← All pest control
100
Honestfix
score

Ardent Pest Management Pte Ltd

Ardent Pest Management Pte. Ltd. · UEN 202426158D · since 2024

5.0 (26 Google reviews)Based in Jurong West

AI summary

Reviews are mostly about termites, cockroaches and wasp nests, and many name Timothy, who gives patient, knowledgeable advice, and technician Sharil. Customers describe sending photos of a door and getting a clear explanation of the termite type before anyone visited. Of 25 written reviews, 8 say it came quickly, 5 say the problem was fixed and 1 says they knew the price before work started. Its website says it takes urgent or emergency jobs, and it publishes a WhatsApp number. Send photos of the problem on WhatsApp to get started.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 25 written reviews of 26 on Google

Summary of reviews

Fixed the problem5 of 25 reviews · 20%
Came quickly8 of 25 reviews · 32%
Price known upfront1 of 25 reviews · 4%
Would use again4 of 25 reviews · 16%

Jobs customers mention

Cockroaches 4Termites 3Rodents 2Bed bugs 1General pest contract 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

25 written reviews to read

26 ratings on Google
25 reviews
  1. Martini K.

    Fast response and able to identify the problem. Very experienced. Timothy is very efficient and knowledgeable. Thank you Timothy.

  2. Great experience with Timothy! Had a consultation over the phone and he was very professional, patient and took much care to explain the situation and the steps to take forward. Highly recommended if you’re in need of assistance in this matter. Thank you for sharing your expertise! ✅

  3. Maimuna M.

    My daughter’s home in Sengkang was recently overrun with baby roaches. We called Ardent, and after an excellent first session, my daughter signed up for a 6-service package. By the third visit, the problem was completely under control!Our technician, Mohammad Shari, was an absolute expert. He educated us on how to identify different roaches and lizards, where they come from, and how to stop them from entering during different seasons. Thanks to his advice, we are much more vigilant, and our home is now completely pest-free. Huge thanks to Ardent and the team!

  4. Claire A.

    I completely echo the comments here. Big props to Timothy The sales person — he came to my house for a quick review at no cost and gave me good tips to prevent pests. His energy was friendly, professional, honest with zero upselling tactics / pressure which I absolutely hate. I’ve contacted some other pest companies and you felt they just wanted to push a package on you right away without considering if it helps your situation …. The visit was prompt and smooth. Overall the pricing is very reasonable. They only visited today so hopefully the pests won’t be back 🙏

  5. Hakim R.

    Thought I only had one wasp nest outside my window but Sharil helped to look around and found more nests. He was very helpful and knowledgeable in the matter.

  6. A client of mine recommended Ardent Pest. I spoke with Timothy regarding our recent termite infestation, and he was patient, honest, and extremely knowledgeable. He also understood the urgency of the situation and promptly arranged an inspection for the very next day. Sharil was assigned to inspect our premises, and he was equally impressive. He clearly explained the equipment he would be using and carried out a thorough and detailed inspection. He answered all our questions patiently, demonstrating both professionalism and strong expertise. He is truly an asset to the company. Overall, I highly recommend Ardent Pest for their excellent service. I will definitely be referring them to friends.

  7. gx L.

    I suspected that there is a termite issue with my main HDB door and contacted Ardent Pest Management. Timothy asked to share photos of my door with the suspected termite frass. After reviewing, he deduced that it is likely a termite issue and called to explain what kind of termite it is likely to be, how they likely enter and how long the termites might have been there. In comparison to the other pest control company which I had contacted previously, Timothy was patient, detailed and explained very clearly what is the best course of action for me to take. I highly recommend Ardent Pest Management to anyone seeking pest control advice.

  8. Clifford K.

    Very honest advice shared on removing the affected wardrobe instead of trying to salvage it. Shoutout to Timothy who attended to my query. It’s remarkable honesty, and they seem to have customers’ best interest. I applaud that and would recommend to friends who may face termite issues.

  9. Bernard C.

    I suspected that I might have a termite issue with my super single bed in the bedroom and contacted Ardent Pest Management. Mr Chan attended to my enquiry and took the time to carefully review and analyse the photos I shared with him. He was extremely knowledgeable and, more importantly, very kind and patient in explaining the situation. He clearly explained how termite problems can arise, the different types of termites, the available treatment options, and advised me on the most appropriate course of action for my situation. What I really appreciated was that there was no hard selling at all—his advice was honest, practical, and genuinely focused on helping rather than pushing unnecessary services. I truly appreciate his professionalism and integrity, and would highly recommend Ardent Pest Management to anyone seeking reliable and trustworthy pest control advice.

  10. Jurinah A.

    Service very very good cockroachs🪳 n babies cockroachs all dead

  11. Magdalene L.

    I had a great experience and wonderful time talking to Timothy from Ardent Pest Control with regards to pest infestation on my chest drawers. He was extremely knowledgeable, pleasant and patient taking time to explain and share his expertise to me. No pressure and no sales tactics at his end. Hard to come by for this type of free service. Strongly recommend for anyone who requires his service. Thumps up Timothy. 👍👍👍

  12. Eleanor A.

    Ardent pest management has helped to eliminate cockroach infestation in my vehicle with effective and targeted solution.

  13. Jac_T

    I contacted Timothy in the morning regarding a termite problem. He was very responsive and came by in the afternoon for a site assessment. After checking the affected area, he explained that the termites could be inside the wooden the wooden door and provide few options which best is to get the whole door replaced. Since it required a full replacement, I couldn’t proceed with his service. Still, Timothy was very helpful—he gave me useful tips on how to prevent future termite issues and didn’t charge anything for the visit. Really appreciated his honesty and professionalism. Highly recommended!

  14. Elinda L.

    I am giving my highest rating to Timothy. He heard of my drywood termites issue and spent time sharing solutions over the phone. He wasn't selfish at all and taught me simple tips to identify if termites came from my bed or parquet flooring. He is indeed a life saviour! I highly recommend anyone to look for him. Wishing him every success!

  15. Vinayak S.

    Mr. Chan at Ardent guided us sincerely for the termite infestation issue we faced. Thanks to his timely help and advice.

  16. Esther L.

    Thank you, Ardent Pest Control, for the great and prompt support throughout for our rat issue. I thank the team for great team work, communication and building trust and rapport with their clients. On the first visit, Timothy was informative and knowledgeable and was able to share tips and advice. Subsequently, we signed with Ardent, Shahril, the technician was careful in his work, and detailed, I like it that they have videos and photos and report to show us. Thank you team for the support so far, I hope we can eradicate the issue asap. Cheers!

  17. Nicole Chew (.

    Five ⭐️ for urgent service and Five ⭐️ for professional and took time to offer pest-proofing advice from Sharil.

  18. Steven L.

    Great customer service and advice from the sales.

  19. William Y.

    Very pleased to use Ardent pest management for recent treatment of dry wood termites. Appreciate Mr Md Sharil for his professional approach to our issue. Friendly and patience approach to the job. A satisfied customer from Jurong East.

  20. TL,DR - I highly recommend Ardent Pest Control should you, unfortunately, have issues with hateful pests. Fortunately, Ardent Pest Control can help! Highly recommended! The very long post: I was desperate. It was a tiring 3 weeks or so of handling pests and I couldn’t take it anymore as despite best efforts that we tried, the pests were persistent and harmed my loved ones. I cried a lot… never cried this much in a long while. I was past breaking point… gathering pieces of me to deal with the problem… it was a desperate time. I had contacted a few pest control companies (which I shan’t name) but they were quite dismal in their customer service and prices quoted were shockingly expensive! In another desperate attempt, I searched and contacted Ardent Pest Control and bless me - Timothy picked up my call even though it was a public holiday. I was surprised and relieved! He spoke to me at length and was so friendly, so comforting, so knowledgeable, so helpful, so empathetic… I’m a person who cannot bottle emotions up and I need to talk! I need answers to my questions. Timothy allowed me to talk at length and he provided kind responses to my questions. I was impressed by his patience and kindness. He was so pleasant and empathetic. He went out of his way to provide immediate assistance which I was and still am grateful for! He quoted a reasonable price and was clear and upfront! Technician, Sharil, was most accommodating. Again, as a talker, I needed to talk and ask questions! He allowed me to ask him questions and he was pleasant, helpful, knowledgeable and very patient! I appreciated greatly such compassion, support and empathy shown to me in the face of the situation that I was experiencing. After the first treatment, things looked up a little bit but there was still issues. Pests were still alive. Second treatment was prompt and Timothy and Sharil worked to suit our schedule too. They were very accommodating and understanding. Big thank you! Throughout, Timothy was most generous with his time and attention. He was responsive and supportive whenever I reached out to him with questions or to seek further help and clarification. He was so patient which I fully appreciated! He provided solutions to help solve the outstanding issue. Within the warranty period, as we were still (unfortunately) having issues… (so long drawn and exhausting… IKR) Timothy arranged third treatment and handy Sharil was once again helpful and thorough! Having done the third treatment, we are very hopeful that it’ll be a full stop to this horrid and hateful situation and that it’ll be behind us… and things will now be “rainbows and unicorns” from here on. 10+ great points: 1) responsive 2) accommodating 3) reliable 4) reasonable pricing 5) thorough service 6) supportive customer service 7) pleasant service 8) knowledgeable 9) empathetic and patient 10) professional and yet, approachable Ardent is lucky to have Timothy and Sharil and we, as customers, are fortunate to be served so well by such great staff. Kudos!

  21. Tana

    I had a fantastic experience with Ardent Pest! The salesperson, Timothy, I spoke to was extremely knowledgeable and patient, which really impressed me. Unlike other companies, there was no pressure at all, and I appreciated the honest and helpful advice. They took the time to explain the root cause of my termites infestation and even gave me practical tips on how to prevent future issues. Their professionalism and customer care were top-notch. I highly recommend Ardent Pest for anyone looking for a reliable and trustworthy pest control service! ⭐⭐⭐⭐⭐

  22. Charlie C.

    Will recommend to all my friends who require pest services. Thank you !

  23. Andy C.

    Called Ardent in as we had rat infestation that will not go away even with other pest control companies. By the 3rd week, there was no more rat sightings at all. Price was reasonable, service was great, and follow-up sessions were punctual. All sessions were recorded, with photos taken. Would highly recommend.

  24. Sue K.

    I would like to commend Ardent Pest Management for their excellent service. I found them extremely helpful and prompt in scheduling an appointment to address cockroach issues in our apartment. Timothy was polite, friendly, and very accommodating, and he promptly arranged for his technician, MD Sharil, to assist us. MD Sharil displayed a professional and courteous demeanor throughout, and he went above and beyond by informing us about potential dengue-carrying mosquitoes outside our window, advising us to contact NEA right away. He also shared practical tips to help keep our home free from unwanted pests. I would confidently recommend Ardent Pest Management to anyone in need of reliable pest control services."

  25. Chris L.

    Had a very last minute bed bug problem that came up a day before my flight overseas. They were able to arrange Sharil to drop by on the same day. Sharil was very professional and thorough with the work performed. Highly recommended!

Something wrong on this listing? Corrections

← All pest control
100
Ardent Pest Management Pte LtdHonestfix score 100 · Jurong West
Was this page useful?