score
Cool-Aire Aircon Servicing
AI summary
Reviews are mostly for repairs and servicing, with David named for clear explanations, and regulars say they're not pushed into extras. Of 47 written reviews, 19 say they used the business again, 9 say the problem was fixed, 9 say the business came quickly and 1 says they knew the price before work started. For a fault, ask them to quote a fixed price for diagnosis first, as a recent review says they did.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 47 written reviews of 137 on Google
Summary of reviews
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47 written reviews to read
- 5.0
Out of the blue, my aircon lost power in the middle of the night. I searched around for quotations from various companies and was mainly given quotations of $40 to $100 just for checking on the issue, which woild be "waived should I take on their recommended service". I foolishly engaged one of these companies. One lone person came, pottered around my compressor, spoke a little on his phone, and then told me they couldn't identify the issue (!) or offer a solution (!) and I still had to pay the full price for checking (!) Most of the aircon companies gave similar quotes and/or could not give a me a clear direction on what exactly they would do, and how much it would cost. I was in disillusionment regarding the aircon repair companies in Singapore, until I chanced upon Cool-Aire via my dad's google searching prowesses. I decided to engage them because they went straight to the meat of the problem, which is that a pressure test would be done and they quoted a fixed priced for this. I also must say that the price they quoted was a lot more reasonable than what I have been quoted by other companies. The guys from Cool-Aire came in a team of 4 and went straight to work, led by someone who communicated the issues clearly and effectively, was knowledgable and gave us proper advice on the fix. Long story short, have had a very bad experience with many other aircon companies and am truly relieved and impressed by the professionalism shown by this company, and their reasonable price point. Highly recommend!!!
- 5.0
In summary: Fairly priced knowledgable spot on service every time. Long version: - I switched to them after issues with other Aircon firms, one told me they couldn't service a ceiling build in units, one reassembled the unit incorrectly and it started leaking and then the next one tried to charge me to replace the cooling of a unit at a high price, twice. After that I send them home and looked for the best rated ac firm I could find. Cool Aircon. I asked them if anything was wrong with the cooling and they said everything was perfectly fine. Have been using them for 3 years since. - can usually book appointment within 2-5 days heads-up on WhatsApp - they are fast and very professional, addressed any problems I saw (noisy ac) without charge - charges are fair, was always 90 for 3 unit ac for me - and here is the kicker the staff is super friendly and fixed a few completely unrelated issues in my apartment, like a loose door handle 😄
- 5.0
Cool-aire has done it again yesterday 20 Jan 2026. Awesome service for chemical overhaul and vane motor replacement. 13 year old Air con is like brand new now. David was as usual prompt in his troubleshooting and timely arrangements for the service needed. Thank you very much David. Mr Leong was the sole technician yesterday. He not only did his job but went the extra mile to show great handling with care. He replaced a newspaper covered hosing with new hosing and cut to proper length. I never saw this done before. The most important thing is that he did not complain about the state of the unit. He just went ahead to make it like brand new. Am lost for words. Thank you very much Mr Leong for a job well done yesterday.
- 5.0
The team was professional, efficient and thorough throughout the service. They were easy to talk to and able to answer any questions we had. Would definitely reach out to them again when needed, highly recommended
- 5.0
Been using them for many years. Service is excellent, communication is fast and good, pricing is fair. No stress at all. Totally recommend them.
- 5.0
good services
- 5.0
Just did a chemical overhaul due to pipe choke. Quick and professional service. Give 1 month warranty
- 5.0
David was professional, fast and friendly guy for servicing my portable aircon.
- 5.0
I have been using them for past few years. I like that they are not pushy with their sales, reasonable priced and they do a good job in servicing my aircon. Thanks
- 5.0
The entire process is smooth and efficient. I was facing aircon leaking issue and they were able to identify and help rectify the problem. Overall, it was a pleasant and mess-free experience!
- 5.0
The technician is very helpful and servicing is quick. Best of all they leave the place clean after servicing.
- 5.0
David was recommended by my cousin. He came over gave his honest diagnosis. Clearly explained the problem and what his recommendation was. We proceeded with the work and everything went smoothly. Recommended.
- 5.0
David is very detailed in explanation on the process and gave sound advice to us on what we have to do. Service was efficient and both staff are friendly
- 5.0
I have used their services for several years and I am pleased with the results. The team is responsive to requests and is always happy to explain the work that need to be done.
- 5.0
The worker is very friendly and professional.
- 5.0
excellent service, performance, and speed.
- 5.0
Engaged for general cleaning and chemical overhaul. Reliable and good service. Highly recommended!
- 5.0
Engaged the team with servicing my aircon units. They consistently provide great service throughout.
- 5.0
Very good service and provide additional good acknowledge of aircon
- 5.0
Great service! Has been using their service since 3 yrs ago. Recommended!
- 5.0
Helpful and shared information about Aircon issues. Tested working after cleaning and servicing.
- 5.0
Thorough inspection and great explanation!
- 5.0
Excellent service, highly recommended!
- 5.0
Very quick & fast process. Easy-going and nice to chat with. Very happy with the results and process :)
- 5.0
Fast and prompt service!!
- 5.0
Smart people. Came in did the job well.
- 2.0
Not that good, the aircon did get cold but it wasn't that cold and somehow my mothers room aircon got warmer after the servicing, the worker attitude was also not good, the way he was speaking was rude, overall the experience wasn't that good.
- 5.0
Coolaire services is fantastic. I’ve been engaging their services for years.
- 5.0
Very supportive and good crew of service staff. Knowledgeable and have been using their services for past 4 years.
- 5.0
David’s is efficient in servicing and gave good advice about the air con.
- 5.0
Date: 26 NOV 24. Work: Replace Aircon - 4 units over 2 floors. Very pleased with the quality of the work done & the professionalism of the team. Special mention to Chris & Cheong, for their attention to details. Also the other young boy (don't know his name) who helped me fix my led ceiling light so willingly. when asked. Job well done! Thank you. 👍
- 4.0
Service guy Wei is very friendly and able to complete the servicing efficiently.
- 5.0
I am glad to select this company for my aircon servicing. It was a sudden request due to leaking, and they are prompt on their response and made it on the day itself to come over for the services. The technician Way recommended the type of service we needed and explained clearly what he is going to do prior to each service. They are highly skilled and knew what they were doing. Written invoice is issued. Competitive pricing. Overall happy with the service. I will definitely request for their service again.
- 5.0
Good service and on time. Has always been engaging them for air con service.
- 5.0
Great experience. My aircon servicing is always done by them. Easy to arrange appointmemts and they are always punctual or earlier. I will definitely recommend them!
- 5.0
I only use them, best in town!
- 5.0
Awesome service recommended!
- 5.0
My trusted go-to aircon company. Great job everytime. Always give great advices for aircon maintenance, repair & parts replacement. Not pushy for sales which is what I like. Always try their best to squeeze in time slot for urgent cases. Recommending them to everyone. 😉
- 5.0
Been using their service every few months for over a year now and very pleased. Fast response, efficient and gets the job done well.
- 5.0
Efficient and professional. Highly recommend
- 5.0
Great service, fast and efficient! They will explain all the steps and shows clearly what they do!
- 5.0
Service is good and give good advice.
- 5.0
Excellent service. I’ve been using them for years and I’ve never had any issues. They provide recommendations on services that I need and are never pushy or trying to sell me things I don’t need. I’ve been very happy with their service and reasonable prices. I would highly recommend to others.
- 5.0
e staff is very prompt on time, offer profesdional advice & good service... verr responsible. Will recommend to anyone who needs aircon service.
- 5.0
Good service. Worth of money.
- 5.0
Good service. Have been engaging them for serveral years :)
- 5.0
Excellent, efficient and good value for money. I have been a customer for many years, they don't upsell requirements and g8ve honest genuine advice.
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