score
Ultimo Cleaning Services
AI summary
Customers hire Ultimo mainly for mattress and sofa cleaning, with some carpet and curtain jobs, using industrial machines. Of 26 written reviews, 11 say the problem was fixed, 11 say they used the business again, 5 say it came quickly and 3 say they knew the price before work started. Several say its prices were well below other firms', with short-notice slots. Send a photo of any old stain first and ask what result to expect.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 26 written reviews of 32 on Google
Summary of reviews
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26 written reviews to read
- 5.0
Professional service and did it after midnight. No rush and clean
- 5.0
Super professional and friendly, did a very thorough job with curtain cleaning (on site option) and deep floor cleaning. They are definitely one of the best in the market price wise and service offered. Big thank you to Bobby and LG for their help!!!
- 5.0
I’ve tried a few cleaning company (same field) and this is the best so far. Service is good and yet affordable. Max and Daniel are very patient and sharp. They don’t cut back on cleaning hard to reach places! I have already recommended a few of my friends to try them out; you should too!
- 5.0
We contracted Ultimo to do a deep clean of our bathrooms and kitchen. Thank you to Bobby and LG for a thorough and professional service. Definitely now our first call for future cleaning work.
- 5.0
Excellent service and reasonable pricing across the market. Highly recommended!
- 5.0
Engaged them to clean the sofa and they came with not one but two industrial size machines. The technicians were so hard at work for more than an hour and the sofa looked as good as new. Price was also much more affordable than the market rate. Was also advised in future if we are engaging cleaning services to check if the machines used are those industrial ones and not home use handheld types.
- 3.0
The service is good but the cleaning does not meet the expectations. It looks the same before I cleaned it. The staff claimed that the bed material was an issue. Not sure how credible it is. However, the technician was serious in cleaning the stains so we gave him a snack to thank him.
- 5.0
This is the 2nd time (2022)we have used Ultimo (once before covid), and once again they did a terrific job. Both Evan and Faz did a great job on our 3&2seater fabric sofa , which now looks brand new and the super single mattress , which looked cleaner though they did say the stains could not be removed( we realised the material had aged). They are polite, punctual and very responsive to all queries. Will definitely call them again 😊 To update: we just got Ultimo to do our children’s s-single mattresses (2024), and not only was the quality maintained, service impeccable with knowledgeable staff, but at a much appreciated special promo price! Some of the aging stains could not be removed totally ( understandable as white fabrics can yellow with time), but the dirty water in the vacuum containers satisfied us that the mattresses got a good clean. Thanks Ultimo! Keep up the good work 🙏🏻
- 5.0
Prompt and efficient. Stark difference in the mattress condition. Worth it!
- 5.0
Well done cleaning on my car and chair ! Awesome job by Ultimo team
- 5.0
Have engaged Ultimo twice to do rug and sofa cleaning. They are always professional and thorough. Recommend them if you need furniture deep cleaning.
- 5.0
We engaged their services for mattress cleaning when we moved into our new place. The previous company that we had booked cancelled on us last minute and we found Ultimo Cleaning on google. Totally no regrets. Their service was top notch and my husband commented that they were very detailed in their cleaning and didn’t hurry just to get the job done. Will definitely engage their services again and recommend them to our friends and family..
- 5.0
Was lucky to earn a last minute slot after enquiring the night before. The 2 young technicians arrived on time and were extremely polite and pleasant. Cleaning of 2 mattress took around 45 mins and was fuss free. The nasty gunk that caused the water in the cleaning machine's tank to turn brownish was so satisfying to see. Both mattresses smell so nice and fresh and the guys gave tips on how to maintain our mattresses. The service fee is also reasonable and affordable. Would recommend their service.
- 5.0
Good services by their team .
- 5.0
excellent service. merticulous n throuogh clean! friendly n professional guys. highly recommended.... will def engage them again!
- 5.0
Superb service by the two young chaps (one of which is the boss). Arranging for an appointment was easy over messenger. They arrived on the dot of the arranged time. Both were extremely polite and were attentive of our concerns. Cleaning for a Queen size mattress costs only $108, which is about half the price quoted by other companies. Entire operation took about 45 mins.
- 5.0
I was looking to do a regular cleaning for my bed. I had used another company previously and contacted the same company again for quotation. However their reply over whatsapp was so short (one-word, the price). At the same time, I also contacted Ultimo Cleaning Services for a quotation. Ultimo quickly gave a full list of their prices and services. Don't need to guess, I went Ultimo. The 2 service crew who came over were friendly and did a good job of cleaning my bed. Of course there were some stains that couldn't be removed (but I already knew that previously) due to the type of bed. I would recommend Ultimo if you are looking to clean your bed.
- 5.0
Great service, the guys who did the cleaning were amazing. Very friendly and helpful, very detail in their cleaning process and advice how to maintain mattress in term of bed cover and topper. Thank you Ultimo
- 5.0
We engaged ultimo for our 5 YO sofa as we moved home recently. They sent a team but I wasn’t happy with the outcome from the 1st team. I made a complaint and the guys were so responsive. Without hesitation they sent us another team.. the outcome was fantastic! I admire the company’s service quality and prompt response. It is so rare to find a company that would not make excuses and ensure they help their clients till they are satisfied .. in addition, the team’s attitude on the ground was also polite.. i I highly highly recommend them to anyone that needs sofa/mattress shampoo and cleaning! All the best to Ultimo!
- 5.0
The guys doing the job are very professional and courteous. Job was down perfectly. I would definitely recommend this to others!
- 5.0
We had just moved into a fully furnished appartments with two mattresses (a king size and a std) the age t advised previous tenants did a deep clean, inc mattresses. I am a staunch clean freak - so I decided to undertake a deep clean on these items - including my pillows from home. I was shocked at what came out of the mattresses and even somewhat surprised at the pillows too. I honestly believe for sanity (health) & peace of mind it was the best decision - equally this team was sooooooooo easy to deal with, cost effective (vfm!) They we’re on time, on point, professional and collaborative. I couldn’t fault them if I tried! I would without hesitation use them for deep cleans etc again! Thanks team! Too job!
- 5.0
Prompt reply and service rendered. Engaged their cleaning on two mattresses and L-shaped sofa and carpet cleaning. As we do not have hot weather recently, our carpet are not able to dry totally and have a little bit more odour, the company arranged 2nd cleaning the very next day. Very responsive and helpful. Thumbs up on their service. Will engage them again and recommend to my neighbours. 😊
- 5.0
Cleaning is On Point. Cheap & fast response ! will engage them again if i need cleaning services.
- 5.0
The company has amazing staff that are polite and carry out their work professionally. Booking an appointment with them is hassle free and efficient. Would totally request for their services again!
- 5.0
The company has a good rep, workers were polite and the cleaning is on point, dust free. They were even kind enough to share tips on how to maintain the cleanliness. Would totally gave them a call if I need their service again.
- 5.0
Had an emergency with a queen mattress today and found them through google. They quoted half the price most companied were quoting, extremely responsive and came a few hours later. Did everything in 30mins and can see so much changes with the advices given. Totally recommended.
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