was supposed to come at 10am- kept pushing it later. Only arrived at 12:30 -after I asked for my deposit back. The driver was not sorry for the delay and shouted back at me. Will never use them again.

  9. Thao N.

    Very responsive and easy to coordinate with. The team handled our piano carefully and completed the move faster than expected. Highly rcm

  10. Trasy L.

    Extremely disappointing and unprofessional experience. I arranged this move on behalf of my company. The goods were successfully delivered, and the person responsible for making payment was on a flight at the time. We informed the company that payment would be made as soon as she landed, which was only about 3 hours after delivery. The payment was going to be made on the same day, not days or weeks later. What shocked me was the company’s response. Instead of showing any understanding, I was repeatedly pressured and threatened. I was told they would move the delivered goods back to their warehouse, charge us additional fees, and that their movers would not leave until payment was received. In reality, the movers had already left. These threats felt completely unnecessary and intimidating. At no point before the move was it communicated that immediate payment upon delivery was required. Had this been clearly stated upfront, we would have made alternative arrangements. In my experience dealing with other moving companies (including piano and furniture movers), it is common for corporate customers to receive an invoice and be given a day or two to process payment internally. I fully understand that companies need to be paid, and we did pay on the same day. However, threatening customers over a short, communicated delay especially when no upfront payment terms were made clear - is not acceptable. I hope the company improves its communication and customer service, because this was by far the most stressful part of an otherwise straightforward move.

    Response from the business

    Hi Trasy, we’re sorry the situation felt stressful. To clarify, the agreed item list was changed on the moving day, and our payment terms requiring settlement upon completion had already been communicated before the booking. We were only informed after delivery that the person making payment was unavailable and that the drop-off contact could not settle the amount. As the service had been fully completed and payment remained outstanding, our team followed up to secure same-day payment. No items were removed, and payment was eventually received later that day. We acknowledge that our wording could have been calmer, and we will improve this. However, we do not agree that the payment terms were not communicated. We have the message records documenting the agreed terms and changes to the job scope. Thank you!

  11. Nazar

    Ugly

  12. Berdy W.

    Good service and professional

  13. Asma Q.

    Do not ever engage this company! They're a nightmare. Wasted three hours in morning standing outside the house because they did not bring material to cover the corridor. And not saying they will do half the job tomorrow. Plus the employee is so rude! Never engage them! They don't even deserve one star!!!

    Response from the business

    Dear Madam, Thank you for your feedback. We are sorry to hear that the move caused you stress and inconvenience. Please allow us to clarify the situation for transparency. On the moving day, the condo/building required floor protection before our team was allowed to proceed. This requirement had to be complied with before moving could continue, which caused delays while arrangements were being made. The rain, building restrictions, and total moving volume also affected the progress of the move. We also understand there were urgent handover/key arrangements on your side. However, such time-sensitive arrangements made on the same day as a large move are outside of our control, especially when unexpected building requirements, weather conditions, and multiple trips are involved. We would also like to highlight that this review was posted while the job was still ongoing. Despite this, our team continued to assist professionally and completed additional trips without extra trip charges to help with the situation. We apologise if our communication during the process came across as unpleasant. We will review this internally and continue improving our coordination and service standards. Thank you. Panda Movers Team

  14. Mox

    Engage this mover at your own risk. 1. Charges are not transparent. They will charge you for long distance push after the job has ended. 2. I paid for dismantling and assembly fees for my bedframe and bookshelf, only the bed frame was disassembed and it couldnt not be assembled at destination because there are parts left in my previous location. And we were not able to complete the move within the same day. 3. Takes ages to return deposit. I have requested for the refund of deposit and i was told that they will refund by 2nd May. I had to chase them everyday and everyday they say they will check/chase.

    Response from the business

    Dear Customer, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. For transparency, our quotations are based on the item list, photos, access details, and requirements provided before the move. Additional charges may apply when there are long pushing distances, additional trips, difficult access, or site conditions that were not included in the original quote. Regarding dismantling/assembly and deposit refund, we would like to check the job records and communication history to understand the situation properly. Please contact us directly with your booking details so we can review this further. We apologise for the inconvenience caused and will use your feedback to improve our coordination and follow-up process. — Panda Movers Team

  15. Jun Kit C.

    Ah Hong provides excellent services.

    Response from the business

    Thank you for your kind review! We’re glad to hear that Ah Hong provided excellent service. We appreciate your support and hope to assist you again in future. Panda Movers Team

  16. Marni M.

    Very satisfied with your prompt replies and services rendered. Thanks for accommodating our last minute requests to transfer to another place. Really saves us the hassle of engaging separate mover orders. 2nd time engaging them. Highly recommended to use your services again.

    Response from the business

    Thank you so much for your kind review and for engaging us again! We’re glad we could accommodate your last-minute request and make the move more convenient for you. We truly appreciate your recommendation and support. Panda Movers Team

  17. Poh Wee L.

    I'm very satisfied with the service. The attitude of the delivery man is very positive and the delivery is very fast!

    Response from the business

    Thank you for your kind feedback! We’re glad to hear that you were satisfied with our service and that our team delivered your items quickly with a positive attitude. We appreciate your support. Panda Movers Team

  18. yoo J.

    the movers were all really friendly and accommodating. they always came on time/ earlier and helped directly with the move even though we did not explicitly request for manpower

    Response from the business

    Thank you so much for the kind words. We’re truly grateful for your support and happy our team could help. Hope to serve you again next time!

  19. Charlie B.

    Very helpful, competitive price, fast and thorough service

    Response from the business

    We truly appreciate your support. Glad our team delivered great service 🙏

  20. Randy A.

    I am pleased with the services rendered. The guys were polite and ensured that the items were adequately prepared for the move. Straightforward and priced fairly.

    Response from the business

    Thank you for taking the time to share such kind feedback. We’re delighted to know our team’s politeness and care in preparing your items made the move a pleasant experience. It’s wonderful to hear you found the process straightforward and fairly priced. Your support means a great deal to us 🙏

  21. Austin 3.

    Never engaged this mover company, after moving stuffs then said had to add extra money. Could had ask beforehand, really is a scam company. Engage at ur own risk .

    Response from the business

    Dear Customer, We are sorry to hear that you felt this way. We would like to clarify that any additional charges are not hidden charges. Our quotation and booking confirmation state that charges such as stairs/steps, long pushing distance, lift padding, additional trips, difficult access, or undeclared site conditions are not included unless specifically stated in writing. Additional charges are only raised when the actual moving condition differs from the information provided before the job. We understand this can be frustrating and will continue improving how we highlight these exclusions before moving day. — Panda Movers Team

  22. Tan Cheng P.

    Friendly customer service. Experience movers. 🙏

    Response from the business

    Thank you for the positive words 🙏 we look forward to serving you again!

  23. Muhd. Nazreen N.

    Fast, Efficient and flexible.

    Response from the business

    Thanks for your encouragement 🙏 it was our pleasure to assist!

  24. Farah A.

    Efficient, smooth, fast and careful with all my items! They came on time too! Highly recommended! Very professional :)

    Response from the business

    Thank you for the kind words 🙏 we’re glad the process was smooth ☺️

  25. Punctual and efficient, fuss free!!!

    Response from the business

    Thank you for the amazing feedback 🙏 we’re thrilled you had a smooth move ah ☺️

  26. Meenakshi M.

    Very good service and mover is very accommodating.

    Response from the business

    Thank you for your generous feedback. We’re delighted to know our team’s service and accommodating approach made your move a positive experience. Your recognition means a great deal to us, and we look forward to assisting you again whenever needed ☺️

  27. Nur Hafizah H.

    Fast and smooth transaction with no hassle. Very reliable and efficient, and the workers handled the furniture with great care and professionalism

    Response from the business

    Thank you for your thoughtful words 🙏 We are delighted to know the process felt seamless and that our team’s reliability, efficiency, and careful handling of your furniture left a positive impression. Your recognition is truly valued, and we look forward to serving you again ☺️

  28. R S.

    The movers were easy to book. They were on time and careful with my item. Thank you.

    Response from the business

    Thank you for sharing your experience 🙏 we’re happy everything went well☺️

  29. 萬宜澄

    Fast and efficient. Recommended

    Response from the business

    Your support means the world 🙏 Thank you for recommending us 🥰

  30. Sabrina J.

    I recently hired Panda movers to help me move a bulky armchair, and I couldn’t be more pleased with their service! From start to finish, they were professional, friendly, and efficient. Scheduling was a breeze, and the movers arrived on time, ready to work. They took great care not to damage the chair or my walls, and they made sure everything was securely placed. Overall, I highly recommend Panda mover if you need any moving assistance, no matter how big or small the job. The process was stress-free.

    Response from the business

    We truly appreciate your kind words. Knowing that our movers provided reliable service and handled your belongings with care is the highest compliment we could receive. Thank you so much🥰

  31. Hui ching T.

    Friendly and kind

    Response from the business

    Thank you for your kind words. We’re delighted to know our team’s friendliness and warmth made a positive impression. Your support is truly appreciated, and we look forward to serving you again 🙏

  32. Edward L.

    Second time using Panda movers, good service and pricing.

    Response from the business

    We appreciate your support 🙏 it was our pleasure to assist you. Hope to work with you again soon.

  33. Chan S.

    Movers came early and took great care of our belongings from start to end. Their rates are also very reasonable. Highly recommend if anyone is looking for mover services.

    Response from the business

    Thank you for your kind words! We’re glad you had a smooth experience and look forward to serving you again🙏

  34. Fazil T.

    Super terrible experience. Quote was confirmed, but on moving day they suddenly added extra charges, saying “long push” because they didn’t park at the proper loading area and didn’t want to pay the parking fees. Movers had no proper instructions and kept asking for more money for things already agreed. Very poor service, not recommended.

    Response from the business

    Dear Customer, Thank you for your feedback. We are sorry that the moving experience was frustrating. For transparency, long pushing distance is chargeable when the actual loading/unloading distance is beyond the normal access point, and this is stated in our quotation/booking terms. Charges may apply depending on site conditions, building access, parking restrictions, and loading bay availability. That said, we apologise if the communication from our team was not clear enough on the day. We will review this internally and improve how our movers and coordinators communicate on-site charges before proceeding. — Panda Movers Team

  35. Rahmat T.

    It’s been 10 days and 3 trips by them and I’m still missing few boxes. Calls and messages answered with standard reply. We are checking and will update. Returning my things from storage should have been a one day job. Multiple deliveries still ok. But missing boxes. Very unprofessional and very unhelpful calls and messages

  36. Lynda T.

    Arrived punctual and very fast and professional in their work . Highly recommended.

    Response from the business

    Appreciate your positive feedback, Lynda. It was our pleasure to assist you, and we’re happy everything went well. Hope to work with you again soon.

  37. Lum S.

    Used them last year and had a good experience so I engaged them again this year. To my horror, the first trip was 1.5 hours late, and second trip, 2 hours late for pick up and still counting. Never ever engaging this company again.

  38. cal

    there were 2 movers only to move 1 piano and 15 boxes, have not managed to check if items were delivered in good condition but hopefully it was..! movers were quite unfriendly though :’)

    Response from the business

    Thank you for sharing your feedback and for trusting us with your piano and boxes. We’re glad the delivery was completed, and we truly hope everything arrived in good condition. We’re sorry to hear our movers did not come across as friendly🙏 we’ll address this with the team to improve. Your comments are valuable to us, and we’ll strive to serve you better next time

  39. Jai Y.

    The staffs were both professional and friendly. They were on time and efficient with the moving. 100% recommend!

    Response from the business

    We truly appreciate your kind words. Knowing that our movers provided reliable service and handled your belongings with care is the highest compliment we could receive 🥰

  40. Anuar Sheik Al Attas M.

    Fast and effective Movers I ever hired.

    Response from the business

    Thank you for taking the time to share your experience. We’re pleased that our team’s efficiency and attention to detail helped make your move stress‑free 🙏

  41. Aishah S.

    Made a booking one week in advance to confirm the pick up and drop off location for 24th Oct at 5pm. At 5:15pm, upon my text to the coordinator via Whatsapp, I was informed that the mover was on the way. Waited till 6pm and still a no show. Called several times to the customer hotline and no one answer the call. Upon saying that I intend to cancel the booking after a long wait without any update — the mover called to say they needed another 15min. Told them that if they do not arrived within 15min I am keen on cancelling the move altogether as I am just appalled by their service. Less than 5min, the mover called again saying that they need additional 15min as their truck had suddenly stalled and that needed additional time to get it fixed. Excuse after excuses, I ultimately cancelled my request. Overall service, was terrible. Wouldn’t recommend it hence the 1 star. Would rate a zero star given a choice.

  42. Darren G.

    Worst experience moving ever. If you want a mover who’s always not on time and still speaks to you rudely please go ahead

  43. Richardchen W.

    Very punctual and professional movers.

    Response from the business

    Thanks for your encouragement 🙏 it was our pleasure to assist.

Something wrong on this listing? Corrections

← All movers
65
Panda Movers SingaporeHonestfix score 65 · Tampines
Was this page useful?