H Cool Aircon Services Pte Ltd

1. 5.0Alvin T.28 Jul 2026

   Impeccable service and knowedge by the team!!!

2. 5.0munkhshur S.14 Jul 2026

   Great service and stuff. Always been reminding me the date in advance for aircon servicing and easy to book a slot through WhatsApp. They just replaced our old aircon and the stuff were amazing. Thank you!!

3. 5.0Kenneth L.26 Jun 2026

   Engaged H Cool Aircon Service twice for installation and servicing. They were honest, professional and most importantly do not take short cuts. Thank you for your service.

4. 4.0Christine S.22 May 2026

   Great work done to install an access panel and complete a chemical overhaul cleaning of our ducted aircon. Had to request they come down to check and take measurements but office was responsive, offered quick appointments, combined with rare skill and expertise handling more complicated systems that we haven’t found with other companies. Thank you

5. 1.0Caleb C.7 May 2026

   Not too sure about their services but their drivers think they are racing on the open roads. Weaving in and out of traffic and even resort to driving on lane 1 of the expressway. Its a miracle they are still alive after such performance. Hopefully they just get points deduction instead of going back in caskets. Hotline person speak so softly only ants able to hear. Sounded like she was doing something that cannot be written here. Best of luck! ;)

   Response from the business

   Hi Caleb, we appreciate your feedback. Just to share with you - Our fleet is monitored via GPS tracking to detect and discourage speeding. In addition, we have a penalty system in place to discourage unsafe driving practices, as no staff would want to risk deductions from their salary. Since you have raised these concerns, could you provide any video evidence so that we can verify and investigate the matter? As for our hotline, we have recently expanded and brought in a few new staff members who are still undergoing training and may not have met your expectations. Do rest assured, we will continue to improve and serve our customers better.

6. 5.0Matthias O.9 Dec 2025

   Have been utilising H Cool for a while now and find their service highly reliable and professional. Highly recommend.

7. 5.0harlena H.9 Sep 2025

   The service and response were reliable and fast. Highly recommended

   Response from the business

   Thank you so much for your kind words! 😊 Glad we could help!

8. 5.0贝贝蕾姆（倪倪）22 May 2025

   The service was highly professional, the technicians were friendly, and their work was meticulous. They not only quickly resolved the air conditioner issue but also patiently explained precautions for daily use. The price was reasonable, the service transparent, and the overall experience was very satisfactory. I highly recommend this company to anyone needing air conditioner repair or maintenance services!

   Response from the business

   Thank you so much for your positive review and support! We will continue to strive to provide even better service. Please feel free to contact us anytime if needed. 😊

9. 5.0Ila A.30 Nov 2024

   I recently discovered H Cool aircon services on Google and, after reading reviews, decided to give them a try. As a first-time customer, I was impressed by their professional service and friendly staff. I'd like to commend them on a job well done! I highly recommend their services.

   Response from the business

   Thank you so much for your kind review and recommendation! We're glad to hear you had a positive first experience with us. Although it’s been some time, we truly appreciate your support and hope everything has been running smoothly since. Feel free to reach out anytime!

10. 5.0Terence L.14 Sep 2024

    Very professional services. Very detailed and provided useful advice. Highly recommended!

    Response from the business

    Thank you so much for your kind words! We’re thrilled to hear that you found our services helpful. Your recommendation means a lot to us! If you need anything else in the future, feel free to reach out. :)

11. 5.0Jason N.20 May 2024

    Exemplary service. Clear explanation of the problem with our AirCon, a number of options suggested each with pros and cons. Work completed was to a high standard and professionally delivered.

    Response from the business

    Thank you for your great review! We’re glad you found our service clear and helpful. It’s awesome to hear you were happy with the quality of our work. If you need anything else in the future, feel free to reach out. :)

12. 5.019 May 2024

    The team at H Cool led by Mr Loy did an excellent job replacing my air-conditioning system (including piping). They were professional, skillful and competent. Mr Loy walked me through a detailed action plan during the site visit, and the office followed up with a concise quote and responded to my questions/requests promptly and efficiently. The installation went without incident and the job was completed successfully, above and beyond my expectations. Thank you H Cool for a job well done and more importantly, for being honest, kind and thoughtful throughout the whole process, from beginning to end. Highly recommended!

    Response from the business

    Thank you so much for your fantastic review! We’re thrilled to hear that Mr. Loy and the team exceeded your expectations. It’s great to know that our communication and professionalism made a positive impact. Your kind words mean a lot to us, and we truly appreciate your recommendation. If you need anything else in the future, feel free to reach out. :)

13. 5.0Raynor Y.13 May 2024

    Loy was assigned to help solve my aircon issue from another aircon vendor. My 3year Old Daikin System 4 has Error Code L5 and cannot be on properly and it will off by itself in less than 10mins everytime and it was not cold. Initially as my Compressor is under warranty, I find Daikin, but Daikin wanted to exorbitantly charge me a convenient amount of $1K to change everything in the Condensor Unit without even opening to check what is really spoilt (PCB, Compressor, Valve?) and smoked me that Error Code L5 by experience must change everything in Condensor Unit to solve the issue. When Loy came, he OPENED up the Condensor Unit and troubleshoot. He found out that the PCB Board is damaged and Compressor is fine. So he suggested to helped me try getting the PCB Board repaired 1st, if fails, then buy a PCB Board to change. Ended up, after PCB Board repaired, still has issue probably due to other issues on the board itself. Loy offered to help me ask the engineer to change to another PCB Board (not brand new though) to try it out. Ended up another PCB Board also failed. So I requested Loy to help me buy a BRAND new PCB Board from Daikin. And this time round it finally worked (definitely has to since its a brand new board. In total, the cost of repair with board is just 50% of what Daikin charged me. I want to thank Loy for sharing his vast knowledge of Aircon (23 years in the line) and his awesome service coming to and fro so many times to help me resolve this crisis. I will HIGHLY recommend Loy and H Cool Aircon Services to solve your Aircon problems and also regular maintenance as Loy is really a rare great Aircon guy you can find in this industry now!

    Response from the business

    Thank you so much for your detailed review! We’re delighted to hear that Loy was able to effectively troubleshoot and resolve your air conditioning issue. It’s great to know that his expertise and dedication made a difference for you. We truly appreciate your recommendation and are glad we could provide a solution that saved you money. If you need any further assistance or maintenance in the future, don’t hesitate to reach out. Thank you again for choosing H Cool!

14. 5.0Meena P.13 May 2024

    Efficient and professional services provided. Friendly with good customer services. Very prompt reply.

    Response from the business

    Thank you for your kind words! We're thrilled to hear such positive feedback and are grateful for your comments. We look forward to serving you again! :)

15. 5.0Chew S.10 May 2024

    I've used H cool Aircon Services Pte ltd for my home air conditioning servicing for the past 5 years and have always been impressed with their professionalism and high-quality work. The technicians are knowledgeable. efficient, and go above and beyond to ensure my AC system is running at peak performance. Highly recommend their services!

    Response from the business

    Thank you for taking the time to share your experience with us! Our team is dedicated to delivering top-notch service. We truly appreciate your recommendation and your continued trust in our services. :)

16. 5.0TheFive201110 May 2024

    I’m a repeat customer n they never disappoint. very trustworthy Am impress with their professionalism and customer service 👍👍👍

    Response from the business

    Thank you for being a repeat customer and for your kind words! Your feedback means a lot to us, and we look forward to serving you again in the future. :)

17. 5.0Shaun C.22 Mar 2024

    Very professional team, efficient and top notch service 👍🏼 Very knowledgeable and friendly Mr Loy that shares his experience so we know what they are doing and why. Highly recommended if you are looking for a honest and professional team. ⭐️⭐️⭐️⭐️⭐️

    Response from the business

    Thank you for your kind words and recommendation! We're thrilled to hear such positive feedback and are grateful for your comments. We look forward to serving you again! :)

18. 5.0Roxanne L.18 Jan 2024

    Amazing job by Mr Loy and team!

    Response from the business

    Thank you for your kind words! We look forward to serving you again! :)

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