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Honestfix
score

Sparkflow Pte Ltd

Sparkflow Pte. Ltd. · UEN 201720055D · since 2017

4.9 (343 Google reviews)Based in Tampines

AI summary

Reviews are mostly about ceiling fan installation after buying a fan online or from a retailer, plus track lights and electrical fixes, with technicians Ben and Johirul named. Of 36 written reviews, 17 say the team came quickly, 12 say the problem was fixed, 3 say they used the business again and 1 says they knew the price first. Customers describe installs done in minutes. Confirm the delivery window when you order, and ask what the installation price includes.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 36 written reviews of 343 on Google

Summary of reviews

Fixed the problem12 of 36 reviews · 33%
Came quickly17 of 36 reviews · 47%
Price known upfront1 of 36 reviews · 3%
Would use again3 of 36 reviews · 8%

Jobs customers mention

Lights and fans 5Installation 3Drilling and mounting 2

Based on the Honestfix algorithm — see how it works.

Customer reviews

36 written reviews to read

343 ratings on Google
36 reviews
  1. Lynn K.

    Extremely disappointing customer service and delivery management. The delivery was originally scheduled to arrive before 1pm. It was then repeatedly pushed back first to 2pm, then to 3pm. After waiting for hours, we were eventually told by the technician that the warehouse was already closed and the delivery could not be made. What was even more frustrating was that the office then asked us to reschedule the delivery to Monday. We refused because this was clearly not an issue caused by the customer. We had made ourselves available during the agreed delivery window, and the repeated delays were entirely on their side. If there was a warehouse operating hour constraint, this should have been properly coordinated before confirming the delivery timing with the customer. Customers should not be expected to rearrange their schedules because of poor internal coordination. Very poor communication, coordination, and ownership of the issue. The customer should not have to bear the consequences of the company's own scheduling and operational problems.

    Response from the business

    Hi Lynn, we sincerely apologise for the delays and uncertainty surrounding your delivery. We understand that you set aside time for the agreed delivery window, and that the repeated changes were frustrating and disruptive. We followed up with you directly and fulfilled your order later that same day. While the order was completed, we recognise that this does not undo the inconvenience or the time you spent waiting. Our communication and coordination should have been better. We will review this with our team, focusing on confirming delivery arrangements and providing clearer, timely updates when delays arise. Thank you for sharing your feedback, and please accept our apologies for the disruption caused.

  2. Shariffah Syed Al Hadi F.

    Excellent service from Sparkflow! I’m very happy with the track light installation completed today. The team was professional, polite and efficient, and their workmanship was extremely neat and well done. The final result exceeded my expectations, especially how nicely they managed the wiring and trunking. Everything looks clean and professionally finished. Thank you, Sparkflow team, for the great service! I would definitely recommend them to anyone looking for reliable and professional electrical services. 😊👏🏻✨

  3. Ronak A.

    Ben showed up within 15 min in an emergency situation - thank you so much for being so patient and solving the issue!

  4. alvin C.

    I have a very good encounter with Sparkflow. Their technician Ben is both skillful and professional, displaying excellent service standards and attitude. I am satisfied and would definitely engage them for my future needs and requirements.

  5. Nithi S.

    Nice service.

  6. Anan R.

    Good workmanship, ratified problem immediately. Very good service and customer service 👏 👍 👌

  7. Arthur O.

    Very fast and efficient fan installation

  8. Chen Wee C.

    Fast and good quality job

  9. Ahmad I.

    Ben and his men did a great job

  10. JuJu W.

    My husband bought this fan super good. Services fast good too.

  11. Melvin C.

    Installer for KDK fan that I have purchased from audiohouse, good communication from Ripon Ahmed and professional installer willing to go the extra mile to make good even though the base of the new fan was slightly smaller compared to the existing fan

  12. Tan Wee T.

    Johirul was professional and efficient when installing the fan, and guide us on all the function available for the fan. Thumbs up!

  13. Calvin T.

    Professional and fast installation. About 10mins per fan!

  14. 张勤维

    Very good service , fast and steady

  15. Mark C.

    Good response and worker work is neat

  16. Jackie C.

    Good workmanship and explain to us their job detail

  17. EM L.

    Very efficient and helpful. Reasonable price and friendly service.

  18. Huzi S.

    Fast and efficient

  19. Jacky T.

    The installation is simple and fast. Thank you

  20. Karen Heng Shang L.

    Punctual and efficient! Thanks Johirul for the great service.

  21. Leia L.

    Easy and fast installation

  22. Nur Asilah Abdul S.

    One day before installation, they ws on date and time confirmation. Was a bit anxious when they still have not come by 5.15 ish pm. Chat in ws to check and they reply quickly that my hse is next which was reassuring.The installation was quick 👍

  23. Jessie T.

    Third time using this company schedule was punctual pricing was reasonable and most important job was always professional done by the worker strongly recommended to consumers as worker is knowledge and helpful I give them 5 star award

  24. Spencer

    Fast and efficient

  25. Tseng N.

    The workers are fast and efficient and was able to complete within half an hour.

  26. Samit P.

    professional & prompt sevice.

  27. Prakash S.

    Purchased Bestar fan from Sparkflow via Lazada. Ripon and Johirul came down for the installation and provided excellent service. Installation was quick and smooth. Would highly recommend 👍

  28. Cheryl T.

    Swift and fast instructions. Workers are polite and experienced 👍

  29. Kevin W.

    Installation was fast and fuss free

  30. Narasimha R.

    Well done this team. On time arrived, installed. Recommend for future.

  31. Siew H.

    Installation and delivery at the same time.Installer very nice and polite,fast and professional.

  32. nurul A.

    fast and swift installation ! installers very efficient too. thankyou

  33. Chen F.

    Fast and efficient 👍

  34. Lu A.

    Very responsive to my enquiry. Next day on time delivery. Took only 5 mins to replace my old fan with the new one. No extra charges other than that advertised. Highly recommended.

  35. Fast and good service!

  36. Jenna G.

    Nice and excellent

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← All aircon servicing
100
Sparkflow Pte LtdHonestfix score 100 · Tampines
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