Hdbplumber Service SG

1. 5.0John L.11 May 2026

   Their plumbers & supervisor were very experienced & got my leakage problem resolved quickly & professionally. Incredibly efficient, delivered great service & arrived punctually. Thanks goodness we engaged them & extremely satisfied with the excellent quality provided.

   Response from the business

   Hi, John Lim Thanks for taking the time to share your positive experience. We truly appreciate it! Thank you

2. 1.0Alvin C.26 Jul 2025

   very poor customer service. simple enquiry on the service like how they charge for work. they reply" we charge by the dificculty of work " and hang up the call.WTH ?! i havent finish my question leh. lousy attitude. 🤧avoid this contractor guys.

   Response from the business

   Hello Alvin, thank your for your kind feedback, which let us know the weaknesses and shortcomings of the existing customer service staff. Maybe this is an unintentional mistake and misunderstanding, but I understand that nothing I say can make up for your dissatisfaction. I can only admit our mistake and sincerely apologize to you. We will continue to learn and improve ourselves. Thank you and sorry again!

3. 1.0Benjamin S.10 May 2025

   Scheduled for a on-site inspection which needs a charge of $50 fee before actual fixes to be done, that is fine since there's effort, manpower, travel cost to account for. What's unsatisfactory is the lack of courtesy to inform that the team is stuck in a prior job. Was supposed to receive them at 2pm but waited for 45minutes until I sent a message stating I want to cancel the job, then only did I receive a response. No remorse, no apologies, no customer service. I will look elsewhere for business that respect their customer's time.

   Response from the business

   Dear Benjamin, We sincerely apologize for the inconvenience caused during your recent experience with our scheduling. We understand how important your time is and regret any frustration this may have caused. Please be assured that we are taking steps to improve our communication and service to ensure this does not happen again in the future. Once again, we apologize for the inconvenience and appreciate you bringing this matter to our attention.

4. 5.0Wenger L.24 Oct 2024

   Thank you very much to Ricky! When I first engage him, his patience and explanation really enlightened me on how sanitary piping works. As a person who knows nothing on the sanitary works, Ricky have advise and updated me a lot of information. His very professional and on the ball person I would say. Knows his job well and carry out the works excellently. I would give a thumbs up for his excellent works. His professionalism really is tip top.真的非常专业，非常有耐心. 👍

   Response from the business

   Hi, Wenger. Thanks for taking the time to share your positive experience. We truly appreciate it!

5. 1.0Ms Q.17 Oct 2024

   Horrible terrible vegetable Don’t engage them if you want an honest plumber who is willing to do their job

   Response from the business

   Update: 21/10/2024 Dear Ms. Qian, we have read and valued your comment, as helpful suggestions can often assist ambitious individuals in making progress! Especially since your accusations are quite serious! However, we have reviewed our records and found no record of providing services to you. If there is, we strongly suggest you provide evidence of how our services deceived you. If true, our company is willing to seek justice for you and even offer appropriate compensation! Conversely, if we find this to be baseless malicious defamation and slander, we will take appropriate legal action to protect our reputation. Finally, we urge Ms. Qian to contact us by phone/message so that we can understand the true situation and sincerely resolve your issue! Thank you very much! ------------------------------------------------------------------------------------------------------------------ Hi Miss Qian, we have seen and we pay great attention to your comment because useful suggestions usually help motivated people make progress! Especially since your accusation is very serious! However, after searching our work records, we did not find any record of serving you. If there is any, we strongly suggest that you can prove how our service deceived you? If it is true, our company is willing to give you justice and even make corresponding compensation! Contrary, if we find that this is groundless malicious slander and defamation, We have to take corresponding legal actions to defend our reputation. Finally, we call on Miss Qian to contact us by phone so that we can understand the real situation so that we can sincerely solve the problem for you!

6. 5.0Tang Sin C.19 May 2024

   Fast response and professional service. Overall, happy with the job they did !

   Response from the business

   Hi, Tan. Thanks for taking the time to share your positive experience. We truly appreciate it!

7. 5.0Esther A.18 May 2024

   My sink was leaking crazily 🥲 Highly recommend this plumbing company! They were prompt, professional, and fixed our issue with ease. Great service and fair pricing.

   Response from the business

   Hi, Esther. Thanks for taking the time to share your positive experience. We truly appreciate it!

8. 5.0Jaane L.6 May 2024

   Outstanding plumber service! The plumber was punctual, knowledgeable, and provided a swift solution to our plumbing problem. Professionalism and expertise at its finest!

   Response from the business

   Hi, Jaane. We appreciate the kind words and are glad we could provide you with a positive experience!

9. 5.0David K.3 Apr 2024

   The service attitude is very good, and the professional explanation let me know which style is suitable.

   Response from the business

   Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience!

10. 1.0claire Y.22 Mar 2024

    Very bad customer service through WhatsApp. Only said onsite inspection $50 then only can quote. Ask to give a range of cost also cannot give at all. What if they quote me an unreasonable price and I should accept if already on site if not pay $50. Website said free consultation and provide quote which is fake. The customer service choose to ignore me when I ask question via WhatsApp. This kind of attitude sure will ignore you if you engage them with after-fix issue.

11. 5.0wai chun S.2 Mar 2024

    Good customer service and safety and stability have been achieved. Thank you for your cooperation and come back next time.

    Response from the business

    Hi Wai Chun Seng, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

12. 5.0Lee H.5 Feb 2024

    The best plumber service ever! Totally like their professional attitude in solving my plumber problems! They really act fast and the most important of course would be their services! Would call them again if needed!

    Response from the business

    Hi Lee Hong, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

13. 5.0Rick T.5 Feb 2024

    The best plumber service that i ever experienced since I'm here. Their worker really professional ! Fast act and solve my plumber problems within 15 minutes! I'm really appreciate it

    Response from the business

    Hi Rick Tan, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

14. 5.0Sebastian Ng Sebastian N.5 Feb 2024

    A superb professional services that i ever had! I had go through so many plumbers services around singapore n this really fulfilled nmy requirements! Really satisfied with their services

    Response from the business

    Hi Sebastian, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

15. 5.0Tan Yu H.3 Feb 2024

    It really provided a professional services! The worker are pro in solving my problems after my simple explanations! Will have a long term corporate with it!

    Response from the business

    Hi Tan, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

16. 5.0Adrian A.3 Feb 2024

    A prefect plumber service that i ever had! It provides 24/7 services and really solve my problems with quick act! It is really worthy!

    Response from the business

    Hi Adrian, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

17. 5.0Lao Thuy Mai K.31 Jan 2024

    Great, the problem I encountered was resolved quickly, and there were no "aftereffects." Good 👍

    Response from the business

    Hi Lao, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

18. 5.0Desmond L.25 Jan 2024

    A fantastic experience! I’m totally satisfied with the service~

    Response from the business

    Hi Desmond, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

19. 5.0Hew Weng K.25 Jan 2024

    Highly recommended! They handled everything very well and tried their best to meet all my needs. I'll definitely use their services again next time.

    Response from the business

    Hi Hew Weng Kwong, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

20. 5.0Ethan M.24 Jan 2024

    their installation was swift and efficient. The job was well done and I have not had any problems so far. The process was seamless and the customer service was phenomenal

    Response from the business

    Hi Ethan, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

21. 5.0Teckdren23 Jan 2024

    I highly recommend HDB Plumbing Services! A friend's recommendation led me to them, and I'm so grateful. From installation to on-time repairs, they fixed the pipes and ensured efficient drainage. Reliable and always ready to help. A true leader! The team resolved my plumbing issues quickly, efficiently, and seamlessly. Five-star service, living up to the recommendation!

    Response from the business

    Hi Teckdren, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

22. 5.0Zaccheus N.22 Jan 2024

    Had a choked pipe in my kitchen last night service was exceptional as it was during midnight I called to enquire and was surprised that it was 24/7 they arrived shortly and the plumber had explained to me why it had choked and it was a really pleasant experience. I could tell he had years of experience as he was able to find out what’s wrong with the pipe and was able to repair it in awhile. Would recommend 10/10

    Response from the business

    Hi Zaccheus, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

23. 5.0taymas20 Jan 2024

    HDB Plumber is a reliable, professional, and affordable plumbing service that I hired for my home. They installed new fixtures, repaired leaks and cracks, maintained my plumbing system, fixed damaged pipes, improved my drainage, and provided great customer service with 24/7 support. They were punctual, efficient, and courteous throughout the whole process. I would highly recommend them to anyone looking for a quality plumbing service. Thank you, HDB Plumber!

    Response from the business

    Hi Taymas, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

24. 5.0Charissa L.15 Jan 2024

    Had a pleasant experience with this company. Job was done well and efficiently, will definitely engage them again when needed.

    Response from the business

    Hi Charissa, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

25. 5.0tilt14 Jan 2024

    very efficient; was very fast in fixing leaking toilet pipe; showed up early and got the job done v quickly. pipe was well fixed and been very smooth would recommend for any piping services

    Response from the business

    Hi Tilt, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

26. 5.0paula G.10 Jan 2024

    Service was exceptional. The installation, maintenance, repair, fixing of pipes and drainage was done very meticulously. The customer service was great as well with 24/7 support. Definitely recommended :)

    Response from the business

    Hi Paula, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

27. 5.0Genevieve Lee Xin E.10 Jan 2024

    My first choice for plumbing requirements is HDB Plumber. Their proficiency is unparalleled, ranging from accurate installation to prompt and efficient maintenance. My house runs smoothly thanks to the preventive maintenance service, and their fast, round-the-clock customer care guarantees piece of mind. Strongly advised for thorough and trustworthy plumbing solutions!

    Response from the business

    Hi Genevieve, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

28. 5.0Chew Jun K.10 Jan 2024

    HDB plumbers offer comprehensive services, excelling in installation projects such as fitting new fixtures and piping systems with precision. In terms of repairs, these professionals swiftly identify and address issues, ensuring a quick resolution to leaks or malfunctions. Regular maintenance services are conducted diligently to prevent potential problems, extending the lifespan of plumbing systems. From fixing pipes to addressing drainage concerns, HDB plumbers demonstrate expertise in tackling a range of issues. Moreover, their commitment to great customer service includes 24/7 support, ensuring prompt assistance for any emergency plumbing needs. Moreover speaking from personal experience they take their job seriously and alws ensure that our piping systems is alws in tip top condition texting me regularly ensuring that.

    Response from the business

    Hi Jun Kai, We are very pleased to know that you were happy with our services. We would also like to thank you for using our team as your trusted plumbers.

29. 5.0凯婷KaiTing4 Jan 2024

    Prices are great and they were clear and concise in their analysis

    Response from the business

    Hi Kai Ting, thank you for a honest review. We appreciate your feedback back and are always striving to exceed our customers customers expectations. Looking forward to working with you again in the future.

30. 5.0Mr F.28 Dec 2023

    Recommended by my relative, plumber was friendly and easy going, fixed the problems as well

    Response from the business

    Hi Mr Fantastic, thank you for a honest review. We appreciate your feedback back and are always striving to exceed our customers customers expectations. Looking forward to working with you again in the future.

31. 5.0wenye28 Dec 2023

    Very friendly, knowledgeable and reliable.

    Response from the business

    Hi Wen Yeah, thank you for a honest review. We appreciate your feedback back and are always striving to exceed our customers customers expectations. Looking forward to working with you again in the future.

32. 5.0Raynard S.27 Dec 2023

    The service is very reliable. Haven't got any leaks ever since

    Response from the business

    Hi Raynard, thank you for a honest review. We appreciate your feedback back and are always striving to exceed our customers customers expectations. Looking forward to working with you again in the future.

33. 5.0Vanessa27 Dec 2023

    amazing service! very reliable team and friendly staff, thank you for helping my family out!

    Response from the business

    Hi Vanny, thank you for a honest review. We appreciate your feedback back and are always striving to exceed our customers customers expectations. Looking forward to working with you again in the future.

34. 5.0Jayden27 Dec 2023

    reliable plumbing services! workers were friendly and prices are reasonable! thx for ur service will definitely call for yall if needed next time :)

    Response from the business

    Hi Jayden, thank you for a honest review. We appreciate your feedback back and are always striving to exceed our customers customers expectations. Looking forward to working with you again in the future.

35. 5.0Soong Yong H.26 Dec 2023

    Customer service was amazing, they are very responsive and answers all of my questions. They are very reliable, would recommend for everyone!

    Response from the business

    Hi Yong Han, thank you for a honest review. We appreciate your feedback back and are always striving to exceed our customers customers expectations. Looking forward to working with you again in the future.

36. 5.0Li X.25 Dec 2023

    Very good customer service, helpful and reliable

    Response from the business

    Hi Xinyi, thank you for a honest review. We appreciate your feedback back and are always striving to exceed our customers customers expectations. Looking forward to working with you again in the future.

37. 5.0xinyi :.25 Dec 2023

    They are quick and reliable. Honest business.

    Response from the business

    Hi Xinyi, thank you for a honest review. We appreciate your feedback back and are always striving to exceed our customers customers expectations. Looking forward to working with you again in the future.

38. 5.0Jun K.24 Dec 2023

    Very reliable

    Response from the business

    Hi Jun Kit, Thank you for taking the time to leave us a review ! I am glad I could be helpful. I appreciate it !

39. 1.0Possess G.21 Dec 2023

    slow and bad

40. 1.0vigo21 Dec 2023

    bad service

41. 5.0Alyeef19 Dec 2023

    This plumber is very professional. Work is done quickly and neatly.

    Response from the business

    Thank you Alyeef, great to hear you were happy with our staff and service. We really appreciate the feedback.

42. 5.0Dayang Noor A.24 Sep 2023

    I had a positive experience with this plumber, from their quick response to their quality service

    Response from the business

    Thank you Dayang, great to hear you were happy with our staff and service. We really appreciate the feedback.

43. 5.0Kopiko A.24 Sep 2023

    The plumber's skill and dedication were evident in their work – a true professional

    Response from the business

    Thank you Kopiko, great to hear you were happy with our staff and service. We really appreciate the feedback.

44. 3.0emy G.24 Sep 2023

    I couldn't be more satisfied with the service provided by this plumber.

45. 5.0Atikah J.23 Sep 2023

    I was very surprised by the service of the plumber. He came very early and completed all his work in no time. I'm very satisfied and will repeteadly contact him again in future. tq

    Response from the business

    Thank you Ieqa, great to hear you were happy with our staff and service. We really appreciate the feedback.

46. 5.0Mahamad Luqman E.10 Sep 2023

    I appreciate the plumber's honest assessment and transparent pricing.

    Response from the business

    Thank you Mahamad, great to hear you were happy with our staff and service. We really appreciate the feedback.

47. 5.0Nur farisha Lo A.9 Sep 2023

    The plumber's expertise turned a plumbing nightmare into a manageable situation

48. 5.0Siti H.9 Sep 2023

    I trust this plumber completely with my plumbing needs – they never disappoint. Recommended

49. 5.0Dekna A.9 Sep 2023

    The plumber's courtesy and tidiness left a positive impression on me

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