← All aircon servicing
100
Honestfix
score

Cool Aircon

5.0 (236 Google reviews)Based in Jurong East

AI summary

Reviews are mostly for general servicing, chemical washes, chemical overhauls and gas top-ups, with DJ named most often as a technician who diagnoses plainly and doesn't push extras. Of 43 written reviews, 11 say they used the business again, 11 say it came quickly, 10 say the problem was fixed and 4 say they knew the price before work started. Ask for the price of each item before the work begins, as reviewers say the technicians show the fault and ask before going ahead.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 43 written reviews of 236 on Google

Summary of reviews

Fixed the problem10 of 43 reviews · 23%
Came quickly11 of 43 reviews · 26%
Price known upfront4 of 43 reviews · 9%
Would use again11 of 43 reviews · 26%
Paid more than quoted1 of 43 reviews · 2%

Jobs customers mention

General servicing 9Chemical wash 4Chemical overhaul 4Gas top-up 4Repair 4

Based on the Honestfix algorithm — see how it works.

Customer reviews

43 written reviews to read

236 ratings on Google
43 reviews
  1. Mincui C.

    Both staff that came over were efficient and great at their job. They also provided detailed explanation on the cause, explained what they've done and things to look out for after the service

    Response from the business

    Thank you Mincui! Explaining what caused it and what to watch out for afterwards is part of the job, so it is good to hear that came across. See you at the next servicing 😊

  2. Gaming I.

    Good service, only did general service, my room cools faster than ever before.

    Response from the business

    Thanks for the kind words! Glad a general servicing was all it took to get the room cooling properly again. See you at the next one 😊

  3. Angeline H.

    We recently did a long-overdue overhaul cleaning, and maintenance of our aircon system (compressor, 2 indoor units, piping, etc.) with DJ and Ah Long. They arrived right on time and finished the job in about 1.5 hours without leaving a mess in our bathroom. After using the aircon for three straight days, we’ve noticed a major improvement in performance. While the service is a bit pricey, it’s well worth the money. DJ was never pushy and only gave us his honest recommendations on what actually needed to be done. We’ll definitely be using their services again!

    Response from the business

    Thank you Angeline for writing all of that out! We will pass it on to DJ and Ah Long. Noted on the price as well, that is fair, an overhaul is the more expensive option and we would rather only put it forward when the unit really needs it. Glad the bathroom survived, and that it is still running well three days on 😊

  4. Koh

    Friendly service man from Coolaircon who I engaged to clean n service my one unit aircon n outside condenser. Price is reasonable.

    Response from the business

    Thank you for the kind review! Glad the servicing and the condenser cleaning both went well. If there was something that would have made it a five, we would genuinely like to hear it, those are usually the things we cannot spot ourselves. Either way, thank you for having us 😊

  5. tong T.

    Very nice agent. The cleaning was good. Slept well the next two nights.

    Response from the business

    Thanks for the kind words! Sleeping better is the real test, so we are glad the cleaning made that much difference. See you at the next servicing 😊

  6. Yvonne L.

    First time engaged Cool Aircon after reading positive reviews. Told him the problem he was attentive to the details. Great service from Ah yiong!

    Response from the business

    Thank you Yvonne, and thank you for giving us a try! We will pass your kind words to Ah Yiong. Glad he listened to the problem properly before starting, that is how it should go 😊

  7. Eliza Trinity X.

    Good service for my 4 aircon.

    Response from the business

    Thank you Eliza! Glad the four units are running well, see you at the next servicing 😊

  8. James W.

    Very responsive business. Technician was punctual, diligent and professional. Price is reasonable if you service at least 3 units at the same time.

    Response from the business

    Thank you James! You have spotted how the pricing works, the per unit rate drops once there are a few units in the same visit, which is why we publish the whole table rather than one number. Glad the technician was on time and thorough, we will pass that on 👍

  9. icenight1986

    Was originally quoted at around $100 but in the end the bill turned out to be more than $900. We are not experts so we agreed to all the charges and believed in them, there were no before and after photos. Checked with my friends and they were shocked at such astronomical amount. The only saving grace is they are transparent in asking money (due to lack of my own knowledge), responsive and quick and the aircon works better.

    Response from the business

    Thank you for the feedback, and I am sorry the final bill ended up so far from the quote you were given. You are also right that we should have taken photos of what we found, so you could see it for yourself. We are looking into this job now. If you could email us at hello@coolaircon.sg with the date and the address, it would help us trace exactly what was done and what was charged, and we will come back to you once we have been through it.

  10. Ruiguang Edwin H.

    Excellent service. Service personnel came to clear the choke pipe. Managed to identify the problem area and remove the cement blockage. Saved money by engaging Cool aircon as another company wanted double the price for chemical wash that would not have resolved the problem.

    Response from the business

    Thank you Edwin for setting it out so clearly! A choked drain pipe and a dirty coil are two different problems, and a chemical wash would not have cleared cement out of the pipe. Finding the actual blockage is the cheaper fix and the one that lasts. See you at the next servicing 😊

  11. Yusuke

    more attentive and thorough than the previous company I used.

    Response from the business

    Thank you Yusuke! That is good to hear, we would rather take the extra time and do it properly. Hope to see you again for the next servicing 😊

  12. Xuezheng F.

    Fast and professional service

    Response from the business

    Thanks for the kind words! See you at the next aircon servicing 😊

  13. Jibrail I.

    The service was exceptional and of high-quality. Highly recommended.

    Response from the business

    Thank you Jibrail! Glad it was up to standard, and thank you for the recommendation. See you next time 😊

  14. Fair and honest company. Did not try to upsell unnecessary services, unlike some service providers you tend to read about. Will be a returning customer for regular AC servicing.

    Response from the business

    Thank you Marcian! We would rather tell you what actually needs doing, even when that turns out to be less than you expected. Looking forward to having you back for the regular servicing 😊

  15. muhammad Zahri J.

    Overall satisfied with the brother’s work, will definitely get this service next time! Will most probably get the chemical wash next time Didnt get to ask for the very nice brother’s name, but he did a really good job

    Response from the business

    Glad to hear it, thank you for the review! If you let us know the date, we can check who was at your place and pass your kind words on to him. Happy to do the chemical wash whenever you are ready for it 😊

  16. Ah Chai and Ah Yuan did a great job. Booking of appointment was seamless and fast.

    Response from the business

    Thank you for the kind review! We will pass your kind words to Ah Chai and Ah Yuan. Good to hear the booking was smooth as well, see you at the next servicing 😊

  17. Shirley C.

    Efficient appt booking. DJ is very factual in diagnosis and no hard selling. Also very careful with handling of hardware and shower area. Will book them again.

    Response from the business

    Thank you Shirley! DJ will be glad to hear that, he would rather tell you what he actually found than sell you something you do not need. Covering up the shower area is just part of the job, so thank you for noticing it. See you at the next servicing 😊

  18. Ong Ting Y.

    Fast response, professional work ethics, very clear communication on pricing, and my aircon that was mouldy became very clean like brand new after their chemical wash. Recommend!

    Response from the business

    Thank you for the recommendation! Mould is exactly what a chemical wash is for, so glad it came out looking like new. See you again for the next servicing! :)

  19. vmscan

    quick response, friendly, good service

    Response from the business

    Thanks for taking the time to review us! Glad we could get to you quickly, see you again :)

  20. Daryl H.

    The service is good and professional. My air-conditioning is cleaner after the service.

    Response from the business

    Thank you Daryl! Glad the units are cleaner after the servicing, see you again for the next one :)

  21. april D.

    Really impressed with the service from start to finish. The team was very professional, thorough, and efficient. They took the time to carefully inspect and check the aircon units, which gave me confidence that everything was properly looked after. There was also no hard selling—just honest, straightforward service and clear communication.

    Response from the business

    Thank you for the kind words! We would rather check the units properly and tell you what we find, than push for work that is not needed. Your review goes a long way in helping our business, hope to see you again! :)

  22. huay yen T.

    Ah Hua the technician is very efficient and knowledgeable. Pricing is reasonable for chemical wash and gas top- up.Will engage Coolaircon again for the next servicing.

    Response from the business

    Thank you for the review! We will pass your kind words to Ah Hwa, he will be happy to hear it. Glad the chemical wash and gas top-up sorted things out, see you again for the next servicing! :)

  23. sebastian T.

    Had a great experience with CoolAircon. The entire process, from arranging the appointment to the actual servicing, was smooth, prompt and punctual. The team was professional throughout, and I especially appreciated the transparent pricing with no hidden charges or unexpected fees. Service was carried out efficiently and professionally. Overall, a reliable and hassle-free experience. Would definitely recommend CoolAircon to anyone looking for aircon servicing!

    Response from the business

    Thank you Sebastian for the detailed review! Transparent pricing is something we hold to, so glad there were no surprises for you. Your recommendation goes a long way in helping our business, see you again for your next aircon servicing! :)

  24. Clarice W.

    Technicians were punctual, professional, polite and showed great patience in explaining the state of aircon. After diagnosis done, all options with prices are given for consideration to proceed with the repairs. This is honest and very rare as others would simply say it is not worth repairing. Thank you team of Cool Aircon, we will definitely return for your service.

    Response from the business

    Thank you Clarice! We would rather show you the options and the prices and let you decide, than tell you a unit is not worth repairing when it still is. Your review means a lot to us and helps our business, see you again! :)

  25. Lorraine L.

    Was planning to do cleaning services but their team spotted other issues why my air con isn't cool enough. They also taught me how to use my remote control because I've been setting at Luke cold temperature and causes a lot of condensation. Did a top is gas service which should keep my air con cold till I move out. Overall, I felt their service is sincere and approach is appropriate for what clients need.

    Response from the business

    Thank you Lorraine! We would rather find the real problem than just do a cleaning that would not fix it, so glad the gas top-up got it cold again. Hope the remote tip helps with the condensation too, and all the best for the move! :)

  26. Ahmad I.

    Good service and will provide feedback if need to change after checking.

    Response from the business

    Thank you Ahmad! Hope our advice helped, see you again :)

  27. efa Y.

    Great and efficient!!!

    Response from the business

    Thank you for the kind review! Glad we could get it done quickly for you, it helps our business a lot :)

  28. Yang W.

    Experienced technicians, Professional service, Patient explanation. Keep the rooms clean after the service. Thumb up!!

    Response from the business

    Thank you for the detailed review! Leaving the room the way we found it is part of the job, so it is good to hear you noticed. We will pass your kind words to the team, it helps our business a lot 😊

  29. Kai H.

    Great service from DJ and Ah Long! They were able to accommodate our booking on short notice, which we really appreciated. They were friendly, professional and took the time to explain and answer all our questions about our aircons. Really helpful and knowledgeable, and the servicing was done well. Thanks DJ and Ah Long for the great service! We will definitely engage Cool Aircon again and would recommend them to others.

    Response from the business

    Thank you Kai Hui for your kind words for DJ and Ah Long! They will really appreciate it. Hope to see you again soon for aircon servicing, and thank you for recommending us to others 😁

  30. Kushagra J.

    Absolutely professional and punctual air-conditioning service. The team was highly responsive, thorough, and completed the job efficiently with great attention to detail. Highly recommended for reliable and hassle-free AC servicing!

    Response from the business

    Thank you Kushagra for your detailed and kind review and recommendation! Hope to see you again for servicing! 😁

  31. Mohamed F.

    Professional, detailed and friendly. Managed to diagnose the issues and provide the right solution on the spot! Thank you!

    Response from the business

    Thank you for the kind review! It helps our business a lot 😁

  32. Fadly A.

    First time engaging this aircon company and I’m very pleased with the service. DJ, the technician, was professional, fast and efficient. No hard selling at all, which I really appreciated. The aircon is working perfectly after the servicing. Will definitely engage them again for a full chemical overhaul soon. Highly recommended! 👍👍👍

    Response from the business

    Thank you Fadly for such an amazing review! DJ will be very happy to read it too 😁 see you soon again for your aircon servicing!

  33. audrey O.

    Fast and helpful. Gave helpful advice.

    Response from the business

    Thank you for the kind review! Glad the advice was useful, we would rather explain what we are seeing than just get in and out. See you at the next servicing 😊

  34. Eugene Q.

    Very smooth service. Update on service man arrival timing on day itself. Quick and very thorough servicing. Components all sparkling clean. Transparent pricing. Will use them again

    Response from the business

    Thank you Eugene for your great review! Happy to have earned your trust as a loyal customer, hope to see you again for aircon servicing!

  35. sook L.

    Accommodate to last minute change of time slot. Friendly and efficient technician. Good experience

    Response from the business

    Thank you for the kind review! Hope to see you again for servicing soon 😁

  36. Dawn N.

    Normal cleaning is quick and clean. Chemical overhaul takes longer. My aircon is finally cold at 16degrees and not making loud noises. Top up gas and clean the outdoor compressor, as suggested by the crew. Will engage the team again in future.

    Response from the business

    Thank you for your kind review! It helps our business a lot! Enjoy your cool aircon and see you again for servicing next time! 😁

  37. Jamie H.

    Friendly and reliable service with no hard selling. Recommended!

    Response from the business

    Thank you Jamie for the kind review, it helps our aircon servicing business a lot!!

  38. cecilia O.

    Fast and reliable air con servicing. Reco by neighbor. Good tips given to us to conserve our air con unit.

    Response from the business

    Thank you Cecilia for your kind review, and also thank you neighbor! 😁 Your reviews and recommendations really help our business and make our technicians feel appreciated for the service they give!

  39. Edward G.

    Technician, Mr Yong, was very respectful and methodical. A STAR employee for the company.

    Response from the business

    Thank you Edward for the kind review, we will pass your kind words over to Ah Yong!

  40. Nizar Z.

    Making an appointment with them was a breeze over WhatsApp. Appointment was set within 2 days. They did the basic diagnostics and clarified charges before continuing with the service - which included general servicing, chemical wash, compressor cleaning, and then gas top-up. No fuss, no hassle - completed everything (4 units + external compressor) within 1-1.5h. solid work, strongly recommended.

    Response from the business

    Thank you Nizar for your very detailed review, it helps our business a lot! Sharing your experience with us helps other people trust our service, so we really appreciate it. Hope to see you again for your aircon servicing and maintenance! 😁

  41. Beauti F.

    The aircon units were cleaned well. He asked relevant questions and did accordingly. Just that im upset he forgot to close the toilet gully cover as im very afraid of creepy crawlies. Overall good.

    Response from the business

    Thank you for the 5 star review! Sorry about the toilet gully cover, we will remind our technicians to close it next time! 😅

  42. Xh

    Read the other good reviews and decided to try and did not disappoint. Whatsapp to ask some questions and arranged for appointment. Responsive and prices are transparent. If there are any additional works required, the Technician showed me the problems, gave advise and asked if I want to go ahead. Will find them again for next service.

    Response from the business

    Thank you for giving us a try after reading the reviews, and for the detailed write up! We always want customers to see the problem for themselves and decide, so glad that came across. Your review goes a long way in helping our business, see you at the next servicing! :)

  43. Chan J.

    Fast and clean.

    Response from the business

    Thank you Johnathan! Glad we could get it done fast and leave things clean, see you again for the next servicing :)

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← All aircon servicing
100
Cool AirconHonestfix score 100 · Jurong East
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