score
Pentapest Pte Ltd
Pentapest Pte. Ltd. · UEN 201837308M · since 2018
AI summary
Customers describe termites, booklice, ants, cockroaches and even a snake, with Fadil named as the contact who answers calls and WhatsApp quickly. Customers also say the technicians explain each step and share useful information. Of 23 written reviews, 10 say the problem was fixed, 6 say they came quickly, 3 used the business again and 2 knew the price first. It is rated 4.8 out of 5 on Google, has been registered as a business in Singapore since 2018 and its website says it takes urgent or emergency jobs. Send a photo of the pest on WhatsApp to get started.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 23 written reviews of 24 on Google
Summary of reviews
Jobs customers mention
Based on the Honestfix algorithm — see how it works.
23 written reviews to read
- 5.0
Rosli was responsive and able to advice us accordingly on the treatment that were needed for our infestation on the phone. Fadhil and Zul were very detailed in their work and were transparent with every step and action they took while doing the treatment. They even started their "inspection" before the schedule timing. Truly impressive. Overall good experience. Highly recomended.
- 5.0
Sulaiman was amazing. Came on short notice for me, especially when I had returned from a long time of not being in my flat. Added baits, flushed completely and was very reassuring. Came back a few days after to add in more protection and better control. He was amazing, will definitely use regularly to flush out my flat.
- 5.0
sulaiman was very professional in his replies and clarifications as to how the treatments were going to be carried out. when i texted him again to tell him that i was still experiencing rashes from the dust mites, he even brought forward the day of follow up for me. the price is also affordable. his team also took time to explain the procedures and how to prevent further infestations. most of all i appreciated that they very prompt and clear in communications. thank you!
- 5.0
Had a cockroach infestation problem in my flat as I stay on the 3rd floor. I went to RFQ from many pest companies and pentapest was 20% lower than the rest but I decided to give it a try. Honestly, before they came, I was pessimistic that they wont do a good job and just anyhow spray cause they quote so much cheaper. But when they came, I was proven wrong. The 2 staff were professional and they did many things to sweep out all the cockroaches. They know exactly where the cockroaches are hiding and after they sprayed, about 50 adult cockroaches and more than 200baby cockroaches came out into the open and died instantly. Since that day, for 2 months already and the cockroach problems is totally gone!!! No sign of any at all already. Today they came to do the follow up bimonthly treatment and check. When they sprayed into the usual places and cracks, not a single cockroach appeared!! I believe it is totally gone! Very good service and 100% effective. I signed a 12 month contract with them and they will come every 2 mths
- 5.0
Fadil and his men at Pentapest provided professional, efficient and effective service. Pentapest truly delivers. I am very happy with their service. They make regular checks and are always punctual. After each check, they would write a report. At the last check, it was confirmed that my home has been rid of termites ☺️
- 5.0
Got a pest problem in bedroom. Since unsure if termites or bedbugs, took some pics. Google for information & came across Pentapest (which received consistent good reviews). Trying my luck, i WhatsApp Pentapest for advice. In <1hr, reply came with assurance that the pest is not what i thought! Instead it's booklice. Besides impressed by the speed to a normal enquiry, what amazes me was i was not even required to make an appointment before Customer Service told me what pest it is. Such level of high service is rare nowadays, in my opinion. Such positive attributes gave me confidence to engage this Company. I immediately made appointment & 2 Specialists came to attend to my unit next day. Both were helpful & professional. Activities were safely & neatly carried out. Advice was also given on how to prevent such pest. Based on the safety equipment used & the confidence in carrying out their work, I see the Company had invested well in her staff! Thank you again!
- 5.0
Both technicians Herman & Zaman were very zealous. They share a lot of information on booklice (which was what happened to my ceilings), general bugs and clothe moths with me. They were helpful and friendly. While waiting for the fumigation, they were kind enough to share aftercare tips and showed me pictures of different kinds of pests and preventive measures as well. All enquires were replied promptly by Fadil (manager) through what’s app and this help tremendously especially when I’m under stress dealing with this issue. It was a very pleasant experience with them & I can’t stress enough how helpful it is to have them deal with pest quickly and efficiently. Highly recommended & comes with 1 month warranty. Nicole Sembawang Close
- 1.0
Extremely disappointed with the bad customer service & unreliability of this Company. I decided to engage them after reading positive reviews. I was told to pay $120 nett for inspection & if there's termites, I specified through WhatsApp that I will go for $180 package which includes 1 inspection & 1 treatment. After receiving a copy of the service report, I return the company miss call & I told the contractor I will do a internet banking of $120 nett since there's no termites found as stated in the report but the contractor insist I pay $180 as he claimed that according my WhatsApp, I wanted the $180 package. I told him that I only wanted the $180 package if treatment is needed according to what is stated in my WhatsApp. After arguing over the phone for sometime, then he finally gave in. When I remitted the money to him, not a word of "thanks" was given.
- 5.0
The service technicians are very professional and provided a lot of information and advice. Very good and friendly customer service. Would highly recommend them if you have any pest issues.
- 5.0
perfect and a very professional service done by technician....will recommend this proactive service to friends and families.
- 5.0
Had a pest problem. Thought was a termite infestion. Just took a picture to show them, they determined it was a book lice issue. Came down 3hr later. Now no more problem
- 5.0
It is a fearful experience to encounter a snake. We tried to call 3 different companies and they are not available at that time. Pentapest arranged a technician to come down to help us catch the snake, and the waiting time was short. The snake hide inside the roller shutter hole and has difficulty to catch it, the technician patiently dismantle the side of the roller shuttle and managed to catch the snake. Overall the technician's service is really good. We highly recommend Pentapest!
- 5.0
Penta Pest has very effective solutions on pest issues. I booked one for company apartment, they arrived within 3 hrs and get the job done effectively. After 13 days, no sign of recurrence. Well done!
- 5.0
Very friendly service. Willingness to share knowledge and eradicated the problem promptly.
- 5.0
I had problems eradicating the ants in my flat for a few months. Googled and call Pentapest pest as it has relatively good reviews and most importantly Fadil was able answer my query when I called on a weekend evening. Fadil was very professional and reassuring. The ants were removed and there were no signs of them by the next day! They returned for a one week follow up and no ants!
- 5.0
Great work by Fadil and team! No more termites!
- 5.0
Thank you Pentapest in helping me to eradicate my termite problem. Good customer service, professional service technician and lastly very affordable rate. Highly recomended!
- 5.0
Fast and responsive service.
- 5.0
Great company to work with. ✌✌✌
- 5.0
👍👍👍👍👍
- 5.0
👍👍👍
- 5.0
,👍👍👍
- 5.0
👍👍👍👍
No reviews match this search. Try another keyword or clear the filters.
Something wrong on this listing? Corrections