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Reviews cover aircon servicing and chemical cleaning, installations, and mattress and sofa deep cleaning, and the same two technicians, Jackson and Sheng, turn up in review after review. Of 45 written reviews, 12 say they used the business again, 9 say the problem was fixed and 8 say the team came quickly. Customers keep praising clear explanations, punctual arrival and a tidy clean-up, and several signed up to quarterly or package servicing. Ask for Jackson and Sheng by name when booking and ask for the price of each job before they start.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Jackson and Sern was helpful in explaining the issue of my systems 4 being underpowered. I subscribe to quarterly servicing because of them
5.0The A.
Jackson and Sheng did a great job cleaning my blinds and mattresses! They were prompt, efficient and arrived right on time. I also really appreciated how careful they were throughout the cleaning process. They left behind as little mess as possible and everything was kept very clean and tidy.
Both of them were professional, friendly and really nice to deal with. Really happy with the service and I’ll definitely engage them again in the future. Thumbs up and highly recommended! 👍🏻
5.0Zahirah S.
Prompt & efficient services. Came earlier than expected cleaning done in 45mins.
5.0yusof I.
Jason and Sheng from Frost Cleaning service did a good job on my mattress deep shampoo cleaning. They are friendly and ensure the service quality rendered won't disappoint you. Importantly they did not leave mess behind. Frost cleaning rates of service are fairly charged. Recommended to engage them
Response from the business
Thank you so much for the review!!! Our Deep Shampoo cleaning never disappoints. HAHAHAH!!
5.0Rasyidah A.
The whole process was smooth and the team is easy to communicate with. The results are good and the price is reasonable. Jackson is also very friendly and professional. I would recommend their services :)
Response from the business
Thank you so much for using your precious time to give us a review. Really appreciate your help! Cheers! looking forward for a long term service with you. =) enjoy your clean sofa. Jason and Jin would like to thank you for the milo!
5.0jerald
Excellent aircon service! Sheng and Jackson did a very good job and was very professional, punctual, and friendly. He explained everything clearly and completed the service properly. Really happy with the quality of his work and would definitely recommend him to others. Great service!
5.0noor A.
Very friendly and good service.The guy by the name of Jackson & Sheng very professional.Jackson gave clearly explanation about my aircon.Fast and effective 👍
5.0Yong S.
Sheng n Jackson did a good job
5.0Terry L.
Great experience with Jackson and Sheng. They had fixed my aircon leaking issues. Highly recommended
1.0Jack S.
Like many other customers review, this is the worst AC cleaning service company EVER
Response from the business
Hi Jack, we’re sorry to hear that you feel this way about your experience with us. We take customer feedback seriously and would like to understand what happened, as your review does not include details about the service or issue you encountered.
Please reach out to us directly with your service details so that we can look into the matter properly and address any concerns. We always aim to provide our customers with professional and satisfactory service and would appreciate the opportunity to understand and resolve the situation.
5.0rachel R.
Always a pleasure engaging Ken and his team. We’ve been using their services for quite some time and have always had a good experience. Jackson and Sheng came by today and were very patient in answering our questions and explaining the process, especially as it was our first time doing a chemical cleaning/overhaul. They did a great job and also shared useful tips on how to better maintain our AC. Thanks again!
Response from the business
Thank you so much, Rachel, for your continued trust and support! 😊 We’re truly grateful to have been your choice for air-conditioning services over the years.
We’re glad to hear that Jackson and Sheng made your first chemical cleaning/overhaul experience a smooth one by patiently explaining the process, answering your questions, and sharing useful maintenance tips. We’ll definitely pass your kind words on to them!
Thank you again for your wonderful 5-star review. We look forward to keeping your air-con clean and running well for many more years! ❄️🙏
5.0Saadiah S.
Fast and reliable service
Response from the business
Thank you so much, Saadiah, for your 5-star review! ⭐ We’re happy to hear that you found our service fast, reliable, and reasonably priced. Your support means a lot to our team, and we truly appreciate you choosing Frost Air Cleaning. We look forward to serving you again! 😊❄️
5.0Kenneth T.
Jackson serviced both my home's aircon and compressor today, and his service was good.
Response from the business
Thank you so much, Kenneth, for your 5-star review! ⭐ We’re glad to hear that you were happy with Jackson’s service for both your air-con units and compressor. We’ll be sure to pass your kind feedback on to him. Thank you for trusting Frost Air Cleaning with your air-conditioning maintenance and repair needs. We look forward to serving you again! 😊❄️
5.0Chee Seng C.
Another Excellent service by Jackson and Sheng. Very thoroughly servicing. Highly recommended!
Response from the business
Thank you for the kind words! We're glad Sheng delivered thorough and excellent Air Con servicing for you. Truly appreciate the recommendation!
5.0Grace T.
Very professional and good advice given for maintenance by Jackson and Sheng
Response from the business
Thank you so much for using your precious time to give us a review. Really appreciate your help! Cheers! looking forward for a long term service with you. =)
5.0Doris H.
The Aircon man Sheng is a nice man.. doing cleaner is very clear n nice…👍👍👍give him 5 star
Response from the business
Hi Doris ,Thank you for your kind words and 5-star support! ⭐ We’re so happy to know that Sheng’s friendly attitude and careful workmanship left you satisfied. Your encouragement means a lot to our team. We look forward to serving you again soon. Thank you for choosing Frost Air Cleaning! 😊❄️
5.0meg D.
Very good service, my regular guys ! Great with clients!! Kudos!!
Response from the business
Hi Meg ,Thank you for your wonderful review and continued support! ⭐ We’re honoured to be your regular air-conditioning service team. Your kind words and recognition of our customer service mean a lot to us. We look forward to keeping your home cool and comfortable for many years to come! 😊❄️
5.0Lawrence C.
The techinician Jackson and 阿胜 are very professional ,polite ,and explained the cause of my aircon issue. They performed full chemical overhaul washing and clean up completely afterwards. Now my aircon become cooling and no more blockage airflow. Highly recommend their service 👍
Response from the business
Hi Lawrence ,Thank you so much for your detailed 5-star review! 😊 We’re delighted to hear that Jackson and Ah Sheng provided professional service, clearly explained the issue, and carried out the chemical overhaul thoroughly. It’s wonderful to know your air conditioner is cooling well again and the airflow blockage has been resolved. Your recommendation means a lot to us, and we’ll be sure to share your kind words with our technicians. Thank you for choosing Frost Air Cleaning—we look forward to serving you again in the future! ❄️🙏
5.0aiskopi
excellent service from jackson and jin! they showed pictures/videos and explained why the aircons were choked and leaking. thank you for your service
Response from the business
Hi Aiskopi ,Thank you so much for your wonderful 5-star review! 😊 We’re delighted to hear that Jackson and Jin provided you with excellent service. We believe in being transparent with our customers, so we’re glad the photos, videos, and explanations helped you better understand your air-conditioner’s condition. Your kind words mean a lot to our team. Thank you for choosing Frost Air Cleaning, and we look forward to serving you again! ❄️🙏
5.0Ken S.
Jackson and Sheng were very helpful. They explained the air-conditioner usage precautions to me, and checked my units thoroughly. Thank you.
Response from the business
Hi Ken,Thank you so much for your wonderful 5-star review! 😊 We’re delighted to hear that Jackson and Sheng were able to assist you and provide clear explanations on your air-conditioner usage and maintenance. We always strive to ensure our customers have a better understanding of their units while delivering thorough service. Your kind words and support mean a lot to us. Thank you for choosing Frost Air Cleaning, and we look forward to serving you again! ❄️🙏
5.0gopi K.
I’m very satisfied with Sheng’s aircon cleaning and overhaul service. He carried out the work patiently and professionally.
Response from the business
Hi Gopi,Thank you so much for your wonderful 5-star review! 😊 We’re delighted to hear that you were satisfied with Sheng’s air-conditioning cleaning and chemical overhaul service. We’ll be sure to share your kind words with him. Providing professional, patient, and reliable service is always our priority. Thank you for choosing Frost Air Cleaning, and we look forward to serving you again in the future! ❄️🙏
5.0Ashwini K.
Took services from Frost Air cleaning service for mattresses, sofa, arm chairs and carpet. The service provided by Mr. Jackson and Mr. Sheng were very professional. They were on their task and finished the cleaning very well. This was the second time for my household to use services from Frost Air cleaning.
Response from the business
Hi Ashwini ,Thank you so much for your wonderful 5-star review! 😊 We’re truly grateful for your continued trust and support. It means a lot to us that you chose Frost Air Cleaning again for your mattress, sofa, armchairs, and carpet cleaning. We’re delighted to hear that Jackson and Sheng delivered professional service and completed the job to your satisfaction. Your continued confidence in our team is the greatest compliment we could receive. We look forward to serving you again in the future. Thank you once again! ❄️🙏
5.0Susan L.
Ken has provided excellent customer service and Jin came to service the air con with patience and passion.
Response from the business
Hi Susan ,Thank you so much, for your wonderful 5-star review! 😊 We’re delighted to hear that you had a great experience with both Ken and Jin. Providing excellent customer service and carrying out every air-conditioning service with patience and care is what we strive for. Your kind words truly motivate our team. We sincerely appreciate your support and look forward to serving you again in the future! ❄️🙏
5.0Louis L.
The service is professional. Special thanks to Brandon and Jackson whom have also provided daily care tips for the air con units and giving their opinion of my current air con unit usability.
Excellent. Have signed up to a 4 packages which is very worth the price.
Response from the business
Hi Louis, thank you so much for your kind words and support! 😊
We’re really happy to hear that you had a great experience with our service. Brandon and Jackson truly appreciate your recognition, and we’re glad the care tips and advice were helpful for your aircon maintenance decisions.
Thank you as well for trusting us and signing up for the 4-package plan 🙏 We’ll continue to provide professional and reliable service every time. Looking forward to serving you again! ❄️✨
5.0Kevin T.
Had a great experience with Frostair Cleaning Services for my aircon installation. The team was professional, punctual, and completed the installation neatly and efficiently. They explained everything clearly and made sure the system was working perfectly before leaving. Very satisfied with the workmanship and service quality. Highly recommended for anyone looking for reliable aircon installation services in Singapore!
Response from the business
Hi Kevin, thank you for the wonderful review and recommendation! 😊
We’re truly glad to hear that you had a great experience with Frostair Cleaning Services for your aircon installation.
Our team always strives to provide professional, punctual, and quality workmanship, so it means a lot to know that everything was completed smoothly and clearly explained to you. Thank you for trusting us with your installation, and we’re happy that you’re satisfied with the final result 🙏❄️
We sincerely appreciate your support and look forward to serving you again in the future!
5.0Yap Hoong K.
Jackson/Sheng professional and good work
Response from the business
Hi Yap Hoong Kwan, thank you for your support and kind review! 😊
We’re glad to hear that Jackson and Sheng provided you with professional service and quality workmanship. Your satisfaction means a lot to us 🙏❄️
Thank you for choosing Frostair Cleaning Services, and we look forward to serving you again in the future!
5.0
Friendly, fast and efficient aircon services
Response from the business
Hi J OG, thank you for your support and kind review! 😊
Your satisfaction means a lot to us 🙏❄️
Thank you for choosing Frostair Cleaning Services, and we look forward to serving you again in the future!
5.0Lim Wei X.
Jackson is very professional and very patient in explaining the technical details to the customer. Overall the job is done very well. Highly recommended!
Response from the business
Hi Lim Wei Xiang, thank you so much for your kind review and recommendation! 😊
We’re very happy to hear that Jackson was able to explain the technical details clearly and provide professional service throughout the job. Customer understanding and satisfaction are always important to us 🙏❄️
Thank you for trusting Frostair Cleaning Services, and we truly appreciate your support. Looking forward to serving you again in the future!
5.0Vito V.
We ask for chemical cleaning, Shing has been very careful and precise in his job.
Response from the business
Hi Vito Volpe, thank you so much for your kind review and recommendation! 😊
We’re very happy to hear that sheng was able to explain the technical details clearly and provide professional service throughout the job. Customer understanding and satisfaction are always important to us 🙏❄️
Thank you for trusting Frostair Cleaning Services, and we truly appreciate your support. Looking forward to serving you again in the future!
5.0Muhd S.
Jackson & Sheng came for mattress deep cleaning and the result is beyond expectation
Response from the business
Hi Muhd Shalhan, thank you so much for your kind review! 😊
We’re really glad to hear that Jackson and Sheng delivered results beyond your expectations for the mattress deep cleaning service. Your satisfaction means a lot to us, and we’re happy that you’re pleased with the outcome 🙏✨
Thank you for trusting Frost Air Cleaning Services. We truly appreciate your support and look forward to serving you again in the future!
5.0Henry C.
Great experience with Frost Air Cleaning Services! Jackson and Sheng were prompt, friendly, and did a very thorough job. You can tell they take pride in their work. Will definitely engage them again!
Response from the business
Hi Henry, thank you so much for your wonderful review and support! 😊
We’re really happy to hear that you had a great experience with Frost Air Cleaning Services. Jackson and Sheng truly appreciate your kind words, and we’re glad their promptness, friendliness, and thorough work left a good impression 🙏❄️
It means a lot to us that you noticed the pride and care we put into our work. Thank you once again for your trust, and we look forward to serving you again in the future!
5.0Naing N.
I always use the frost star aircon cleaning service.
Mr Jackson and Mr Sheng team are very friendly , experienced and knowledgeable,
Highly recommend them 👍🏼👍🏼👍🏼
Response from the business
Hi Naing Naing, thank you so much for your continuous support and kind recommendation! 😊
We truly appreciate your trust in Frost Air Cleaning Services over the years. Jackson and Sheng are very grateful for your compliments, and we’re glad to hear that their friendliness, experience, and knowledge have given you a positive experience every time 🙏❄️
Thank you once again for always choosing us. We look forward to serving you again in the future! 👍👍👍
5.0Tau Chee H.
TECK is friendly and helpful Aircond Technician. Thanks for the excellent services provided.
Response from the business
Hi Tau Chee How, thank you so much for your kind review and support! 😊
We’re very happy to hear that Teck provided friendly and helpful service during your aircon servicing. Your satisfaction means a lot to us, and we truly appreciate your trust in Frost Air Cleaning Services 🙏❄️
Thank you once again for choosing us, and we look forward to serving you again in the future!
5.0Jasmine H.
Efficient and trustworthy service by Jackson and Jim. Had been serviced by Frost Air Cleaning Services for these 2 years.
Response from the business
Hi Jasmine, thank you so much for your continued support and trust over the past 2 years! 😊
We’re truly grateful to hear that Jackson and Jin have provided you with efficient and trustworthy service throughout the years. Customer satisfaction and reliability are always our top priorities 🙏❄️
Thank you once again for choosing Frost Air Cleaning Services. We sincerely appreciate your loyalty and look forward to serving you for many more years to come!
5.0Branson L.
Very very very good and excellent from technician ah teck
Response from the business
Hi Branson Lye, thank you so much for your kind review and support! 😊
We’re very happy to hear that Teck provided friendly and helpful service during your aircon servicing. Your satisfaction means a lot to us, and we truly appreciate your trust in Frost Air Cleaning Services 🙏❄️
Thank you once again for choosing us, and we look forward to serving you again in the future!
5.0Jack L.
Good service
Response from the business
Hi Jack Liew, thank you for the wonderful review and recommendation! 😊
We’re truly glad to hear that you had a great experience with Frostair Cleaning Services for your aircon installation.
Our team always strives to provide professional, punctual, and quality workmanship, so it means a lot to know that everything was completed smoothly and clearly explained to you. Thank you for trusting us with your installation, and we’re happy that you’re satisfied with the final result 🙏❄️
We sincerely appreciate your support and look forward to serving you again in the future!
5.0Manoj N.
Excellent service by Jackson and Sheng. Feel great change after chemical wash. Thank you so much for being on time and doing exceptional service.
Response from the business
Hi Manoj Nirale, thank you so much for your kind review and support! 😊
We’re very happy to hear that you noticed a great improvement after the chemical wash service. Jackson and Sheng truly appreciate your compliments on their punctuality and exceptional workmanship 🙏❄️
Thank you for trusting Frost Air Cleaning Services. We sincerely appreciate your support and look forward to serving you again in the future!
5.0Hong M.
The technician, Teck, was very professional and helpful in clearly explaining the issues and recommended solutions. His thorough approach gave me confidence that the problem has been properly addressed. Hopefully, I can now enjoy uninterrupted sleep without any aircon issues for the next quarter.
Response from the business
Hi Hong Moretta, thank you so much for your thoughtful review and kind words! 😊
We’re very glad to hear that Teck was able to clearly explain the issues and recommend the right solutions for your aircon. Providing professional, thorough, and reliable service is always our priority, and we’re happy that his approach gave you confidence and peace of mind 🙏❄️
We truly appreciate your trust in Frost Air Cleaning Services, and we hope you’ll now enjoy cool and uninterrupted sleep without any aircon issues. Looking forward to serving you again in the future!
5.0David W.
Jackson and Sheng are both professional in handling their work on doing my home full chemical cleaning for all my air con units and compressor unit. Highly recommended for air con services needs
Response from the business
Hi David Woon, thank you so much for your kind review and recommendation! 😊
We’re really happy to hear that Jackson and Sheng provided professional service for your home full chemical cleaning, including the aircon units and compressor unit. Your satisfaction and trust mean a lot to us 🙏❄️
Thank you for choosing Frost Air Cleaning Services for your aircon servicing needs. We truly appreciate your support and look forward to serving you again in the future!
5.0Fiza B.
Had a great experience with this sofa deep cleaning service. Both Jackson and Sheng arrived on time, explained the process clearly, and handled everything professionally. They paid attention to details and made sure all stains and dirt were properly treated. My sofa feels cleaner, fresher, and looks revived. Pricing was reasonable too. Highly recommend for anyone needing a proper deep clean!
Response from the business
Hi Fiza Bellezavida, thank you so much for your detailed and wonderful review! 😊
We’re truly happy to hear that you had a great experience with our sofa deep cleaning service. Jackson and Sheng really appreciate your kind words about their punctuality, professionalism, and attention to detail 🙏✨
It means a lot to us that your sofa now feels cleaner, fresher, and revived after the deep cleaning. We’re also glad that you found our pricing reasonable and service worthwhile. Thank you for your trust and strong recommendation!
We sincerely appreciate your support and look forward to serving you again in the future! 😊
5.0sahanna R.
Jackson was extremely professional, friendly and knowledgeable about all matters relating to the air conditioning and the issues in my master bedroom unit. His work is done well and skilled, the services provided was excellent and i will definitely follow up with them henceforth.
Response from the business
Hi sahanna rahul, thank you so much for your thoughtful and detailed review! 😊
We’re truly glad to hear that Jackson was able to provide professional, friendly, and knowledgeable service while addressing the issues with your master bedroom aircon unit. Your kind words about his skills and workmanship mean a lot to us 🙏❄️
We’re also very grateful for your continued trust and support moving forward. Thank you for choosing Frost Air Cleaning Services, and we look forward to serving you again whenever you need us!
5.0Yana K.
Fast and efficient cleaning. Punctual and meticulous. Recommended 🤗
Response from the business
Hi Yana Kamsani, thank you so much for your kind review and recommendation! 😊
We’re glad to hear that you were happy with our fast, efficient, and meticulous cleaning service. Your compliments on our punctuality and attention to detail truly mean a lot to us 🙏✨
Thank you for trusting Frost Air Cleaning Services, and we look forward to serving you again in the future! 🤗
5.0Husain S.
Very fast and efficient, very knowledgeable and not scared of sharing knowledge. Clean professionally, and cleaned up after themselves
Response from the business
Hi Husain Sazalee, thank you so much for your wonderful review and support! 😊
We’re really happy to hear that you found our team fast, efficient, and knowledgeable throughout the service. We always believe in sharing helpful knowledge with our customers and ensuring every job is done professionally and neatly 🙏✨
Thank you for noticing the effort our team puts into maintaining cleanliness after the service as well. We truly appreciate your trust in Frost Air Cleaning Services and look forward to serving you again in the future!
5.0Yuhan Z.
Technicians Sheng and Jackson were very polite and friendly. Did a good job and explained everything clearly.
Response from the business
Hi Yuhan Zhang, thank you so much for your kind review and support! 😊
We’re very glad to hear that Sheng and Jackson provided friendly, polite, and professional service during your appointment. It’s great to know that the explanations were clear and that you were satisfied with the overall job done 🙏❄️
Thank you for choosing Frost Air Cleaning Services. We truly appreciate your trust and look forward to serving you again in the future!
5.0Daniel T.
Jackson and Sheng the servicemen was fast and efficient, so I signed up a service package with them.👍
Response from the business
Hi Daniel Tok, thank you so much for your kind review and support! 😊
We’re really glad to hear that Jackson and Sheng provided fast and efficient service that gave you the confidence to sign up for our service package 🙏❄️
Your trust means a lot to us, and we truly appreciate you choosing Frost Air Cleaning Services. We’ll continue to provide reliable and quality service for every visit. Looking forward to serving you again! 👍
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