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95
Honestfix
score

Shadetimes

4.6 (26 Google reviews)Based in Serangoon

AI summary

Customers know this as an awning installer, with retractable awnings, roof canopies and polycarbonate roofs, and Alvin named for helpful, honest advice. Reviews also describe on-time installation, quick responses and attention to detail. Of 21 written reviews, 4 used the business again, 3 say they knew the price before work started, 3 say the problem was fixed and 3 say the business came quickly. Google shows a 4.6 rating from 26 reviews, and it publishes a WhatsApp number. Send your space measurements on WhatsApp and ask Alvin for the price first.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 21 written reviews of 26 on Google

Summary of reviews

Fixed the problem3 of 21 reviews · 14%
Came quickly3 of 21 reviews · 14%
Price known upfront3 of 21 reviews · 14%
Would use again4 of 21 reviews · 19%

Based on the Honestfix algorithm — see how it works.

Customer reviews

21 written reviews to read

26 ratings on Google
21 reviews
  1. We are very happy with Shadetimes’ service and product. The sales representative was very professional and got the measurements perfectly. The polycarbonate roof was installed on time, and the end-product looks wonderful. Great job 👍🏻

  2. Kristine C.

    We have recently had an awning installed at our house and are delighted with the result. The team at shadetimes have been excellent to deal with throughout the process. They offered us a range of solutions to choose from and helped us select the best solution. The installation team were also excellent. I would highly recommend shadetimes to anyone.

  3. Kelvin

    I got to know Shadetimes through a friend’s recommendation. Their service was excellent, and the team was very knowledgeable. They took the time to understand my needs and provided suitable recommendations. In the end, I decided to install a retractable awning with them. They also placed great emphasis on safety, ensuring the installation was done properly and making sure there would not be any issues afterward.

    Response from the business

    Hi Kelvin, thank you so much for the wonderful review! We love hearing that a friend recommended us. Our team takes great pride in our product knowledge and ensuring every installation is completely safe and secure. Enjoy your new retractable awning, and thank you for choosing Shadetimes!

  4. Brenda W.

    I was a returned customer after 10 years when I last did my awnings. The reason of getting Shadetime to replace my awning was because of their products durability and their service. They uses a Spain mechanism which is stable and sturdy to withstand strong wind which my place will encounter from time to time. Marcus was readily to assit me in my concern and the installation team Krishna, Uzzol and Amin did a very good job. Especially Krishna, who thinks out of the box. He knew and understood our concern and needs and solved the tricky problem. My husband and I really appreciate his kind effort. Thank you again Shadetimes.

    Response from the business

    Hi Brenda Wong, thank you so much for returning to Shadetimes after 10 years! We are thrilled to hear that our awning products and Spain mechanism are still providing the stability and wind resistance you need. Marcus will be glad to hear he assisted you well, and Krishna, Uzzol, and Amin will be so happy with your compliments on their awning installation work. We truly appreciate your decade of trust in us!

  5. Maggie L.

    Excellent service from site quotation to completion of project! Kudos to ShadeTimes team for a job well done 👍🏻!

  6. Teo H.

    Beautiful, smooth, fast installation and good quality

  7. Andy T.

    Efficient service and quality work! I have repeatedly engaged them for my home works , strongly recommend.

  8. PL L.

    Gives good advice/recommendation in choice of product. After sales service is also quite prompt.

  9. Rachel C.

    I engaged Shadetimes through recommendation, and I am very impressed with their workmanship. Marcus was really professional and I’m impressed with his depth of knowledge and expertise. Any challenges that arose were handled with transparency and quick solutions. I highly recommend Shadetimes - Marcus for anyone looking to do awnings. Fyi I did the 'Latin Blinds'.

  10. Bike V.

    I engaged a company name Shadetimes Pte Ltd for some shades works last year 2024 December and got to know the sales person Mr Alvin Ong. Alvin present to me some of the products but honestly I didn't know much about those products at that point of time but I can see he is knowledgeable on what he does and price was reasonable too so we engaged him. The awnings were well installed and proper till today and we are so glad with the workmanship from this company and not only that, to my findings, Shadetimes Pte Ltd is the only company using original imported system from Spain compared to many are who are not. We are so fortunate to engaged a reliable company like Shadetimes and will not hesitate to introduce them to our neighbours and friends.

  11. Jess M.

    Good workmanship, on time installation, no delays. Thanks Alvin for quick response and honest quote.

  12. Tony Latimer, M.

    Whether rain or shine, there are always going to be moments when a little extra shade makes your home perfect. For quality of work, beautiful appearance of the finished product and promptness of service, Shadetimes score on all counts.

  13. Sam H.

    I had engaged Shadetimes to install roof canopies for my backyard & car porch. It was a very pleasant experience from start to finish. Alvin & his team has been very helpful, accommodating, and professional. I am very satisfied with their workmanship & quality of work. Thanks!

  14. Yeo Keng K.

    Good work from Alvin, Ken and their team. Very diligent attentive to details and responsive to my questions and requests. I am glad that I have selected Shadetimes.

  15. Alvin and Team are very professional and will go through extra miles to Ensure customer satisfaction. We are very happy with the awesome services rendered to us and will definitely recommend him to everybody! Two thumps up!

  16. Dennis T.

    Alvin was professional and friendly. He explains to us clearly and makes recommendations that best suits our needs and that fits in well with the house. The retractable awning and screens Shadetimes installed are of good quality.

  17. stylusyeo

    We want you to know that we are very pleased with the quality of service and product your company provides. We sincerely appreciate your responsiveness (Alvin) and the swift installation work by rest of the team. The motorised vertical drop system from Spain that you recommended to us looks and feels very robust unlike other system that we used before. We are glad that we have made the right decision. We look forward to doing business with you for years to come.

  18. Dwayne F.

    Alvin Ong and his team from shadetimes have done a remarkable job with my place. Installers are experienced and know spot on what they need to do. Alvin also gave me a good deal and his follow up service is very good i must say. Thank you shadetimes!

  19. Yo I.

    Once payment made. They won't bother with the leaking, very poor finish.

    Response from the business

    Hi Sony E3, thank you for your feedback. We are sincerely sorry to hear that you are facing leaking issues. To allow us to better understand the situation and rectify this situation, please kindly provide us your invoice number and your contact details. You may also reach out to us at sales@shadetimes.com

  20. Rexy B.

    I would like to share that Shadetimes is really unprofessional. I called for a sincere quotation to do a trellis for my roof terrace, only to be scorned by their salesperson. He rudely refused to quote or do measurements. When tested, he does not know the requirements of the authorities and insisted on drilling the trellis into the flooring despite it being against BCA standards. I am appalled when he insisted to drill, against all approved standards. Use them at your own risk.

    Response from the business

    Thank you for your feedback and we definitely appreciate it. We have always value our customer service as a top priority to foster long term relationships with our customers. Please do provide me your contact details so that I can understand more on the issue you faced and provide a better explanation. You may reach us as sales@shadetimes.com

  21. Alvin K.

    Thanks Shadetimes!

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ShadetimesHonestfix score 95 · Serangoon
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