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CWC Electrical Engineering Service
AI summary
Reviews name one electrician, Jacky, on most jobs: power trips, often after midnight, plus sockets, switches and some rewiring. Of 46 written reviews, 26 say the problem was fixed, 20 say he came quickly, 9 say they used the business again and 4 say they knew the price first. Expect first come, first served at busy times, so call early and ask for the price before he comes.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 46 written reviews of 73 on Google
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46 written reviews to read
- 5.0
Highly recommend Jacky for electrical works! Just collected keys for our 5-room BTO at Tengah and engaged him to settle our wiring and sockets. Jacky is super patient and professional. He didn’t just do the standard installation work; he actually took the time to share a lot of practical tips and household advice with us. He taught us how to maintain our home appliances properly so they don't spoil easily, and even gave us tips on how to troubleshoot DIY-style if anything goes wrong in the future, really very useful advice for us. Job was done very neatly and securely, price was reasonable, and no hidden costs. If you are looking for a reliable and honest electrician for your BTO, look for Jacky!
- 5.0
I am currently doing renovation and found CWC online while searching for LEW. Among all the companies that I enquired, Jacky is the online one who shared his LEW license number with me. The other companies go silent once I asked for the LEW license number. Not only that, I am totally confused when it comes to rewiring of a resale flat and Jacky patiently explained through WhatsApp the process, give suggestions and the number of days it takes for the job. During the site visit, Jacky was punctual and immediately surveyed the site and explained what he would do during the rewiring process. He has a great wealth of knowledge and shared what can be done, what cannot be done. He emphasised the importance of safety when it comes to electrical works. You'll definitely feel that you are in safe hands. Thank you Jacky, once again, for being such a reliable person to work with!
- 5.0
My ceiling fan and power socket were faulty, and I managed to engage CWC through the internet, just trying my luck. It turned out that Jacky, the licensed electrician, was professional and patient in identifying and resolving the issues. He also shared safety tips and advice on prolonging the lifespan of the power socket. The pricing was transparent, and communication regarding the schedule was clear. I’m glad I engaged CWC’s services
- 5.0
Jacky is very helpful with his detailed explanation. Appreciate it🙏🏻
- 5.0
My circuit board tripped at 2am, and Jacky from CWC was the only one who picked up my call. Even though he had another job lined up, he still agreed to come over and arrived as promised. He fixed the issue quickly and without any fuss. Really thankful for his help; CWC really does live up to their 24-hour emergency promise!
- 5.0
Endorsing Jacky for his transparency and professionalism. He is very skilled and provided sound advise to us. Everything was resolved within 20-30mins. Price is reasonable and Jacky is reliable. Recommend CWC. Thank you very much !
- 5.0
Excellent service by Jacky! He is extremely experienced, knowledgable and also a certified EMA Electrician. Prices are transparent, I sent him the photos of the switches that I needed to replace and the problem, he gave me a quote beforehand and if agreeable than they will head down to replace. Definitely recommend them if you ever need for electrical works for home or commercial.
- 5.0
6 star for CWC Jacky.. WhatsApp him at 403am reply 405am reach around 440am open up all the kitchen socket point to check the wire to find the problem and fixed the problem around 1 hour and the charges is reasonable so lucky that I found him
- 5.0
Mr Chong was a life saver. 2:45am on a Monday morning and he actually picked the phone up and arrived in 20 minutes. Groggy eyed that I was, he still explained the issue and managed to resolve it. Will definitely keep his number and go to him next time I have an issue
- 5.0
Prompt and professional. Very honest pricing
- 5.0
At 2:30am, my house was having a power trip, and the bathroom exhaust fan turned on but the switch was off. I was worried the switch might cause a fire, so I decided to call CWC Electrical. Jacky Chong, Director of CWC, reached my house for less than half an hour. He was helpful, professional and fixed my issue in less than half an hour. He also gave me some advice on safety precautions, and the charges were reasonable.👍
- 5.0
This is the first time I've engaged CWC Electrical Engineering. I'm glad I chose them for the replacement and addition of wall power socket. As I am busy at work, I used the Google chat to contact them. Jacky responded to me within the day. On the day of the repair, Jacky came on time. He quickly worked to replace and install the power sockets. He even explained to me which are the household appliances to look out for as they have a higher power consumption. The work was professionally done, and I will definitely engage them again.
- 5.0
Fast service, 24hr. Immediately fixed my blown circuit breaker on Sunday afternoon!
- 1.0
I truly regret attending to his call and plea to change my 1 star which I first gave him in January 2017 when he desperately pleaded to me to change my assessment and give him 5 stars. He promised that the next time I called he would promptly answer and at least attend to any query. Thus I changed it to 5 stars, taking pity on his apparent predicament which i thought was sincere. More than 1 year later, I did call him and alas it was lightning striking twice. No return of call till a couple of days later and that too when I had to chase him. Again he had the same default answer- A big army project to do! And that they stopped entertaining outcalls and small jobs. Yet they boast that no job is too small! Mr Jacky, you're a fake, and I believe perhaps you've pleaded with friends and staff to write in and give you the 5 star rating.... Because I tried and tested it another way and you were your same rude inefficient self. Please don't bother to respond to this or call me because I will respond and defend in kind. ** There was a response by the company today stating inaccurate statements made against me. 1. They claimed I used vulgarities. I can fully and surely assure you that and NEVER have and NEVER will and NEVER have used such dicey and terrible language in my life. I can go on record and assuredly say so. I can bring about witnesses to even prove my character due to the nature of my work. I have merely stated sincere and accurate facts and presented them. I have also saved text messages from January of 2017 detailing conversations with the company AND December 2018 detailing similar excuses as I mentioned. Jacky, please send me sound bites of your accusations of vulgar language. I may use strong demanding terms but within the laws deemed necessary. If you have accused me incorrectly and my character, then do please apologize. For me, when you disappoint me twice AFTER so much apparent positive feedback, the stakes are raised, don't you think? In both events, they were both the same excuses.
- 5.0
Thanks for coming down within 20min! The electrician is licensed and provided very professional service and advice. He cleared alls doubts we heard from unlicensed electricians. Also helped to double check that there’s no leakage and surging throughout the house
- 5.0
Super helpful and gives very good advice :)
- 5.0
Thank you Jackie for attending to our emergency electrical work! My house water heater had caught fire and although we managed to extinguish the fire, we were very afraid of any possible electrical issue that might cause the fire. SCDF recommended us to look for licensed Electrician to check the lines before we could switch on our power, we were finding high and low but couldn’t find one who is willing to take our case (esp since this is a fire incident already). Luckily, I managed to find Jackie who understand our position. Despite already fully booked, Jackie understand the urgency and came down to perform electrical check. Jackie is very professional and this is evidenced in his check, tools and conversation. He also provide his advice on future possible incident and how to take action in future. The pricing is also very transparent, and Jackie showed the basis for each charge. Truly grateful for Jackie help!
- 5.0
Jacky 👍👍👍👍👍
- 5.0
My place had a sudden electronical "pop" and power failure. Db box not responding . Called in for advice. They were honest and helpful. Told me I could ask town council for the matter. Need not require their services at this moment. Thank you so much .
- 5.0
CWC is truly professional, licensed LEW with the right equipment to do professional diagnosis to electrical problems at home. I'm very satisfied by engaging their service, as they give me a top notch assurance for quality of work. No regrets engaging them, and I do look forward to engage them again for two other projects. Now, I regained confidence in touching my circuit breaker.
- 5.0
Excellent Service. Very responsive during mid-night call and resolved my electrical issue instantly. Highly recommended. Very professional
- 1.0
Contacted Jacky/CWC 98587555 seeking help with power trip issues. No reply or acknowledgement. Seems like they are selective with their customers.
- 5.0
Jacky is very experienced. Solved my problem by opening multiple power point and do cable tracing to resolve the issue. Highly recommended!!!
- 5.0
My house had a circuit issues at 2am… and i contacted CWC for assistance and they were very prompt in answering my call. Mr. Jacky came over within 30 mins and manage to find the issue and everything was resolved immediately. He gave tips and advises along the way which i greatly appreciate! Humble, professional and honest company that charge reasonable price. thank you so much for helping us despite the wee hours 🙏🏻
- 5.0
Contacted Mr Jacky this morning about a power socket that stopped working which also caused the other 2 power points to stop functioning. Mr Jacky is very professional- he explained to us and guided us on what to check the circuit breaker and explain how to reset. He is very patient and clear in his explanations. Will definitely keep Mr Jacky as the main contact for all my electrical works in future !
- 5.0
My name is Alex, and while I usually do not write reviews, I decided to write a positive review for Mr Jacky from CWC, as he helped me greatly when my house suffered a power failure after midnight (on 25th July 2022). His response was fast, professional, and he also provided an detailed invoice after that. Price was reasonable compared to what another company quoted. This is my third time using CWC's services (first time for a melted socket from oven, and second time for wiring issue at light switch), and I genuinely endorse them. Thank you very much, Mr Jacky!
- 5.0
On eve of hari raya haji night, electricity suddenly all gone while cooking. Usual power trip reset with the circuit breaker box isn't working. Called 2 electrician company before hand but all no ppl. Luckily, able to engage with CWC. The electrician able to find the faults fast and replace the wiring. Approachable and transparent on the pricing. Thanks for the help!
- 5.0
Engaged the service from this company to do extension of wiring and installation of socket outlet in industrial unit. Initially, I contact Jacky through his phone number: 98587555. Jacky is Grade 8 Licensed Electrical Workers (LEW) and have 30 years experience in this field. He is very professional and possess very good workmanship as well as meet a tight deadline without sacrificing quality. When landlord's LEW came to do testing, he make sure that all the installation meet their requirements and turn on electricity smoothly. Their service is very reliable.
- 5.0
Exellent service, arrived in 20mins. House power tripped in the middle of the night. The whole house was in darkness. Called one electrician who never turn up after 2 hours. Called CWC at 01:30 and Jacky came in 20mins to fix everything. Highly recommended for anyone who needs urgent electricial service.
- 5.0
I engaged them for an electrical inspection at my home right after reno was completed. I was greeted by Jacky during the appointment. He was thorough in ensuring that my home is safe from any electrical disaster. He took the time to improve certain areas in my kitchen as well. He was also very knowledgeable. His passion is truly inspiring and he does not hold back sharing his knowledge. I highly recommend their service for your electrical needs with a peace of mind. They are licensed. And I like that their pricing is transparent.
- 1.0
Try to communicate and message them 3 days ago but got no response. Disappointed .. I not sure why there is so much good review when they don't really response to WhatsApp's message or call .
- 5.0
1/4/2022 house had a partial power failure at 1120PM, certain parts of the house didnt have power. called and he came down within 30mins, fixed and resolved by 1:30AM. replaced a few faulty power sockets as well. will recommend.
- 5.0
Came within 20 minutes and did an amazing job - highly recommended!!
- 5.0
On the 27th November Power trip at 230am. Gave a call and he reach within 30mins. After checking MCB was fried recommended to change the rest of the breakers too as it was more then 20 years old . Over all very happy with the work rendered . Highly Recommended A++
- 5.0
One of the few electrical service companies to have LEW-certified technicians. It is extremely important for your home consumer unit (also known as distribution board) to be serviced by a licensed electrical worker, as any defects, accidents or even deaths would be your legal responsibility if you allow maintenance to be performed by a non-licensed technician! A technician (LEW 7) called Jacky responded to our call for assistance at 11pm, and competently tested the insulation resistance of the DB for diagnosis. We had an appliance plug that exploded due to capacitor blowout, resulting in MCB and line circuit breaker trips. Jacky helped us restore power within minutes. We also found that the RCCB wasn responding to the test button trips, which made it very dangerous during lightning strikes. As we were using Hager supplied boards, it was coincidental that CWC also provided Hager switchgear equipment, which was directly compatible with our installation. Costs were reasonable for the hour of call and the equipment replacement.
- 5.0
It was such a great service rendered by Jacky. Called him today (public holiday - good friday), thank goodness he picked up. Talked to him, briefly explained the situation (power tripped, ELCB had issue), he explained to us over the phone and quoted us the price (prices were reasonable, considering it was an emergency call on a public holiday). Jacky reassured us it was a small issue and he would be able to come down in an hour to check and replace the RCCB for us. He also took time to explain the differences between China brand (current brand that hdb provides) and European brand and why it would be better to choose the latter. Jacky reached in about an hour+ and was practically drenched in sweat. He actually came over after attending to a call from a food establishment to fix their power. Thank u for attending to us even tho we are just a humble hdb unit. Our power tripped because of a power point socket my hubs was working on prior and Jacky helped us to fix back the socket out of goodwill and now, both our power point socket and ELCB are fixed. No hardselling, true to profession, provides splendid service and very friendly + genuine. 10/10 would recommend. Although they provide 24hrs service, but do note that it's on a first comes first serves basis and they may not be able to take up all the jobs if all their electricians are already working on someone's call.
- 5.0
Great service and honest cost evaluation. Highly recommended
- 5.0
Engaged Jackie due to a sudden electrical outage. Great service and professionalism by Jackie. Diagnosed the issue quickly. Rectified it as well. Transparent in his prices. No frills. Highly recommended.
- 5.0
Currently typing this while Jacky is still fiddling with our circuit breaker. Came home after a run to a completely black out house, flipping the circuit breaker didn’t work. Called in a panic after a very quick google review glance. Jacky’s personality is very soothing and comforting. Prices are transparent and in line with market rates. Very professional and friendly. In a market where scammers and overcharging are rampant, very happy to come across a gem. Very highly recommended. Thanks Jacky!
- 5.0
I called upon the services of Jacky today when there was a power trip at my mom's place. This is the 2nd time Jacky came to our rescue, the first being a few years ago. And as usual, he was very responsive, professional and friendly. 👍👍👍
- 5.0
We are in the midst of circuit breaker so it was stressful when an electrical problem wiped out electricity supply to half our house. Called CWC based on feedback from earlier reviews and it was definitely the right move. Jacky came, diagnosed the problem and explained clearly what he assessed had to be done. He went about changing parts in our electrical distribution box efficiently and his experience in handling such issues could clearly be observed. We had another electrical problem which needed moving of our in-built microwave and oven to access the area to be fixed and Jacky was totally obliging in also fixing that - even though it was a difficult job which he ended up drenched in perspiration after that. Throughout, Jacky was professional, friendly and reassuring. Thank you. Henceforth, CWC will be the go to party for all our electrical needs.
- 5.0
His name is Jacky. Called on Sunday night 840pm, due to short circuit, reached within stipulated time of 20min. Went out of the way to get rid of some ants/bee nests. Gave a clear breakdown of costs. Not pushy for non-necessary replacement services. Thank you! Location: Choa Chu Kang Ave 4. Slept soundly with a peace of mind.
- 5.0
Thank You to this Uncle who attended to my service on 12 Sept 2am where my electricity supply got cut off. He was efficient in work and arrived promptly in 30min as promised and provided good recommendations on which battery to purchase. He also ensured that the company does not scam customers' money and that the cost of service and products sold are of reasonable market price with good quality. Sorry i didnt get his name but please do give him some recognition thanku :-)
- 5.0
Came so fast out of hours! Fixed my problem with ease, clearly explained everything. Very very happy!!!
- 5.0
Yest late at night, our toilet light was faulty and tripped the circuit. Quickly went through the website to get Electricians to fix it and found Jacky, based on the good review by his customers. Jacky didn't disappoint us, he was very responsive and came within 50min, and it was already midnight. After rectified the problem, he fixed our lighting which was slightly complicated, in a very professional and responsible manner. He also explained clearly to us what caused the problem, and we can tell that he is really very knowledgeable. By then he was all sweaty fixing the lights because he had to go up and down several times from our apartment to his vehicle to get the correct spare parts, and he made sure that the problem is 100% resolved. We really have to thank Jacky for his professionalism and trust that he will do a good job. In the future regarding any lighting issues, we will definitely engage his service again.
- 5.0
Thanks a lot for providing us a great and professional electrical works. Me and my Wife had engaged few Electricians before but they just couldn’t solve our issues in fact we have spent even more on them from what their initial quote. Appreciate your explainations, and skills to Attack on real issue with a very reasonable and affordable price. Most importantly is you save our time and solve our issue once for all. This is a licensed electrician like you different from others. Once again, thank you and we will surely, highly recommend your services to others. Great job! Michael & Jessie
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