score
E-Tech Building Services
E-Tech Building Services Pte. Ltd. · UEN 201115355H · since 2011
AI summary
Reviews mention aircon servicing, gas top-ups, installation and repairs. Technicians are described as professional and polite, quick to identify problems, and able to cover plumbing and electrical work too. Reviewers also mention buying Samaire fans and parts there. It has been registered as a business in Singapore since 2011 and its website says it takes urgent jobs. Tell them the brand and model of your aircon when you get in touch.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 17 written reviews of 37 on Google
Summary of reviews
Jobs customers mention
Based on the Honestfix algorithm — see how it works.
17 written reviews to read
- 5.0
Their technicians are very professional and polite. They are able to quickly and accurately identify problems and provide effective solutions. The company not only handles air conditioning services, but can also solve plumbing and electrical issues. I am very satisfied with their service and would highly recommend them.
- 1.0
E-Tech Aircon provided the worst service I’ve ever experienced. My aircon compressor stopped working just a few hours after use, all other functions seemed fine. I had topped up the gas only two months earlier, so I contacted E-Tech for help. Their engineer came but was on the phone most of the time. He rushed through the job and topped up the gas too quickly, which caused a major leak. After he told me the whole unit broken and asked me to sign. They quickly left. I reached out to their manager, who immediately put all blames on our aircon. He later sent me a quotation for a replacement—which turned out to be much higher priced compare with quotes from other providers. The manager was also very difficult to communicate with, and only gave way when I mentioned taking the matter to CASE. In the end, we were so frustrated that we contacted Daikin directly and had the entire unit replaced at a much more reasonable price. Our condo’s property management has already removed E-Tech Aircon from the residents’ contact list due to their poor Google reviews and our experience just confirmed why. Not recommended at all.
- 1.0
0 Stars If Possible – Avoid Etech Aircon at All Costs! I found Etech Aircon through a referral and chose them because they were cheaper than big brands like Harvey Norman—big mistake! Cheap price means terrible service and endless frustration. 1st Installation – Late and Unprofessional - They were late for the initial site visit and quoted a high price. I had to negotiate multiple times over voice calls with the office. - Finally agreed on a price, but on installation day, they showed up more than 2 hours late. The work only finished at 11 PM—no apology, no professionalism, just an exhausting experience. - Within 1 month, the aircon had issues. Their technician Vincent came and dismissed it. - 3 months later, another problem—they tried to charge me a $50 consultation fee even though the aircon was still under warranty! Only after calling the office did they confirm it should be free. Are they trying to scam customers? Moving House – A Complete Disaster - I informed them 3 weeks in advance that I needed to relocate the aircon. I specifically emphasized not to be late and booked a 9 AM appointment. - They assured me no need for a prior site visit—everything could be done in one day. Huge red flag, but I trusted them. 1 Day Before Appointment: - Suddenly called to say "car spoil" and could only come at 12 PM instead of 9 AM. Actual Moving Day: - Arrived at 1:30 PM—again, no apology! - While dismantling, their staff broke my ceramic item and nearly damaged my fan wiring—and acted like nothing happened! No responsibility at all. - The tear-down should’ve taken 40 minutes but dragged on for 3 hours because they kept disappearing, claiming to buy materials—twice! Each time they came back empty-handed. Were they taking smoke breaks or going for lunch? Where is the accountability??? - When I raised concerns with the office, they simply said "okay, will tell boss" and ignored me! No follow-up, no apology! Installation at New House – Even Worse - Because of their delays, they only reached the new place at 5+ PM and then refused to install, claiming it was too late and they didn’t have materials. - I booked this appointment 3 weeks in advance. How are you still unprepared??? - Worse, they left my old house with open holes in the wall, saying they’d buy materials to fix them. Then they came back and said "sold out"—multiple times! Excuses after excuses! Final Installation – Another Nightmare - Rescheduled for another day at 3 PM, but guess what? They came at 5 PM instead! - Installation dragged on until 11 PM AGAIN—with ugly, rough piping work. - At 12 AM, the aircon started leaking tons of water. Technician had to stay and "fix" it—while we had work the next day! End Result? Faulty Aircon That Blows Hot Air - The following week, I went to check my new place—the aircon was blowing hot air! - Called their office—technician Vincent and office staff YC went MIA. No response, no accountability, no follow-up. - Looking at other reviews, I realize I am not the only one with this experience. Conclusion Every appointment was late by at least 2 hours, and the service was filled with excuses, carelessness, and zero professionalism. They wasted my time, broke my items, and delivered a faulty aircon. Do yourself a favor—AVOID ETECH AIRCON. They are unreliable, irresponsible, and do not care about customers. If you value your time, money, and sanity, go somewhere else!
- 1.0
Rubbish company. Never punctual and always coming with excuses. All the reviews appears to be true. Should have looked up the review first before engaging them. Subpar quality and servicing of aircon. Aircon appears to be in a worst state than before. Should have trusted my instinct and not go with them after waiting for hours for first appointment. Tried to give them another chance to resolve the issue and waited for hours again. Seems like a persistent issue with the company and people. Save your headache of dealing with them and go somewhere else.
- 5.0
Good company
- 1.0
I have been a loyal customer of Etech Aircon Company for the past couple of years, but my recent experience has been extremely disappointing. Despite never missing a scheduled maintenance visit, my air conditioner is now in a worse state than before. The quality of the maintenance service during the latest visit was subpar. The technicians did not seem thorough, and my aircon's performance has significantly declined since their visit. I expected much more from a company that I have trusted for so long, especially given the premium package I purchased. When I reached out to express my concerns and request a refund, the response was far from satisfactory. There was a lack of sincerity in their service recovery, and they have continually stalled my refund process. Despite multiple follow-ups, including a clear message asking for a resolution, I have yet to receive any meaningful response or my refund. To make matters worse, I engaged another aircon company for a second opinion, and they informed me that the rust buildup in my unit was due to improper maintenance. This confirms my suspicions that Etech Aircon Company did not provide the quality service they promised. This experience has been incredibly frustrating and disappointing. I am compelled to leave this review to inform potential customers about the poor service and lack of accountability I encountered. I hope my experience serves as a cautionary tale for others considering Etech Aircon Company.
- 4.0
Good company
- 1.0
cheap but bad service
- 1.0
Review as a tenant staying in rented apartment. Etech aircon servicing was engaged by the property agent because one of the aircon was not cold at all. First appointment, failed to turn up. When they came to fix one of the aircon that was not cold. They just do a quick one and go. When I say it is still not cold, they then proceed to check coolant and do a deeper clean on the unit. All the while, pulling the face and not telling you what’s checked or done. You ask them something, just keep quiet. They just want to pull a quick one and hope you acknowledge the job. Crappy service and attitude. Their attitude start to change and start asking my questions only when I refuse to endorse the service done. If I can will give 0 stars, don’t deserve even one. Do you notice all their 5 stars reviews have practically no comments, huh I wonder.
- 5.0
Good working condition
- 1.0
Very poor services never punctual
- 1.0
Very POOR service, make 5 visits to rectify problems, perpetually late 2 - 3hours for booked appointments. Not professional, and overpriced.
- 1.0
Very POOR customer service.Waited for 4-5hrs as they keep moving the timing for the first aircon servicing appointment and last minute they cancelled the booking ‘coz they cannot make it. During the second appointment booked still for the first aircon servicing waited for 2-3hrs again,and they won’t bother to update you if they will be late or what. When they arrived in our house and I was not there since they are late already for 2hrs,their staff waited only for 20mins even we told them we will be back in awhile but they left.🤷🏻♀️ When we called them if they will be back the answer was “don’t know how”. Very funny is it? Wasted other people’s time. When I called their so called “customer service”,he even told me they are big company and very busy that’s why they cannot make it on time. Seriously? 😳 Yes you are a big company,that’s the point why customers are expecting a good service from you compare to other companies,at least you can inform them that you will not be there on time. If there is a NEGATIVE star that I can rate on your service, that’s what you deserve after wasting your customers time!
- 3.0
Very expensive for a simple job of changing a switch. Work was average. Many of these 1-stop company offering building maintenance services are overpriced.
- 1.0
The receptionist Venet is very rude, impatient and not professional. Hope the company will pay attention on her attitude problem if not business will get affected by her !!!
- 5.0
This is the place to purchase SAMAIRE FAN and parts at level 6.
- 1.0
Very bad experience, ask to sign package, after that break promises, got to call them for servicing even after informing them, like today promise to come from 10am, change to 11 am then change to130pm then change to 230pm, what the heck what kind of company is this.
No reviews match this search. Try another keyword or clear the filters.
Something wrong on this listing? Corrections