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Home Cleanz Cleaning & Laundry

3.8 (39 Google reviews)Based in Bedok

AI summary

Home Cleanz reviews cover windows, spring and handover cleans, curtain cleaning and sofas and mattresses. Of 32 written reviews, 8 say they used the business again, 7 say the problem was fixed, 3 say they knew the price before work started and 3 say it came quickly. The newest review is from February 2025, so get every item you need, such as doors or adhesive removal, written into the quote.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 32 written reviews of 39 on Google

Summary of reviews

Fixed the problem7 of 32 reviews · 22%
Came quickly3 of 32 reviews · 9%
Price known upfront3 of 32 reviews · 9%
Would use again8 of 32 reviews · 25%
Problem came back1 of 32 reviews · 3%

Jobs customers mention

Sofa and upholstery 13Mattress cleaning 10Curtains 3Regular home cleaning 1Deep and spring cleaning 1Move in and move out 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

32 written reviews to read

39 ratings on Google
32 reviews
  1. mark F.

    We have Zin come to our apartment every second Friday and have done for the last 6 months From the very first visit, Zin has done an extremely professional and great job. She never stops!!!! Every time she leaves, it is lovely knowing that every room has been cleaned to a 5* level and we can't thank her enough!!!

  2. noelle R.

    very well organised team, very professional and efficient i will recommend homecleanz!! 👌

  3. MrA

    A man who died aged 69 after falling from a condominium unit had stood on a window ledge to clean a spot on the exterior of the window, a coroner's court heard on Tuesday (Aug 29). Mr Richard Pang Yuk Kwei had been deployed with a team of cleaners from Home Cleanz Cleaning and Laundry Services to clean a vacated unit at Hilltops Condominium at 99 Cairnhill Circle on Nov 26, 2022.

  4. Julian S.

    Best cleaning in 30 years. Supervisor attentive and responsive. Cleaner amazing. Everything spotless and meticulously arranged. She works longer than her paid hours. I just hope I don’t lose her

    Response from the business

    Dear Julian, thank you for your kind feedback! We will let Nang (the housekeeper) & Lawrence (Supervisor) to know about your compliment! We will do our best to keep up the good work. Have a good weekend!

  5. Moo M.

    Excellent service by the team. The supervisor is very careful and go through the inspection after cleaning with me. I can see the entire team working very happily together. Keep up the good work.

    Response from the business

    Thank you sir! We are definitely motivated to continue to do our best! Thank you for choosing our company.

  6. Simon O.

    Cleaning very detailed and through.... All stain removed.

    Response from the business

    Thank you Simon for your review! We will continue to do better. Have a good weekend!

  7. Mango M.

    Thumbs up. My client is so happy with the handover cleaning. Very grateful for the team today. I like the admin team too. Solving my enquiries very fast

    Response from the business

    Thank you Mei! We value your patronage and appreciate your confidence in us. We will continue to do our best to exceed our customers’ expectations!

  8. Chui L.

    My windows are perfectly cleaned! I am so impressed with the high standard! The 2 guys are very polite and professional too.

    Response from the business

    Hi Chui Lian, Thank you so much for your kind compliment. It definitely boost up our morale. We will continue to do our best to exceed our customers’ expectations!

  9. yaw T.

    Very good. Well done

    Response from the business

    Hi Yaw Thansin, Thank you so much for your kind compliment. It definitely boost up our morale. We will continue to do our best to exceed our customers’ expectations!

  10. sekaran K.

    Never to engage them, unprofessional conduct. During removal and installation, few of the roller rings (pvc type) were broken, the workers didn't bother and fixed the curtains with alternating few rollers. I had to remove the curtains again (2.5m ceiling) and replaced the missing rings. Then there were also 5 other entire rollers and the end securing part completely missing. As these rollers for curved railings are difficult to get, I contacted the person in charge and he promised to replace the missing rollers. After 3 weeks of reminders, now he does not reply to sms or picks up the calls. Total amouht spent on dry cleaning service was $820 but now I am.left with dropoing curtain. Do not engage such contractors who are not professional.

    Response from the business

    We thank you for your feedback. Can we know which address you are referring to as we do not have your name as our record? Do email us at salesenquiry@homecleanz.com. Nonetheless, thank you for highlighting to us. We see our contractors an important partners to give the best service for our customers. With valuable feedbacks, we are able to select good contractors to work hand in hand with us.

  11. Jackie K.

    Whats wrong with this company! Do not recommend!

  12. noor jehan K.

    Excellent service. Very Friendly. After wiping the windows, they cleaned up my flooring .. will use their service again.

    Response from the business

    Thank you Noor for hiring us! We appreciate your business, and we’ll do our best to continue to give you the kind of service you deserve. Thank you so much for your support. We truly look forward to serving you again.

  13. Angie

    I have to say the cleaners are good but the administration services is the one that provides very bad services. I have been using them and they always change the timing as they one and put the blamed to another customer.

  14. Tan Y.

    Friendly and accomodating. Reasonable price and very responsive

    Response from the business

    Hi Yih-su, getting positive review has been very inspiring. Please visit us again allow us the opportunity to serve you again the next time.

  15. Pinky A.

    We are happy to book Home cleanz! Very friendly staff and everything is super clean. I highly recommend them.

    Response from the business

    Hi Pinky, your support means the world to us! Thank for your business. Hope to work with you again in the future.

  16. Christine L.

    Swift response from Home Cleanz after submitting enquires. Was glad that supervisor David and his team arrived punctually the next day. Very impressed with the hard work and effort they put in cleaning the windows as my son even asked me why were the glass panels suddenly so clean! 😂 I had engaged a few cleaning companies before and I must say Home Cleanz is definitely one of the few top notch cleaning co I’ve came across. Will recommend Home Cleanz as communication with them is fuss free not forgetting their accounts Doris is also a very nice and friendly lady.

    Response from the business

    Thank you Christine! We value your patronage and appreciate your confidence in us.We will continue to do our best to exceed our customers’ expectations!

  17. Jeff C.

    Have always engaged Home Cleanz over the years and yet again they did not fail to impress!! Awesome work by Nick and his team!! Bravo!! If you need any professional cleaning done whether home or office, strongly recommend Home Cleanz - and do request for Team Nick!!

    Response from the business

    Thank you Jeff! We value your patronage and appreciate your confidence in us. We will continue to do our best to exceed our customers’ expectations!

  18. Tessa De N.

    Absolutely fantastic service. Super friendly and efficient team. Will definitely be using again.

    Response from the business

    Thank you Tessa! We will continue to do our best to exceed our customers’ expectations!

  19. Abakash D.

    awesome

    Response from the business

    Thank you Abakash! We value your patronage and appreciate your confidence in us.We will continue to do our best to exceed our customers’ expectations!

  20. Venus L.

    This is our second time enlisting home cleanz to clean our apartment and we are very very satisfied with their crew. Under the detailed supervisory of David a wonderful Myanmar guy, his team of Men: Ah Siong, mr. Wah, Hien, I’m afraid can’t recall all their names, I feel really grateful to have had them clean my apartment which is now spick and span perfect.The two men (Ismail and a Shy Myanmar boy ZayYarWin) enlisted to steam clean our curtains and mattress also did an amazingly thorough job and I am truly happy today. I will definitely use Home Cleanz again whenever I need my house cleansed. Thank you david! Thank you Home Cleanz!

    Response from the business

    Thank you Venus! your feedback is very encouraging to everyone in our company and this is exactly what we want for you, to deliver quality services to our valuable clients. We value your patronage and appreciate your confidence in us. We'd love to have you as our clients again and hope to hear from you soon. Cheers!

  21. Deirdre D.

    So happy with the service! They took on a tough outdoor stain removal job no other company wanted to take on. They did a site inspection ahead. On the day, they arrived as a full team and even worked under the rain! So professional and effective! Would definitely use them again and recommend!

    Response from the business

    Thank you Deirdre! We value your patronage and appreciate your confidence in us.We will continue to do our best to exceed our customers’ expectations!

  22. Huiyu L.

    The cleaning was fine, cleaners did their job well. However, we had an unpleasant episode with the salesperson Joseph and his manager William. When we first contacted Homecleanz, we had already stated that we required someone to help us in removing adhesive left by solar film on some windows. During the site visit, we also told Joseph in person. Thereafter, he sent us a quote and we accepted it. However, yesterday, Joseph said the quote he had given us didnt include removal of adhesive and we could choose either to top up or his workers can abort the task with no charge. His manager William also proposed the same solutions. We found it unreasonable that we had to pay extra as we had already mentioned twice that we required the additional service and it should have been included in the quote. The other proposal was simply irresponsible as we had already made post-cleaning arrangements for our furniture and appliances to be delivered tomorrow, and it wouldn't be possible for us to find another cleaning service provider within such a short notice! Eventually William gave in to our request and arranged for the adhesive to be removed. However, both he and Joseph didnt seem to realise what the core issue was - that Joseph had neglected to include our request into the quotation and we shouldn't be held responsible for that. As a result, what was supposed to be a fairly simple and pleasant experience became that of the opposite , and left us with a bad impression on how your company handles customers.

    Response from the business

    Hi Huiyu, We have our lesson learnt. We will guide our sales personnel properly to prevent misleading our customers. We strive to improve in all aspects of our business. Our sincere apologies for the negative experience you had with us.

  23. Chris T.

    Take over a unit. Hire them was wrong. Clean like never clean. Pay such a high amount might as well i clean myself...

    Response from the business

    Hi Chris, Sorry to hear your negative feedback. We will definitely re train the team and ensure we do not disappoint our customers again.

  24. Dalia R.

    Not sure how HomeCleanz managed to score some poor reviews, but I personally was absolutely amazed by the cleaning standards, customer service and the staff in general. We booked them to clean our windows and glass panels in the entire flat as we live in a contemporary style loft (super high windows). Staff arrived within the given time slot, very polite and quiet (no chit-chatting, no phone calling ....). They also were very considerate of my baby and delayed the vacuum cleaning till my son woke up from his nap. The job was done with care and the main guy also walked me through each room and balcony asking if I am happy with everything before they left. I would highly recommend this company. Funny enough it is the first time (since moving to singapore) i came across such a hard working team. Thank you again!

    Response from the business

    Hi Roz, Thank you so much for your kind compliment. It definitely boost up our morale. We will continue to do our best to exceed our customers’ expectations!

  25. Woon Kwong W.

    Avoid this cleaning company. I would give zero stars if there was such an option. I had asked for a quotation and informed them I needed the cleaning done by the next week. They claimed to have noted this, but proceeded to drag their feet and send someone down to the site to prepare the quotation only 3 days after, and this only after I called to chase them. Even then, the quotation was delayed and only arrived after I called to chase again. Eventually when the quotation arrived, it was significantly marked up from the quotation they had provided 1.5 years back. When I queried them about this, they then adjusted the price downwards, which suggests to me that they quote not based on work required but with the goal of maximising profits. The icing on the cake? When they told me they were not able to provide cleaning services for the week as "they were busy", even though I had made clear from the start that the assignment was time-sensitive. Please, do yourself a favour and look for another cleaning provider.

    Response from the business

    Hi Mr Wong, Firstly we apologize to the entire incident that you have encountered with us. I believe you have misunderstood us. We went to your premise on Saturday 23.06.18 for a viewing and return with a quotation on the next working day, Monday 26.06.18. The reason that we will visit your premise is to understand the condition of the house to quote. We have given a fair quote based on the quality of work that we will and we can deliver. It is never our intention to maximise our profits. In addition, as we understand that you are a repeated customer, we have given a goodwill discount. We are sorry to give you a wrong impression on discounting the price. Our slots are given on a first come first serve basis according to the number of jobs we can take in. Unfortunately, the slots are taken up rather soon this week. I sincerely apologize that this left you frustrated and disappointed. We would not want to over promise by giving you the slot without giving enough manpower to deliver a good job for you ultimately. Nonetheless, we also learnt from this experience and will enhance on our booking system in the future. Our entire team will still continue to strive and improve on our weakness. Hopefully in the future we are still able to fulfil your requirements if ever given a chance. From the management team

  26. Pgl

    Very slow to respond n forgot about appointment THEY set to view my place to give me a quote. Very poor.

    Response from the business

    Hi PGL, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

  27. Pearlyn G.

    Poor and horrendous experience. So not worth the money I paid. Please take heed and NOT approach this service. 1. The cleaners arrived late. They were scheduled to arrive at 2, ending at 7. So we paid over 800 dollars for them to spring clean our Executive HDB flat, 5 rms 2 halls for min 5hours. They arrived at 4pm but left punctually at 7. 2. Leaving early is ok if they have finished their work but the cleaning done was superficial and not thorough, merely cleaning dust off tabletops or shelves. The dirt on the tiles in my kitchen and toilet remains. I assume the photos and reviews have been faked or a one time thing. 3. When they were cleaning the toilet, they merely hosed down the drawers and caused flooding in them. It came up to 1/3 of the drawers. Wood and water does not mix well. That resulted in a lot of repair works on our part. It's incredibly inconsiderate and demonstrates how poor and minimal professional experience this company has. 4. The quote given by this sales supervisor "William Wong" stated that it will include the cleaning of doors. Yet when it was time for inspection, my doors all had a lot of blue tacks and scotchtape. When asked the supervisor to look into it, he did it with such a disapproving look, as though we were at fault. I wanted to call them up to redo the service for free since it was such a poor job done but my mother was simply traumatised by the experience with the soaked drawers so she didn't want them to come back. Speaks of how bad the cleaning was. Deplorable service.

    Response from the business

    Dear Ms Pearlyn Goh Thank you for taking time to explain the issues you have encountered recently that did not meet our expectations. We are sorry to hear your unpleasant experience. We usually take great care about our clients' needs. We have every desire to address your needs and provide solution available to resolve your issue. Kindly pm us your detail to marketing@homecleanz.com and we will be in contact with you in the coming days to make our best attempt in regaining your confidence in our services. Once again your review is greatly appreciated and we will be sure to share your experience with everyone in the company to improve our services. Thank you.

  28. Vidya M.

    Engaged them for curtain laundary - removal and installation. Prompt service from Homecleanz . Pick update and delivery in time. Very satisfied with their service 👍🏼

    Response from the business

    Dear Vidya M Shankar, Thank you for your positive comment and your thoughts are very important to us. We do take pride in catering to our customers' needs the best way we can. If you are cleaning the curtains again soon, don’t hesitate to call us. We will be glad to assist you. Do let us know what are the areas we need to improve so that we will try hard to provide the best possible service to you and our customers. Cheers!

  29. Sama T.

    I had signed up for home cleaning (spring cleaning). They came for an inspection, and assured me that its professional services and cleaning done by professionally trained people. The charges $ 550. One they arrived late, second their buckets and cleaning cloths were extremely dirty (and I wondered, its the same in India, so whats the big difference). The differenece is that in India I pay 100 $ for a full day and here 550 for 4 hrs! . Then the cleaning began. Bad job with bathrooms...the marks o the tiles remain and the dirty bathroom doors just the same. I asked the supervisor (who by the way was absent for the first hour of the cleaning!) to abort the cleaning and go back. Very disappointing especially after the tall claims of professionalism

    Response from the business

    Dear Sama Taneja, Thank you for your review and your feedback is extremely valuable to us as we strive to maintain and improve in our service. We are sorry to hear that you had an unfortunate experience with us due to our inconsistent service - however it rarely happens. It is a pleasure to share with you that we conduct training periodically to our cleaning specialists to provide better services to our clients. Our main priority is to be able to offer a quality service to our clients. Once again sorry for your unpleasant experience, I hope we can move forward and if you would be willing to give us a chance to turn your experience around. Cheers!

  30. Fiss L.

    Had a 1 time spring cleaning session done by HomeCleanz and I must say it was worth every cent spent. Their team of about 5 guys came and went about every nook and corner of the house. It was awesome to see the place all spick and span after such a long time of not doing any housekeeping myself. Will definitely sign up for their weekly housekeeping package after this. Keep it up Homecleanz!

    Response from the business

    Dear Fiss Loh, thank you for sharing your kind words and your experience you had with Home Cleanz! Your feedback is very encouraging to everyone in our company and this is exactly what we want for you, to deliver quality services to our valuable clients. We'd love to have you as our clients again and hope to hear from you soon. Cheers!

  31. Kimmy L.

    They were very attentive to my needs and the sales person response was fast for me to secure a spring cleaning slot as soon as I want. Definitely a good try out for first timers!

    Response from the business

    Dear Lee Hui Ping, thank you for writing your review and share your positive experience! We're glad that you are satisfied with our service as a first timer. Do check us out again, we will be glad to have you as our valued client. Cheers!

  32. Chris E.

    I found their service very poor. Caused my family and me a lot of stress because of their poor service. Found them to be the worst of all cleaners we encountered in Singapore.

    Response from the business

    Dear Chris Enn, firstly thank you for being our client and we are sorry to hear your unpleasant experience. We value your feedback and we are improving everyday to provide quality services to our clients. Once again we thank you for the review.

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Home Cleanz Cleaning & LaundryHonestfix score 7 · Bedok
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