Zen Sheng Air-Con & Fridge Services

1. 1.0Zhenwei N.7 Sep 2026

   Do not engage this guy! My fault for not reading up the review before hand. He said the fan spoiled and charge for changing the fan but the issue not resolved. End up i call samsung come and change they changed the whole panel cheaper than he change the fan!! DO NOT EVER USE them or u regret FOR LiFE!!!!

2. 1.0Chuck P.30 Aug 2026

   Facts; Repaired with him as recently as March 2026 spending $300. Spent a total of $580 with him over 2 years. Broke down again and his message was “transport charge $40, but never mind I come and check first” He came and checked and I decided not to proceed with the repair. Would not waive or even discount this transport charge.

3. 1.0Adam J.9 Mar 2026

   Avoid this guy. When call him down to check, very fast want to text and call me to ask when available to check. When ask him to come back, MIA until i have to call him. Only then tell me no parts. No initiative to tell got no parts. At first say definitely can get the part but then after that change story. My fault for not checking his rating on google first.

4. 1.0Andrew L.11 Jul 2025

   Never turn up during warranty period even after promise few times. Never trust him and not reliable at all.

5. 1.0Alex P.6 Feb 2025

   DO NOT USE THIS MAN! He replaced a faulty fan with the wrong size, and stuck it down with sticky tape. After the original repair, we brought him back 3 times over 3 months because the fan kept making a loud noise. On the final visit he decided to use a broken spanner to hammer it back into place. Thinking this was an usual method to fix something, I decided to open it to myself after it started making a louder noise than before. That's when I discovered the wrong size fan was secured with tape instead of being secured with screws properly. I made a temporary fix myself while we waited for Samsung to do a proper job.

6. 1.0Gwen G.29 Dec 2024

   Repairman, Peter is quick in informing me what is wrong with the fridge but ghosted when asked to rectify the problem. I was charged $220 (3 months warranty) for service and change of one fan. However, after 2 days it started buzzing. Took a video of the fridge buzzing from the inside and he said there was nothing wrong. Second time, I recorded another video on another day where the sound got even louder then he said ok to help fix so I gave him choices for the home visit, then there was no follow up response for a few days. Texted again and he said ok for the following day but did not turn up. Called and text but no response. This happened between 29th Nov to 7th Dec 2024. The address on Google Map is different from the website but the company names are the same - Zen Sheng. Another company called MSU (on FB) has same contact phone number listed on the Fridge Repair Sg/ Zen Sheng website. Be careful.

7. 1.0Osman S.5 Dec 2024

   Guy is a scammer. Quick to reply when engaged for his service and was charged $300 plus for it but never reply when it got spoilt again in just a few days. I suggest to others who got scammed by this guy to make a police report against him cos i definitely will.

8. 5.0Xiongkun F.1 Aug 2024

   Engaged Peter on 22 January 2024. He was amazing. Diagnosed the problem and fixed it easily, when the OEM customer service told me likely must buy new fridge already. His demeanour and attitude throughout was top notch. I'm so surprised to read all the recent negative reviews of Peter. Peter, if you do get to see this review, I hope all is well with you, and that nothing has happened recently that has led you to not be the Peter I know. If so, please do reach out and get some support, or even just a listening ear might help. God bless and jiayou!

9. 1.0Frederick L.21 Jun 2024

   Please avoid this man Peter at all cost. My own fault for not looking up his reviews first before engaging him to repair our fridge. Came very quickly during our first call and told us the problem about our fridge. Repaired done very quickly and was charged $220 with 3 months warranty. After 1 week, our fridge was not working again, called him and he say he will come down take a look. One week later, our fridge was not working AGAiN! This time round called him and his phone was off completely. Something is very very wrong

10. 2.0jac H.29 Apr 2024

    His demeanor was unpleasant, his explanations felt hurried and unconvincing. When seeking clarification, he resorted to yelling and showed signs of anger and frustration when faced with questions. Upon further inquiry, he abruptly left. It appears there may be an issue with anger management. second visit within the three-month warranty period.

11. 1.0Ashelly L.7 Apr 2024

    The technicianman Peter, he said warranty 3 month, but after repairing, same issue come again, when make appointment he just no show and when calles him, he get angry ask you do not call him so often then never show up

12. 1.0Kaustabh B.17 Feb 2024

    After servicing my fridge, he told me that there will be a 3 months warranty. The same problem returned after a week or so and he never returned my message or my calls. Try to stay away from such businesses .

13. 1.0Ryan L.19 Dec 2023

    Made appointment with Peter, did not turn up as “he is too busy” use at ur own risk

14. 1.0Joanne K.23 Aug 2023

    After servicing my fridge, he told me that there will be a 3 months warranty. So after he left a few hours later, my chiller light went off. I texted him to ask him to help me change it. He said he will do so when he pass by my place. He also said I can change it myself. I'm not a technician and how am I going to know how to change it. Today I text him again, but he did not reply. He's not very willing to help me change it even though there's a 3 months warranty. Bad after service. I will not recommend my friends to him for sure.

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