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WI Electrical Pte. Ltd.

4.9 (50 Google reviews)Based in Jurong East

AI summary

Reviews are mostly power trips and night-time blackouts, where Wilson often talks customers through checks over the phone, and a run of licence renewal reviews from 2021. Several say someone arrived within the hour or that night. Of 44 written reviews, 20 say the business came quickly, 13 say the problem was fixed and 2 say they knew the price before work started. Call first, since he may talk you through a fix that saves the visit.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 44 written reviews of 50 on Google

Summary of reviews

Fixed the problem13 of 44 reviews · 30%
Came quickly20 of 44 reviews · 45%
Price known upfront2 of 44 reviews · 5%
Would use again9 of 44 reviews · 20%

Jobs customers mention

Power trip repair 11Sockets and switches 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

44 written reviews to read

50 ratings on Google
44 reviews
  1. TGT

    Good quality service. attractive service charge. Keep it up!

  2. qiqi

    Good experience. Fast response, reasonable price. Skilful

  3. Samy C.

    Got an emergency power outage. Call them on Sun and their man rush to the house to help within 30mins. Problem fixed professionally with additional advise for precaution on water heater usage. Thanks and they have saved my day on the weekend!!

  4. Shan Yi C.

    Really really rude. They came and didn’t solve anything. Saw told “we can’t guarantee the power won’t trip again”

    Response from the business

    Dear Yi Chun We do not have any staff named Saw.

  5. Cheryl

    At first we thought was our centralised cooling system that had caused a circuit breaker trip. We contacted SP , Daikin and town council. They came down and checked but found nothing wrong .Today I contacted Mr Wilson and share the issue with him. He sent an experience electrician uncle called Mr Goh to our house within 30 minutes. He quickly diagnosed that the aircon wires were burnt and fixed the issue immediately. Honestly we are so thankful to him as this circuit breaker trip really caused us lot of inconvenience. Satisfied with the prompt response from Mr Wilson and Uncle Goh for his expertise.

  6. Chris M.

    Very honest and helpful. He guided us via phone and fixed our issue. He could have charged us but he didn't.

  7. Daniel C.

    A very experienced and honest electrician. He guided me to do a few checks to narrow down the problem over the phone and it was my washing machine and not electrical problem causing the power trip. I do not have to waste money and time having him come and I thank him for that. Will definitely call WI on my next electrical problem.

  8. gabriel L.

    I reached out to WI electrical with some questions and they offered their advice in a super quick and professional way. Really appreciate how they went out of their way to assist!

  9. Caleb K.

    We called Wilson at 9pm due to a power trip in our HDB flat. Unlike other electricians who would immediately provide a fee quote, he very kindly directed us to our electrical riser outside and patiently explained to us how we could try solving the issue without him coming down. Thank you Wilson for your helpfulness and kindness!

  10. Nugroho P.

    Very fast solution! Thank you very much :) My in-built cabinet microwave cannot turn on. The manufacturer only came several days after we reported and pointed out that it is the power point or cable that spoiled. I contacted Mr Wilson via whatsapp at the number in this google map. He quickly arranged his engineer to come and fix my problem within few hours! I should have contacted him few days ago :)

  11. GUNAWAN L.

    It is great service, is very useful advise, very professional :)

    Response from the business

    Thanks for the trust.good day

  12. My light (and fan) started flickering this morning with a burning smell and electricity sounds were coming from the switch. Called Wilson and he responded promptly. Jin came down on the same day helped to resolve the issue in minutes. Highly recommended!

    Response from the business

    Thanks Daphne. We appreciate your time for the review

  13. Ben Q.

    It was CNY day 5 midnight, heard a loud pop sound followed by a blackout and couldn't resolve it ourselves. Called Wilson and because of the festive period it was difficult to get people to come down so he directed us to the electrical riser outside followed by instructions to resolve the issue. Truly grateful for his kindness and pragmatism to offer help in a time that was difficult find some. Highly recommended and will definitely go back to him in future with other installation/electrical works!

    Response from the business

    Thanks for the review. Good day

  14. Christina T.

    Thank you so so much, Wilson!! For saving my life tonight, power trip and blackout suddenly at 12am++, and I tried to figure out myself but nothing happened. Thanks God, when I scrolling through Google and managed to find this shop which response so quickly and efficient to our call. Wilson guided me over the phone patiencely and the electric came back at the end 🙏🏻🥲 if not I will need to either pay a huge sum of money for overnight charges or survive the night with 2 cranky children in sweats. Highly recommended ❤

    Response from the business

    Thanks for the genuine review.

  15. Geraldine T.

    Experienced a blackout in the middle of the night and couldn't resolve it ourselves. Called Wilson after a no-show from another company for more than 1 hr. Wilson very quickly directed us to the electrical riser outside which solved our problem immediately. Very thankful to his honest and quick solution that not only helped us save money, but also solve our headache for the night. Will very gladly seek his help again for any future electrical issues because he is a genuine person who provides help when others really need it.

    Response from the business

    Thanks for the review. Good day

  16. Joanne Y.

    They are very professional, on time and good service, definitely will recommend to anyone!

    Response from the business

    Thanks. We appreciate your time for the review

  17. Wilson is so knowledgeable and professional, and super friendly to guide us on solving the tripping problem! Our usual electrician didnt even bother to pick up the phone. Highly recommended! Wilson, we will look for your help again! Cheers

    Response from the business

    Thanks for the review. Good day

  18. KC W.

    Called Wilson at night as my power tripped to my auto-gate, and the car was stuck inside. As he was still on site at another project, he sent Chin on the next day after my late night call, and Chin spent a good 3 hours tracing the cause of the leak and rectifying it. Really detailed and meticulous work in tracing the real problem. Instead of recommending an expensive quick fix of re-wiring the whole thing. Good value. Will recommend. Thanks

    Response from the business

    Hi Mr Wong. Thanks for kind review and taking your time to share your experience with us

  19. pseudonym

    I experienced a power fault, and was served by Wilson, who first tried to assist me free of charge over the phone. When we realised the issue was too serious, he came over with a fellow worker within an hour (despite it being a Sunday) and managed to solve the issue efficiently. Really honest with the pricing as well and delivered great service. Thank you so much! Highly recommended 👍🏻

    Response from the business

    Thanks you for your kind review

  20. Alison V.

    We had a power trip at around 1AM and was so desperate to call for electrical services. Wilson was the third one to pick up my call. I was glad that i did not engage with the first 2 guys as they have quoted me such a huge amount for a power trip issue. Wilson guided me on how to reset the breakers properly and even educate me if same thing happens again. He even goes the extra mile to video call me and guide me patiently. He is truly one of a kind guys out there. If you have any issues with your electricity, please do engage him. You will not break you bank and will save a lot. Thank you again and i hope this feedback will help your future customers.

    Response from the business

    Thanks. We appreciate your time for the review

  21. James T.

    My aircon isolator was spoiled at Saturday night. Whatsapp to them, as it's already night time and not allowed to drill, they came the next day (Sunday) to replace it for me with reasonable price. The uncle also helped to sweep the floor after drilling. Good service. Prompt and professional. Highly recommended.

    Response from the business

    Thanks for the review. Good day

  22. Hao J.

    I encountered multiple time power trip and decided to reach out to WI Electrical on 2nd January. I explain the power trip situation to Wilson over on Whatsapp. Despite his men not free to come over my area, he was very professional and kind to advise me on finding out which appliance is causing the fault. He speaks from experience and his instructions was very clear. A very honest and sincere chat, thanks Wilson! Highly recommend WI Electrical for anyone who needs their service.

  23. Aung P.

    I encountered power failure at home and I called  Wilson from WI ELECTRICAL PTE at mid night and he solved the problem on the call like champ. He is so professional and helpful . Thank you very much Wilson and WI ELECTRICAL PTE

  24. Raquel F.

    Wilson is efficient. Easy communication and fast installation. Highly recommend!

  25. Aaron O.

    My first experience in engaging WI Electrical was indeed a right decision. Wilson was very responsive and was very professional in his service. He was very patient in answering my queries and performed his services with a very cheerful attitude ( it was late at night when my room electrical fault happens). Punctual in his appointment and most importantly, instant response to customer's requirement. 👍👍👍

  26. Cherie F.

    We had a power failure at 11pm, tried everything we could but nothing worked. Called Wilson at 11.30pm and he was very responsive and even provided us with some tips to see if we can have the power restored without engaging him. He came down within 20mins when it didn't work. He spent 4hrs dismantling and checking everything to make sure that we won't have to go through a major overhaul of our electrical wiring. We were lucky he was very patient and insistent on finding the fault. He found the culprit finally - a half melted/ burnt-out cable that was totally hidden from view. Saved us from having to do any major works. Very blessed to have engaged him! Charges are reasonable and as quoted from the start, though he could have charged higher due to the time he spent, especially in the middle of the night. Highly recommend his professional service!

  27. my H.

    Superb service and prompt reply. Highly recommended!!

  28. zinmar A.

    Very friendly and reasonable pricing !

  29. Chua L.

    Reliable friendly and reasonable pricing. Will recommend if anyone needs their services.

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  30. Zhenyik H.

    I'm a contractor from LHJ Electrical Engineering, and we have engaged multiple LEW companies for our electrical services. Although WI Electrical Pte Ltd is quite costly, their services are top notch quality. What you pay is what you get, WI Electrical Pte Ltd produce the best quality work. A big thumbs up for LEW Wilson for his professional services. He is very responsive and assisted me throughout the whole procedures both effectively and efficiently. As a contractor, I am very satisfied with WI Electrical Pte Ltd and will continue to engage them for future services. Special thanks and respect for WI Electrical Pte Ltd – Wilson, the best LEW services in Singapore, this is definitely what we are looking for!

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  31. Ian T.

    My office caught on fire and needed emergency help. Thankfully, was able to contact WI Electrical and Wilson was a real saviour. Wilson is professional and easy to work with. Really accomodating and settle all the required works. Highly recommended!

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  32. Leslie C.

    Fast respond,renewal license good

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  33. Yun L.

    Excellent service. Highly recommended.

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  34. win S.

    Conpetitive price for electrical license renewal.

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  35. Pauz

    Competitive price, friendly and knowledgeable 👍🏻

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  36. Lingling C.

    Search LEW through Google and found wi electrical pte Ltd for electrical installation licence renewal. Wilson provide competitive price for licence renewal and most important no hidden cost. Gd luck young man.

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  37. vincent C.

    Superb and prompt reply. Fast renewal of Electrical licensing. Very patience, and always highlight and advise on electrical safety. Will recommend his service to others 👍🏻👍🏻

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  38. irene G.

    Very fast and responsive to my enquires, good service and most importantly value cost

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  39. Aaron H.

    Highly recommended Electrician.Boss Wilson of WI Electrical show his professionalism in skills and experience in getting renewal electrical licence every year.Very please with the service and quality of the work!

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  40. athens T.

    Installation service was fast and technician was very knowledgeable.

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  41. James L.

    Fast and responsive, highly reccomended. Had our yearly licence renewal, good knowledge and professional Lee QH

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  42. Wei Liang T.

    Quick and responsive in providing renewal of Electrical License service. Highly recommended.

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  43. serene K.

    Fast response for electrical licence renewal !

    Response from the business

    Thank you for your support!! We will keep up our good work :)

  44. dexter T.

    Engage them to do testing. Very knowledgeable. Hassle free work, coz he will settle all for you

    Response from the business

    Thank you for your support!! We will keep up our good work :)

Something wrong on this listing? Corrections

← All electricians
87
WI Electrical Pte. Ltd.Honestfix score 87 · Jurong East
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